Health Care Assistant

Job description

Job responsibilities

Quality (includes safety/experience/effectiveness)

Under the supervision of a registered nurse, and in accordance with patient wishes, provide a high standard of holistic care to patients and their families.

Help to deliver, monitor and evaluate individual care plans to patients, communicating effectively to the multi-disciplinary team and seeking advice and support from colleagues as necessary.

Ensure that patient notes are updated accurately with relevant information on an ongoing basis.

Report complaints or concerns promptly to the IPU Sister or a more senior member of staff.

Follow Hospice procedures and protocols in caring for patients at all times in order to minimise health and safety, infection and other risks and to maintain a high-quality service.

Provide cover across hospice services as required.

Workforce Development & Professional Standards

Participate in quality improvement, practice development and innovation activities in the team to provide best practice.

Contribute to team learning and development activities to make improvements in practice.

Maintain IT competency in order to make full use of equipment e.g., computers, tablets, e-mail, the internet and on-line training.

Develop and maintain IT competency in the use of all Barnsley Hospice systems relevant to your role, including service specific systems.

Recognise the purpose and roles of other professionals in own team and how to contribute as an effective team member.

Develop good working relationships with other professionals whilst recognising boundaries of own role.

Recognise how to access and utilise available support systems for self and others working in palliative care.

Other Responsibilities

To undertake any other duties, commensurate with the role as required by the Hospice management.

To act as an ambassador of the Hospice, maintaining honesty, integrity and trustworthiness at all times.

The post holder will be expected to maintain strict confidentiality at all times.

The post holder will ensure that they are aware of and apply health and safety and fire precautions.

The post holder will ensure that clinical risk management and safeguarding procedures and relevant good practice guidelines are followed at all times.

The post holder is to ensure data protection is maintained at all times.

The post holder will be flexible in terms of working hours in order to meet service needs.

The post holder will support the Hospice as required, across the range of his/her duties as appropriate within the grading of this post. In the context of rapid and ongoing change within the Hospice, the above responsibilities represent the current priorities and requirements for the post. These priorities will develop and evolve over time. Any significant changes will be the subject of full communication and consultation with the post holder.

Person Specification

Skills, abilities, and personal attributes

Essential

• Excellent communication and interpersonal skills
• Excellent organisational skills
• Commitment to ongoing personal and professional development
• Ability to work well within an MDT
• Strong commitment to the ethos and values to Barnsley Hospice and to the delivery of excellence in all aspects of care provision
• A strong commitment to equality in service provision recognising the diversity in Barnsley
• Credible nursing associate with the ability to instil confidence.
• Communication skills and interpersonal style that engage, motivate, inspire and enthuse staff and volunteers.
• Demonstrates a strong commitment to the value of teamworking.
• Ability to monitor high standard of nursing care
• Flexible and adaptable in your work.
• Value honesty and integrity.

Experience

Essential

• 6 Months experience (current) in a Health or Social Care Environment.
• Recent experience of providing care and caring for dying patients.

Desirable

• Experience of working in a specialist palliative care setting
• Experience of working Hospice / community setting
• Experience of quality improvement, clinical audit, practice development and how this is used to improve care

Qualifications

Essential

• National Vocational Qualification (NVQ) Level 2 in Health and Social Care OR an equivalent alternative Level 2 Qualification i.e., NCFE level 2 Certificate in Healthcare Support Services, BTEC level 2 Health and Social Care.
• Functional skills at level 2 in numeracy and literacy or equivalent
• Has completed the Care certificate

Desirable

• National Vocational Qualification (NVQ) Level 3 in Health and Social Care OR an acceptable, alternative Level 3 Qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Barnsley Hospice

Address

104-106 Church Street

Gawber

Barnsley

S75 2RL

Employer's website

https://www.barnsleyhospice.org/ (Opens in a new tab)