Warehouse and Saturday Coordinator

Job description

Job responsibilities

Warehouse

Support the Retail Operations Manager with sorting donated goods into the correct sales routes.

Work to ensure the warehouse is a safe, clean and tidy working environment for staff and volunteers.

Refill the sales areas following the refilling processes.

Ensure non- staff are always accompanied when in the warehouse.

Ensure gift aided goods are properly sorted and tagged.

Saturday Co-ordination Role

Manage the day-to-day activities of the Saturday warehouse operations

Support staff and volunteers to work within the policies and procedures of the hub.

Act as the lead to deal with outside customers who purchase goods from the warehouse. Liaise with The Retail Sales Lead regarding retail shop matters.

To support the Retail Operations Manager in monitoring rotas and attendance.

Support the Retail team with projects/stock control.

General

Be able and willing to cover all other roles within the warehouse and Retail teams

Communicate effectively with volunteers, managers and colleagues.

Any other duty commensurate with the post, as directed by management.

Other Responsibilities

1. To undertake any other duties, commensurate with the role as required by the Hospice.

2. To act as an ambassador of the Hospice, maintaining honesty, integrity and trustworthiness at all times.

3. The post holder will be expected to maintain strict confidentiality at all times.

4. The post holder will ensure that they are aware of and apply health and safety and fire precautions.

5. The post holder will ensure that clinical risk management and safeguarding procedures and relevant good practice guidelines are followed at all times.

6. The post holder is to ensure data protection is maintained at all times.

7. The post holder will be flexible in terms of working hours in order to meet service needs.

8. The post holder will support the Hospice as required, across the range of duties as appropriate within the grading of this post. In the context of rapid and ongoing change within the Hospice, the above responsibilities represent the current priorities and requirements for the post. These priorities will develop and evolve over time. Any significant changes will be the subject of full communication and consultation with the post holder.

Person Specification

Skills, abilities, and personal attributes

Essential

• Good written and verbal communication skills
• Good organisational and time management skills
• Ability to support colleagues
• Excellent customer service skills
• Ability to constructively deal with demanding customers
• Able to work within a team
• Able to use own initiative
• Able to give constructive feedback
• Honest and trustworthy
• Flexible in terms of duties, working hours, five days out of seven, weekend working and location
• Demonstrates an entrepreneurial spirit

Desirable

• Knowledge of the charity sector

Experience

Essential

• Minimum of 2 years experience in stock management preferably fashion
• Experience of picking stock for sale in a variety retail environments
• Experience of leading a team

Desirable

• Experience in retail environment
• Experience of working with volunteers

Qualifications

Essential

• GCSEs grade C or above in Maths and English, or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Barnsley Hospice

Address

104-106 Church Street

Gawber

Barnsley

S75 2RL

Employer's website

https://www.barnsleyhospice.org/ (Opens in a new tab)