Driver/Warehouse Operative

Job description

Job responsibilities

JOB DESCRIPTION

Job Title:

Driver/Warehouse Operative

Hours of Work:

8.00am - 4:00pm working flexibly over 7 days

Base:

Retail Hub Dodworth

Department:

Retail

Accountable To:

Retail Sales Lead

Responsible For:

Shop Volunteers

Job Purpose:

The Driver/Warehouse Operative will undertake the collection and delivery of furniture, working within the Donation Centre and any other such retail requirements as and when needed. The post-holder will also work with the warehouse and retail teams to ensure that all donations are received sorted and presented for sale in the most cost-efficient way.

The operative will work alongside other team members to ensure the smooth operation of the Hospice Retail Hub on a day-to-day basis to achieve fundraising targets.

Organisational Summary

Barnsley Hospice is a charity that provides specialist palliative and end of life care to hundreds of local people and those close to them each year. Our main priority is to achieve the best possible quality of life for people living with a life- limiting illness, whilst supporting those close to them during the period of illness and bereavement. As a specialist care provider, the range of skills we offer include, pain and symptom management, emotional support and end of life care. The hospice currently employs about 100 people and has a team of volunteers, based both at the hospice and within our Retail Hub.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Barnsley Hospice.

Key Duties & Responsibilities:

Driving

1. To drive the hospice vehicle as directed for collections/deliveries in relation to hospice business and operations, some examples are given below:

Collection and delivery of furniture, ensuring collections are carried out sensitively and respectfully,

Maintain the daily upkeep of the vehicles, including cleanliness, fuel, tyre pressure, oil etc., reporting any issues to the facilities team,

Report any damage or accidents in accordance with hospice policies,

Banking for the Retail team.

2. To deal with the public on behalf of the Hospice following hospice policy guidelines and in line with our values and behaviours.

3. Assist with other Retail driving duties as and when required.

Donation Centre/Warehouse

4. Support the activities within the donation centre as appropriate, this includes:

Providing a friendly and professional service to the public by answering questions and giving assistance,

Moving furniture and other saleable items,

Sorting clothes,

Assisting trade buyers where required ad hoc.

PAT testing goods for sale

5. Covering the retail outlet as and when needed.

6. Share ideas and initiatives to maximise sales and identify new revenue streams.

Other Responsibilities

1. To undertake any other duties, commensurate with the role as required by the Hospice.

2. To act as an ambassador of the Hospice, maintaining honesty, integrity and trustworthiness at all times.

3. The post holder will be expected to maintain strict confidentiality at all times.

4. The post holder will ensure that they are aware of and apply health and safety and fire precautions.

5. The post holder will ensure that clinical risk management and safeguarding procedures and relevant good practice guidelines are followed at all times.

6. The post holder is to ensure data protection is maintained at all times.

7. The post holder will be flexible in terms of working hours in order to meet service needs.

8. The post holder will support the Hospice as required, across the range of duties as appropriate within the grading of this post. In the context of rapid and ongoing change within the Hospice, the above responsibilities represent the current priorities and requirements for the post. These priorities will develop and evolve over time. Any significant changes will be the subject of full communication and consultation with the post holder.

Person Specification

Experience

Essential

• Good experience within a warehouse environment
• Experienced driving 7.5-ton vehicles

Desirable

• Charity retail experience
• Merchandising experience

Skills and Abilities

Essential

• Able to lift items of furniture safely, demonstrating good manual handling techniques
• Good written and verbal communication skills
• Good organisational and time management skills
• Excellent customer service skills
• Ability to constructively deal with demanding customers
• Able to work within a team
• Able to use own initiative
• Able to give constructive feedback to volunteers and staff

Qualifications

Essential

• Level 2 Numeracy and Literacy (GCSE) grade 5 and above
• Full driving licence (Category C1)

Desirable

• PAT testing or willingness to learn

Personal Attributes

Essential

• Honest and trustworthy
• Flexible in terms of duties, working hours, five days out of seven, weekend working and location
• Demonstrates an entrepreneurial spirit

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Barnsley Hospice

Address

Retail Hub, Fall Bank Industrial Estate

Dodworth

Barnsley

West Yorkshire

S75 3LS

Employer's website

https://www.barnsleyhospice.org/ (Opens in a new tab)