Bexley Health Neighbourhood Care CIC

Practice Manager

Information:

This job is now closed

Job summary

A new and exciting opportunity has become available for a motivated GP Practice Manager to join our established, successful practice located in Welling. We also have a branch site in New Eltham.

With a patient list size of approx. 14,000 across the two sites, we work closely with Primary and Secondary care colleagues in the NHS to provide the best possible patient care.

We encourage collaborate working and are recognised for training, teaching and diversification. We embrace change and new technologies whilst maintain the traditional model of GP services. The practice has a good team ethics with enthusiasm to grasp new opportunities.

Reporting directly to the Practice Partners, the PM must be able to:

Demonstrate excellent leadership skills

Be proactive and well organised

Possess a passion for delivering high standards in patient services

Self-motivated and disciplined with the ability to take ownership of whatever circumstances may arise during the daily running of the practice.

Working as a key member of the management team, you will assist the Partners in the management and development of non-clinical practice staff and be responsible for the production of performance and quality standards within the practice, delivered through QOF, enhanced services and other incentives.

Main duties of the job

Provide leadership for the whole team and be responsible for managing all aspects of the practice. We are looking for a confident and resilient individual with excellent communication skills.

Provide leadership and management skills to enable the practice to meet its agreed aims and objectives with a safe, efficient and effective working environment.

Working closely with the Partners on all aspects of practice management and developing the staff and practice.

Managing all aspects of the practice, e.g. Quality Care and Governance, Project Management, HR, Stakeholder Engagement, Patient Services, IT and Health & Safety.

Managing all aspects of staff, e.g. recruitment, appraisals, etc.

About us

About us

We are a three Partner, one nurse practitioner, three Practice Nurses practice and also a successful GP training practice.

We have a fantastic doctor, nursing, reception and admin team, many of whom have been here for many years and possess great work ethic. The overall team consists of the GPs, Practice Nurses, Nurse Practitioner, Clinical Pharmacist, GP Trainees, Care co-ordinator, receptionists, secretary, finance manager, prescription clerks and admin staff.

Details

Date posted

15 January 2024

Pay scheme

Other

Salary

£45,000 a year Negotiable, dependent on experience

Contract

Permanent

Working pattern

Full-time

Reference number

B0027-24-0002

Job locations

Welling Medical Practice

2 Danson Crescent

Welling

Kent

DA16 2AT


Job description

Job responsibilities

The usual hours of work will be 37.5 hours each week, however the post holder will be expected to be flexible, in line with the responsibilities attached to the role.

You will be responsible for the smooth day to day running of the practice and to manage and co-ordinate all aspects of the practices day to day business, motivating and managing staff and ensuring the practice can achieve its long term strategies.

You will be working closely with the three partners but will also develop effective working relationships with all clinical and non-clinical staff, helping maintain delivery of a high-quality, patient focused care to the local community.

Job description

Job responsibilities

The usual hours of work will be 37.5 hours each week, however the post holder will be expected to be flexible, in line with the responsibilities attached to the role.

You will be responsible for the smooth day to day running of the practice and to manage and co-ordinate all aspects of the practices day to day business, motivating and managing staff and ensuring the practice can achieve its long term strategies.

You will be working closely with the three partners but will also develop effective working relationships with all clinical and non-clinical staff, helping maintain delivery of a high-quality, patient focused care to the local community.

Person Specification

Qualifications

Essential

  • Excellent literacy and numeracy skills
  • Experience of working at management level with teams and good leadership skills
  • Experience of performance management including appraisal writing, staff development and disciplinary procedures
  • Experience of working with the general public
  • NHS/Primary care general practice experience
  • Working with and understanding patient care clinical systems
  • Strong IT skills
  • Good working knowledge of employment contracts, health and safety and employment law
  • Able to use initiative and judgement

Other

Essential

  • Ability to work under pressure
  • Confident, assertive and resilient
  • Sensitive and empathetic in distressing situations
  • High levels of integrity and loyalty
  • Motivated and proactive
  • Flexible and co-operative
  • Excellent interpersonal skills at all levels
Person Specification

Qualifications

Essential

  • Excellent literacy and numeracy skills
  • Experience of working at management level with teams and good leadership skills
  • Experience of performance management including appraisal writing, staff development and disciplinary procedures
  • Experience of working with the general public
  • NHS/Primary care general practice experience
  • Working with and understanding patient care clinical systems
  • Strong IT skills
  • Good working knowledge of employment contracts, health and safety and employment law
  • Able to use initiative and judgement

Other

Essential

  • Ability to work under pressure
  • Confident, assertive and resilient
  • Sensitive and empathetic in distressing situations
  • High levels of integrity and loyalty
  • Motivated and proactive
  • Flexible and co-operative
  • Excellent interpersonal skills at all levels

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bexley Health Neighbourhood Care CIC

Address

Welling Medical Practice

2 Danson Crescent

Welling

Kent

DA16 2AT


Employer's website

https://www.bhnc.org.uk/ (Opens in a new tab)

Employer details

Employer name

Bexley Health Neighbourhood Care CIC

Address

Welling Medical Practice

2 Danson Crescent

Welling

Kent

DA16 2AT


Employer's website

https://www.bhnc.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR Manager

Kelly McCarthy

Kelly.McCarthy2@nhs.net

02081060280

Details

Date posted

15 January 2024

Pay scheme

Other

Salary

£45,000 a year Negotiable, dependent on experience

Contract

Permanent

Working pattern

Full-time

Reference number

B0027-24-0002

Job locations

Welling Medical Practice

2 Danson Crescent

Welling

Kent

DA16 2AT


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