St Luke’s Hospice

Deputy Shop Manager - City Road

The closing date is 19 August 2025

Job summary

Are you a people person with a passion for retail and a heart for helping others? St Lukes Hospice is looking for a friendly, proactive Deputy Shop Manager to join our team. Youll help keep our shop running smoothly, support our amazing volunteers, and make sure every visitor receives a warm welcome, all while raising vital funds for our hospice. Strong communication skills are essential, to lead a team of staff and volunteers from different backgrounds, to promote the work of St Lukes and highlight the benefits of sustainability. Being a leader and motivator who has the ability to resolve problems, make decisions with a positive attitude, and deal sensitively in difficult or distressing situations is essential. Having the knowledge, the experience and determination to exceed budgets, monitoring costs, and an ability to work commercially within the retail sector are key components to the role. Being able to form good relationships is essential, as is the need to build upon the positive reputation of St Lukes with current and new supporters and colleagues, engage and work alongside key stakeholders. Flexibility is essential for this post as there will be weekend, bank holiday and on occasion evening work as directed by city centre opening requirements. Being able to travel to all St Lukes shops and sites for work purposes when required is essential.

Main duties of the job

Supporting the Shop Manager with the day-to-day running of the store Leading and motivating our team of dedicated volunteers Helping to maximise sales and drive donations Creating eye-catching displays and keeping the shop looking its best Ensuring our shop is safe, secure, and a great place to visit

About us

St Lukes is an organisation that is dedicated to enhancing the wellbeing and quality of life of all those affected by a terminal illness in Sheffield. Our purpose is to give patients and their families the high-quality care they need, treating each person as a unique individual. We promise to listen to their wishes and choices, tailoring our care and support so they can make the most of every day. We work with others to champion improvements in end-of-life care, in Sheffield and beyond. Everyone who works at St Luke's makes a difference. St Lukes plays a key role in helping terminally ill people in Sheffield and you could join the team that makes St Lukes so special.

Details

Date posted

05 August 2025

Pay scheme

Other

Salary

£14,449 a year

Contract

Permanent

Working pattern

Part-time

Reference number

STL1096891

Job locations

St Luke's City Road

936-940 City Rd

Sheffield

South Yorkshire

S2 1GQ


Job description

Job responsibilities

Retail or customer service experience (paid or voluntary) A positive, can do attitude and the ability to motivate a team Good organisational skills and attention to detail Flexibility to step up and run the shop when needed

Job description

Job responsibilities

Retail or customer service experience (paid or voluntary) A positive, can do attitude and the ability to motivate a team Good organisational skills and attention to detail Flexibility to step up and run the shop when needed

Person Specification

Experience

Essential

  • Previous experience working with people from a variety of backgrounds.
  • Experience of maintaining administrative procedures
  • Previous experience of managing staff or volunteers

Desirable

  • Previous experience gained within a retail/customer facing role
Person Specification

Experience

Essential

  • Previous experience working with people from a variety of backgrounds.
  • Experience of maintaining administrative procedures
  • Previous experience of managing staff or volunteers

Desirable

  • Previous experience gained within a retail/customer facing role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Luke’s Hospice

Address

St Luke's City Road

936-940 City Rd

Sheffield

South Yorkshire

S2 1GQ


Employer's website

https://www.stlukeshospice.org.uk/ (Opens in a new tab)


Employer details

Employer name

St Luke’s Hospice

Address

St Luke's City Road

936-940 City Rd

Sheffield

South Yorkshire

S2 1GQ


Employer's website

https://www.stlukeshospice.org.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Retail Area Manager

William Cooper

w.cooper@hospicesheffield.co.uk

01142369911

Details

Date posted

05 August 2025

Pay scheme

Other

Salary

£14,449 a year

Contract

Permanent

Working pattern

Part-time

Reference number

STL1096891

Job locations

St Luke's City Road

936-940 City Rd

Sheffield

South Yorkshire

S2 1GQ


Privacy notice

St Luke’s Hospice's privacy notice (opens in a new tab)