Retail Area Manager

Job description

Job responsibilities

Are you an experienced Leader in retail, with a heart for making a difference?

An exciting NEW opportunity has arisen to join our retail team as a Retail Area Manager, we have two vacancies available each with their own area to cover across our geographical region.

1 x Retail Area Manager - Ryedale & East Riding

(to cover Bridlington, Driffield, Malton, Pickering, Helmsley)

1 x Retail Area Manager - Scarborough, Whitby & Filey

This is not just a job; it's an opportunity to lead with compassion, ensuring our shops thrive and contribute to the exceptional hospice care we provide for our patients.

Our Executive Team, led by the CEO who joined Saint Catherine’s Hospice in March 2023, have spent a considerable amount of time looking at how we as a Hospice are fit for the future. Our main commitment is and always will be, providing the best possible care and quality of life for those with life limiting illnesses. We are starting the year with a new approach in how we are achieving our goals and ultimately enhancing the services we provide. Therefore, in the run up to our 40th year we are excited to be advertising a number of roles to join our growing team.

The Role

In this newly created role, you will:

• Be responsible for managing a set amount of Saint Catherine’s retail shops and any new shops as they open.
• Support the growth and development of our retail division and assist in implementing Saint Catherine’s short term and longterm retail strategy.
• Offer line management and support to Shop Managers, empowering them to lead their teams effectively and deliver exceptional customer experiences.
• Foster a culture of appreciation and engagement among volunteers, recognizing their vital role in our charitable endeavours.

We are searching for a results-driven and experienced individual looking for an exciting challenge, someone who is passionate about developing people and proactively exceeding set targets and goals. 

About You

As an Area Retail Manager you will:

• Have experience within retail management and a track record of achieving and surpassing targets.
• Strong managerial and interpersonal skills with the ability to inspire, mentor and motivate Shop Managers and volunteers.
• Have the ability to identify opportunities for growth, implementing effective systems and adapting to changing retail landscapes.
• Have a genuine commitment to understanding the impact on successful retail operations to the care that we provide.

This is a unique chance to blend your retail expertise with a sense of purpose, making every achievement in the retail space a meaningful step towards enhancing hospice care.

Why work for Saint Catherine’s Hospice?

• A chance to make a profound difference in the lives of patients and families during a critical time
• Collaborative and supportive work environment that values your expertise and dedication
• Employee assistance programme
• Free onsite parking
• Subsidised meals in the Hospice Café
• On site gym
• Pilates
• Complementary therapies: massage, aromatherapy, reflexology, reiki, mindfulness and relaxation, facials, Deep oscillation therapy
• Discount in our charity shops

Application Process

For further details, please contact HR Services on 01723 351421 to arrange an informal discussion.

To apply, please submit your application highlighting your relevant experience and outlining why you are the perfect fit for this role.

The closing date for the role is 9th February 2024

Person Specification

Qualifications Skills Knowledge and Experience

Essential

• Level 2 Maths and English
• Microsoft Office skills and a good working knowledge of EPOS technology and some experience of social media platforms.
• Substantial retail management experience, including multi-site shop experience.

Desirable

• Experience and understanding of the charity retail sector.
• Awareness of issues relating to recruiting and working with volunteers.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Saint Catherine’s Hospice

Address

THROXENBY LANE

SCARBOROUGH

North Yorkshire

YO12 5RE

Employer's website

https://www.saintcatherines.org.uk/ (Opens in a new tab)