Job summary
The Ward Clerk plays a key role at the heart of St Lukes Inpatient Centre, providing a professional, compassionate and organised administrative service. You will be the first point of contact for patients, families, visitors and professionals, helping to create a welcoming and supportive environment at a sensitive time. Working closely with nursing, medical and reception teams, you will support the smooth running of the ward by maintaining accurate patient records, coordinating communication and ensuring timely administrative support that directly contributes to highquality patient care.
Main duties of the job
As Ward Clerk, you will deliver highquality reception and administrative support within the Inpatient Centre. Duties include welcoming and assisting patients, relatives and visitors; managing telephone, email and facetoface enquiries; maintaining accurate patient records on electronic systems such as SystmOne; and supporting admissions, discharges and daily referral meetings. You will liaise with internal teams and external agencies including transport services and funeral directors, prepare patient documentation, produce reports and ensure information is handled confidentially. You will also support volunteers, manage general administrative tasks and contribute to a calm, wellorganised ward environment.
About us
St Lukes is an organisation that is dedicated to enhancing the wellbeing and quality of life of all those affected by a terminal illness in Sheffield. Our purpose is to give patients and their families the high-quality care they need, treating each person as a unique individual. We promise to listen to their wishes and choices, tailoring our care and support so they can make the most of every day. We work with others to champion improvements in end-of-life care, in Sheffield and beyond. Everyone who works at St Luke's makes a difference. St Lukes plays a key role in helping terminally ill people in Sheffield and you could join the team that makes St Lukes so special.
Details
Date posted
07 April 2026
Pay scheme
Other
Salary
£25,717 a year
Contract
Permanent
Working pattern
Part-time
Reference number
STL1184203
Job locations
Little Common Lane
Sheffield
South Yorkshire
S11 9NE
Employer details
Employer name
St Luke’s Hospice
Address
Little Common Lane
Sheffield
South Yorkshire
S11 9NE
Employer's website
https://www.stlukeshospice.org.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
