Job summary
Saint Catherine’s Hospice are thrilled to introduce our newest addition - the Barn Boutique! Where fashion meets compassion and every purchase supports our mission of providing exceptional care.
The Barn Boutique is no ordinary charity shop! The shop, which is located onsite, specialises in high quality pre-loved clothing and furniture.
Main duties of the job
As Shop Manager you will be responsible for directly managing a team of volunteers to maximise profit and deliver set targets and KPIs, ensuring impeccable standards are set and maintained in your shop. You will combine commercial acumen with creativity, leading your team to deliver the highest standards of customer service and presentation in order to maximise income.
This is an exciting opportunity to manage a successful and unique shop, working alongside our Marketing and Fundraising teams to promote the shop within the community and build an exceptional team that are committed to raising funds for Saint Catherine’s Hospice.
Please see attached documentation for a full job description.
About us
Saint Catherines is a fabulous place to work and you will be joining a team who plays a pivotal role in supporting our patient care.
Our ethos focusses on delivering holistic patient and client centred care, whilst also supporting families and carers. As a Hospice rated Good by CQC, we promote high quality care which enables our patients to live as well as possible, to be cared for and supported, and make the most of every day. We believe in supporting the choice of our patients and being there to deliver the best care and support which maintains their dignity and ensures a good death.
We pride ourselves on the great working relationships we have across our hospice and community settings
We are open and honest, respectful and inclusive, innovative and inspiring. We are friendly and have fun when and where we can.
Together we are Saint Catherine's.
Job description
Job responsibilities
Are you a dynamic and innovative professional eager to be at the forefront of an exciting venture?
Saint Catherine’s Hospice are thrilled to introduce our newest addition - the Barn Boutique! Where fashion meets compassion and every purchase supports our mission of providing exceptional care.
The Barn Boutique is no ordinary charity shop! The shop, which is located onsite, specialises in high quality pre-loved clothing and furniture.
Our Executive Team, led by the CEO who joined Saint Catherine’s Hospice in March 2023, have spent a considerable amount of time looking at how we as a Hospice are fit for the future. Our main commitment is and always will be, providing the best possible care and quality of life for those with life limiting illnesses. We are starting the year with a new approach in how we are achieving our goals and ultimately enhancing the services we provide. Therefore, in the run up to our 40th year we are excited to be advertising a number of roles to join our growing team.
The Role
As Shop Manager you will be responsible for directly managing a team of volunteers to maximise profit and deliver set targets and KPIs, ensuring impeccable standards are set and maintained in your shop. You will combine commercial acumen with creativity, leading your team to deliver the highest standards of customer service and presentation in order to maximise income.
This is an exciting opportunity to manage a successful and unique shop, working alongside our Marketing and Fundraising teams to promote the shop within the community and build an exceptional team that are committed to raising funds for Saint Catherine’s Hospice.
About you
You will:
- be a highly organised individual with a keen interest in charity retail.
- have excellent communication skills and a strong work ethic.
- have experience of successfully working towards sales targets.
- be a strong team player that can inspire and motivate those around you.
If you can bring fresh ideas and a forward-thinking mindset have the ability to embrace change and adapt to the evolving retail landscape, then we would love to hear from you.
Why work for Saint Catherine’s Hospice?
- A chance to make a profound difference in the lives of patients and families during a critical time
- Collaborative and supportive work environment that values your expertise and dedication
- Employee assistance programme
- Free onsite parking
- Subsidised meals in the Hospice Café
- On site gym
- Pilates
- Complementary therapies: massage, aromatherapy, reflexology, reiki, mindfulness and relaxation, facials, Deep oscillation therapy
- Discount in our charity shops
Application Process
For further details, please contact HR Services on 01723 351421 to arrange an informal discussion.
To apply, please submit your application highlighting your relevant experience and outlining why you are the perfect fit for this role.
The closing date for the role is 9th February 2024
Job description
Job responsibilities
Are you a dynamic and innovative professional eager to be at the forefront of an exciting venture?
Saint Catherine’s Hospice are thrilled to introduce our newest addition - the Barn Boutique! Where fashion meets compassion and every purchase supports our mission of providing exceptional care.
The Barn Boutique is no ordinary charity shop! The shop, which is located onsite, specialises in high quality pre-loved clothing and furniture.
Our Executive Team, led by the CEO who joined Saint Catherine’s Hospice in March 2023, have spent a considerable amount of time looking at how we as a Hospice are fit for the future. Our main commitment is and always will be, providing the best possible care and quality of life for those with life limiting illnesses. We are starting the year with a new approach in how we are achieving our goals and ultimately enhancing the services we provide. Therefore, in the run up to our 40th year we are excited to be advertising a number of roles to join our growing team.
The Role
As Shop Manager you will be responsible for directly managing a team of volunteers to maximise profit and deliver set targets and KPIs, ensuring impeccable standards are set and maintained in your shop. You will combine commercial acumen with creativity, leading your team to deliver the highest standards of customer service and presentation in order to maximise income.
This is an exciting opportunity to manage a successful and unique shop, working alongside our Marketing and Fundraising teams to promote the shop within the community and build an exceptional team that are committed to raising funds for Saint Catherine’s Hospice.
About you
You will:
- be a highly organised individual with a keen interest in charity retail.
- have excellent communication skills and a strong work ethic.
- have experience of successfully working towards sales targets.
- be a strong team player that can inspire and motivate those around you.
If you can bring fresh ideas and a forward-thinking mindset have the ability to embrace change and adapt to the evolving retail landscape, then we would love to hear from you.
Why work for Saint Catherine’s Hospice?
- A chance to make a profound difference in the lives of patients and families during a critical time
- Collaborative and supportive work environment that values your expertise and dedication
- Employee assistance programme
- Free onsite parking
- Subsidised meals in the Hospice Café
- On site gym
- Pilates
- Complementary therapies: massage, aromatherapy, reflexology, reiki, mindfulness and relaxation, facials, Deep oscillation therapy
- Discount in our charity shops
Application Process
For further details, please contact HR Services on 01723 351421 to arrange an informal discussion.
To apply, please submit your application highlighting your relevant experience and outlining why you are the perfect fit for this role.
The closing date for the role is 9th February 2024
Person Specification
Qualifications Skills Knowledge and Experience
Essential
- Level 2 Maths and English
- A competent level of IT literacy including experience of using an EPOS system.
- Experience in a retail management position
Desirable
- Experience of working in the retail sector
- Experience of working with volunteers
Person Specification
Qualifications Skills Knowledge and Experience
Essential
- Level 2 Maths and English
- A competent level of IT literacy including experience of using an EPOS system.
- Experience in a retail management position
Desirable
- Experience of working in the retail sector
- Experience of working with volunteers
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
