Cook

Job description

Job responsibilities

Key Duties and responsibilities

Catering Operations

1.Prepare and produce all meals to the high standard required throughout the Hospice and cafe catering functions, offering a range of healthy and nutritious food and drink choices for patients, customers, visitors and staff.

2.Work to a set flexible three-week menu rotation, making additional options available where possible at the hospice.

3.Prepare and serve food and beverages, ensuring high-quality presentation.

4.Operate the till, handle cash and card payments, and maintain accurate records at the cafe.

5.Participate in, and in the absence of the Catering Team Leader co-ordinate, with IPU Staff daily to discuss patient requirements and ensure menu planning for special diets (Allergens).

6.Comply with the relevant Health and Safety, Food Hygiene and Food Safety Standards. Raise any concerns with the Catering Team Leader.

7.Clean Hospice and cafe kitchens and catering areas, following set cleaning schedules in line with Environmental health standards. Record all cleaning duties and temperature checks.

8.Ensure that any vending machines are checked and restocked daily

Supplies and Security

9.In the absence of the Catering Team Leader, take responsibility for stock control and rotation of food supplies, keeping accurate records as appropriate.

10.In the absence of the Catering Team Leader, order food supplies from agreed suppliers as required and receive deliveries.

11.Safe usage of all catering and cleaning equipment and materials in accordance with Hospice policy and guidelines.

12.Ensure that catering equipment and supplies are locked away at the end of shifts.

People Management

13.In the absence of the Catering Team Leader take the operational lead and supervise bank assistant cooks and volunteers ensuring that standards of service are maintained.

14.Assist in the training of new or less experienced staff.

Customer Service & Engagement

15.Provide friendly, welcoming, and efficient service to all customers.

16.Be knowledgeable about menu items and assist customers with any dietary requirements or allergens.

17.Support hospice fundraising efforts by engaging with customers about initiatives where appropriate.

Other Responsibilities

1.To undertake any other duties, commensurate with the role as required by the Hospice.

2.To act as an ambassador of the Hospice, maintaining honesty, integrity and trustworthiness at all times.

3.The post holder will be expected to maintain strict confidentiality at all times.

4.The post holder will ensure that they are aware of and apply health and safety and fire precautions.

5.The post holder will ensure that clinical risk management and safeguarding procedures and relevant good practice guidelines are followed at all times.

6.The post holder is to ensure data protection is maintained at all times.

7.The post holder will be flexible in terms of working hours in order to meet service needs.

8.The post holder will support the Hospice as required, across the range of duties as appropriate within the grading of this post. In the context of rapid and ongoing change within the Hospice, the above responsibilities represent the current priorities and requirements for the post. These priorities will develop and evolve over time. Any significant changes will be the subject of full communication and consultation with the post holder.

Person Specification

Experience

Essential

• Experienced cook
• Experience of taking the operational lead in a catering environment

Desirable

• Experience of supervising and co-ordinating a team of staff
• Experience of managing stock control and rotations and keeping accurate records

Essential Skills and Abilities

Essential

• Knowledge of food safety
• Good organisational skills and the ability to co-ordinate the work of others
• Ability to prioritise workload to meet deadlines

Desirable

• Awareness of the relevant CQC standards
• Understanding of nutrition and the dietary requirements of patients

Qualifications

Essential

• Level 2 Food Hygiene certificate

Desirable

• City & Guilds 7061/7062 or equivalent experience desirable
• Manual Handling desirable
• COSHH desirable
• Basic Food Safety certificate desirable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Barnsley Hospice

Address

104-106 Church Street

Gawber

Barnsley

S75 2RL

Employer's website

https://www.barnsleyhospice.org/ (Opens in a new tab)