East Cheshire Hospice

Healthcare Assistant - Hospice

Information:

This job is now closed

Job summary

We are looking for kind and dedicated people to help deliver exceptional care on behalf of East Cheshire Hospice. You will join a team of healthcare professionals providing support to patients and their families on our In-Patient Unit, and in their own homes throughout the East Cheshire region.

Main duties of the job

The purpose of this role at East Cheshire Hospice, is to work under the direction of a registered nurse both independently, and as part of a team, to deliver high-quality end of life care to patients who have been admitted to our In-patient unit, or those living at home or in their normal place of residence requiring palliative care.

About us

East Cheshire Hospice is based in Macclesfield and supports patients and families from the High Peak and East Cheshire areas.

We believe in recruiting for the right attitudes and training for exact skills. The nature of the care we provide to patients, carers and families is specialised and at East Cheshire Hospice, operates at a exceptionally high standard. We can only hope to maintain that standard through a caring, compassionate and well motivated workforce.

Details

Date posted

26 July 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year PLUS 20% night work, 20% Saturday & 40% Sunday enhancement

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

B0047-24-0005

Job locations

Millbank Drive

Macclesfield

Cheshire

SK10 3DR


Job description

Job responsibilities

3. Duties

Clinical, objectives are:

To deliver a high-quality standard of nursing care in line with appropriate standards and guidelines.

Typical tasks will include:

To perform a range of care tasks in accordance with the ECH competency profile for this role. Please see examples below:

o To assist in the implementation and delivery of patient care such as toileting, washing, mouth care and dressing.

o To be competent in providing skin care dressings, following training as well as managing the dying phase.

o To facilitate medicines management processes, following thorough training and competency sign off, and adhering to Hospice processes.

o To communicate effectively with patients, relatives, and carers.

o To always maintain patient confidentiality.

o To ensure various patients rights and choices are adhered to, that care choices are followed, and privacy and dignity is maintained.

o To carry out various light domestic duties in patients homes.

o To report changes in a patients condition to a member of the Hospice Team/patients GP/ District Nurse

o To be always aware of the impact of bereavement and loss.

o To recognise nutritional and hydration needs of patients and support accordingly to ensure the provision of appropriate meals; acknowledging and assisting patients that require assistance with diet and fluids.

o To offer support to patients and their carers with information and signpost to other services where appropriate.

o To encourage patients and carers feedback and support with compliments and complaints.

o To work as a health care assistant in the Hospices In-Patient unit and Hospice@Home team as required.

Safe Working, Objectives:

To be an effective, efficient member of the East Cheshire Hospice team, working safely in line with Hospice policies and procedures.

Typical tasks will include:

o To report punctually for duty and report any absence from work in a timely manner.

o To report any concerns of poor practice or malpractice to your Line Manager.

o To participate in agreed off duty rotas, whilst working flexibly to provide a 24hr, 7 day per week service for patients as well as families.

o To work within your competency levels.

o To maintain and promote health and safety.

o To practice safely, in accordance with Hospice policies, procedures and guidelines including infection control procedures.

o To report incidents and participating in investigations.

o To ensure equipment is used safely, maintained and records are kept updated.

o To ensure the East Cheshire Hospice Safeguarding policy is adhered to by being committed to safeguarding the patients, staff and volunteers from harm, and upholds the responsibility as a member of staff, to ensure that any concerns are raised and acted upon immediately. Staff are expected to report concerns, participate in enquiries, and where appropriate develop a protection plan, reflecting on outcomes to develop further.

o To adhere to the Lone Workers policy and supporting colleagues.

o To support volunteers in their various roles and tasks.

o To report significant events and near misses.

o And to maintain accurate documentation.

Continuous self-development, Objective:

To ensure knowledge, skills and competencies are kept up to date and relevant to the service.

Typical tasks will include:

o To complete annual mandatory training.

o To complete the training within your first year of employment.

o To complete the Induction and competency work booklet within 6 months of employment date.

Hospice values, Objective:

Is to actively support the vision, philosophies and values of the Hospice.

Typical tasks will include:

o To promote the CARE Principles of the Hospice such as Compassion, Association, Resourcefulness, Excellence

o To act within a non-discriminatory manner.

o To always maintain confidentiality.

o To act as a positive role model to the team and wider community.

o And to undertake any other duties that are in keeping with the values of the Hospice that you have the skill and ability to carry out.

Control of Infection

Prevention and management of infection is the responsibility of all members of staff and volunteers working at East Cheshire Hospice and forms an integral element of patient safety programmes. Where control of infection regimes are in force they are to be complied with at all times and staff are reminded of the importance of maintaining a high standard of personal and environmental hygiene and to follow local protocols.

Job description

Job responsibilities

3. Duties

Clinical, objectives are:

To deliver a high-quality standard of nursing care in line with appropriate standards and guidelines.

Typical tasks will include:

To perform a range of care tasks in accordance with the ECH competency profile for this role. Please see examples below:

o To assist in the implementation and delivery of patient care such as toileting, washing, mouth care and dressing.

o To be competent in providing skin care dressings, following training as well as managing the dying phase.

o To facilitate medicines management processes, following thorough training and competency sign off, and adhering to Hospice processes.

o To communicate effectively with patients, relatives, and carers.

o To always maintain patient confidentiality.

o To ensure various patients rights and choices are adhered to, that care choices are followed, and privacy and dignity is maintained.

o To carry out various light domestic duties in patients homes.

o To report changes in a patients condition to a member of the Hospice Team/patients GP/ District Nurse

o To be always aware of the impact of bereavement and loss.

o To recognise nutritional and hydration needs of patients and support accordingly to ensure the provision of appropriate meals; acknowledging and assisting patients that require assistance with diet and fluids.

o To offer support to patients and their carers with information and signpost to other services where appropriate.

o To encourage patients and carers feedback and support with compliments and complaints.

o To work as a health care assistant in the Hospices In-Patient unit and Hospice@Home team as required.

Safe Working, Objectives:

To be an effective, efficient member of the East Cheshire Hospice team, working safely in line with Hospice policies and procedures.

Typical tasks will include:

o To report punctually for duty and report any absence from work in a timely manner.

o To report any concerns of poor practice or malpractice to your Line Manager.

o To participate in agreed off duty rotas, whilst working flexibly to provide a 24hr, 7 day per week service for patients as well as families.

o To work within your competency levels.

o To maintain and promote health and safety.

o To practice safely, in accordance with Hospice policies, procedures and guidelines including infection control procedures.

o To report incidents and participating in investigations.

o To ensure equipment is used safely, maintained and records are kept updated.

o To ensure the East Cheshire Hospice Safeguarding policy is adhered to by being committed to safeguarding the patients, staff and volunteers from harm, and upholds the responsibility as a member of staff, to ensure that any concerns are raised and acted upon immediately. Staff are expected to report concerns, participate in enquiries, and where appropriate develop a protection plan, reflecting on outcomes to develop further.

o To adhere to the Lone Workers policy and supporting colleagues.

o To support volunteers in their various roles and tasks.

o To report significant events and near misses.

o And to maintain accurate documentation.

Continuous self-development, Objective:

To ensure knowledge, skills and competencies are kept up to date and relevant to the service.

Typical tasks will include:

o To complete annual mandatory training.

o To complete the training within your first year of employment.

o To complete the Induction and competency work booklet within 6 months of employment date.

Hospice values, Objective:

Is to actively support the vision, philosophies and values of the Hospice.

Typical tasks will include:

o To promote the CARE Principles of the Hospice such as Compassion, Association, Resourcefulness, Excellence

o To act within a non-discriminatory manner.

o To always maintain confidentiality.

o To act as a positive role model to the team and wider community.

o And to undertake any other duties that are in keeping with the values of the Hospice that you have the skill and ability to carry out.

Control of Infection

Prevention and management of infection is the responsibility of all members of staff and volunteers working at East Cheshire Hospice and forms an integral element of patient safety programmes. Where control of infection regimes are in force they are to be complied with at all times and staff are reminded of the importance of maintaining a high standard of personal and environmental hygiene and to follow local protocols.

Person Specification

Qualifications

Essential

  • The willingness and ability to carry out further training and complete the Hospices competency assessment.

Desirable

  • Level 2 or 3 Healthcare qualification or equivalent experience.

Experience

Essential

  • Previous experience in healthcare.

Desirable

  • Knowledge and understanding of palliative care when nursing patients at end of life.
  • Experience of working in a community setting or similar environment.

Skills & Knowledge

Essential

  • Good communication, numeracy, and IT skills.
  • The ability and desire to work independently and within a team.
  • Willing to demonstrate your flexibility to work unsociable hours on an advanced rota.
  • Be able to demonstrate commitment towards various quality and care standards.
  • The ability to work effectively in various emotionally and demanding situations.
  • The ability to use your own initiative.
  • Ability to travel freely/ daily across the East Cheshire Hospice catchment area

Desirable

  • Basic IT skills.
  • Basic numeracy skills.
  • Knowledge and understanding of palliative care when nursing patients at end of life.
Person Specification

Qualifications

Essential

  • The willingness and ability to carry out further training and complete the Hospices competency assessment.

Desirable

  • Level 2 or 3 Healthcare qualification or equivalent experience.

Experience

Essential

  • Previous experience in healthcare.

Desirable

  • Knowledge and understanding of palliative care when nursing patients at end of life.
  • Experience of working in a community setting or similar environment.

Skills & Knowledge

Essential

  • Good communication, numeracy, and IT skills.
  • The ability and desire to work independently and within a team.
  • Willing to demonstrate your flexibility to work unsociable hours on an advanced rota.
  • Be able to demonstrate commitment towards various quality and care standards.
  • The ability to work effectively in various emotionally and demanding situations.
  • The ability to use your own initiative.
  • Ability to travel freely/ daily across the East Cheshire Hospice catchment area

Desirable

  • Basic IT skills.
  • Basic numeracy skills.
  • Knowledge and understanding of palliative care when nursing patients at end of life.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Cheshire Hospice

Address

Millbank Drive

Macclesfield

Cheshire

SK10 3DR


Employer's website

https://www.eastcheshirehospice.org.uk/ (Opens in a new tab)


Employer details

Employer name

East Cheshire Hospice

Address

Millbank Drive

Macclesfield

Cheshire

SK10 3DR


Employer's website

https://www.eastcheshirehospice.org.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

HR Advisor

Hannah Bentham

hannah.bentham@echospice.org.uk

01625664994

Details

Date posted

26 July 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year PLUS 20% night work, 20% Saturday & 40% Sunday enhancement

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

B0047-24-0005

Job locations

Millbank Drive

Macclesfield

Cheshire

SK10 3DR


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