Healthcare Assistant (Bank)

Job description

Job responsibilities

Are you a kind, reliable and dedicated individual who thrives in a role where you can truly make a difference?

Saint Catherine’s Hospice is looking to recruit to the Fast Track Home Care team with experienced and caring Bank Health Care Assistants (HCAs). Working in the heart of the community, you will deliver high-quality end-of-life care to patients in their own homes, helping to ensure they receive dignity, comfort, and compassion in familiar surroundings.

This is a rewarding and meaningful opportunity to join a team that is committed to excellence in palliative care and supports people through one of life’s most vulnerable moments.

About the Role

You will be working as part of our specialist Fast Track Home Care service, providing individualised care and support to patients with complex health needs due to life-limiting illness. Your work will focus on:

• Supporting patients with personal care such as washing, dressing, continence care and mobility needs, while encouraging independence where possible.
• Delivering compassionate emotional support to patients and their families during periods of uncertainty, decline, or after death.
• Working closely with Registered Nurses and the wider multidisciplinary team to identify changes in a patient’s condition and ensure appropriate actions are taken quickly.
• Maintaining clear, accurate and timely records using our electronic system (SystmOne).
• Assisting with safe use of equipment and following infection control and health & safety protocols in each home setting.

This role is flexible and bank-based, providing cover for planned and unplanned absence, including evenings, weekends and bank holidays.

What we are looking for:

We’re looking for Health Care Assistants who can deliver care that is not only clinically competent but also empathetic and person-centred. You will:

• Have experience working in health or social care, ideally in palliative, end-of-life or domiciliary settings.
• Be emotionally resilient, with the ability to support families going through distressing and complex situations.
• Be organised, adaptable and able to manage your own time effectively while working across various community locations.
• Have excellent interpersonal and communication skills, with a warm and professional approach to patient care.
• Hold a full UK driving licence and have access to a reliable vehicle for work purposes – this role requires regular travel to patients’ homes across Scarborough and surrounding areas, sometimes at short notice.

What We Offer

Working at Saint Catherine’s is more than just a role — it’s an opportunity to be part of a team that truly makes a difference. Every member of staff plays a vital part in delivering compassionate care and support to patients and their families during some of the most important times of their lives. We’re proud to foster a collaborative and supportive working environment where your skills and dedication are truly valued.

As part of our team, you’ll benefit from:

• Ongoing clinical education and development opportunities
• A supportive, inclusive, and collaborative working environment
• The opportunity to be involved in shaping new services that directly support patients and carers
• Access to the NHS pension scheme (subject to eligibility)
• Employee Assistance Programme to support your wellbeing
• Free on-site parking for convenience and ease
• Subsidised meals at our on-site Flavours Bistro
• Access to our on-site gym for your health and wellness
• Staff discounts in our Saint Catherine’s charity shops

Whether you’re looking to develop your career or simply want to do meaningful work in a supportive setting, Saint Catherine’s is a place where you can grow, feel valued, and know that what you do matters.

Apply Today

If you are ready make a meaningful impact in the lives of patients and their families, we would be delighted to hear from you.

To apply or find out more:

Please visit: www.saintcatherines.org.uk or contact our HR team on 01723 351421 for an informal discussion.

Closing Date: 27th June 2025

Saint Catherine’s Hospice is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.  All staff are expected to share this commitment and work in accordance with our safeguarding policies and procedures.  An enhanced DBS check will be required for this role.

Person Specification

Qualifications Skills Knowledge and Experience

Essential

• NVQ Level 2 - Health & Social Care/Health Care or equivalent qualification
• Level 2 Maths and English, or equivalent
• Willingness to develop palliative care nursing skills under supervision

Desirable

• Interest in the Hospice and palliative care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Saint Catherine’s Hospice

Address

THROXENBY LANE

SCARBOROUGH

North Yorkshire

YO12 5RE

Employer's website

https://www.saintcatherines.org.uk/ (Opens in a new tab)