Job summary
Hours:22.5 hrs
Interview Date:Tuesday 17th June
2025
Join Our Compassionate and Dynamic Team as a People (HR)
Advisor at Mary Ann Evans Hospice!
Are you an organised and proactive HR professional? Do you
thrive in a compassionate, dynamic environment where you can make a real
impact? Mary Ann is seeking a dedicated People (HR) Advisor to play a key role
in supporting all aspects of the People (HR) function.
If you are ready to take on a fulfilling role where your
contribution truly matters, wed love to hear from you!
About the Role
The HR Advisor will offer support to the Leadership Team and
managers regarding People (human resources) policies and procedures. The main
duties will include offering guidance and actively participating in day-to-day
tasks on employee recruitment and retention, evaluating employee performance
and maintaining employee relations. This includes employee well-being and
satisfaction, staff equity, diversity and inclusion and compliance.
Why Join Us?
Supportive and friendly team
Employee benefits, including an Employee Assistance
Programme (EAP)
Free on-site parking
Wellbeing events and initiatives
Enhanced annual leave and sickness benefits
Apply nowto become part of our caring and
dedicated team.
Main duties of the job
Principal Duties &
Responsibilities:
People
/ Human Resources (HR) Delivery
1. Dealing
with various HR queries throughout Mary Ann
2. Reviewing
and updating job descriptions, person specifications and contract.
3. Advising
managers on recruitment and selection processes and techniques
4. Assisting
with and developing recruitment campaigns
5. Monitoring
key recruitment metrics, such as turnover and retention rates
6. Providing
advice and playing a major role in work reviews and change processes
7. Using
HR information systems to access, input and compile data
8. Identifying
development needs and discussing with Team Leads
9. Managing
staff relationships, responding to any queries or problems that they have and
managing their expectations
10. Researching
and recommending performance evaluation methods (e.g. employee appraisal
systems)
11. Monitoring,
reviewing and updating all HR policies and risks ensuring these are in line
with current legislation
12. Supporting
the leadership team with any capability investigations, including grievance and
disciplinary.
13. Work with the Associate Director of
People and Business Support to ensure that all People related work is carried
out in line with current data protection legislation and aligned with
regulatory requirements.
14. Supporting
the Business Administrator for People with their knowledge, learning and
development
About us
Mary
Ann Evans Hospice:
Mary
Ann Evans Hospice is an adult community hospice in northern Warwickshire. As an
independent charity we provide palliative and end of life care and support to
patients with life limiting illnesses and those that matter most to them.
Our
services include Hospice at Home, Wellbeing Centre, Family Support and
Bereavement, Lymphoedema care and Rapid Response (a shared service with South
Warwickshire NHS Foundation Trust). We work closely with our community and
hospital colleagues from the NHS, social services, local care homes and other
voluntary providers. Our care is compassionate and inclusive for all who access
our services.
Job description
Job responsibilities
Job
Summary:
The HR Advisor will offer support
to the Leadership Team regarding People (human resources) policies and
procedures. The main duties will include offering guidance on employee
recruitment and retention, evaluating employee performance and maintaining
employee relations. This includes employee well-being and satisfaction, staff
equity, diversity and inclusion and compliance.
Key Working Relationships:
Business Support services Team Lead
Associate Director of People and
Business Services
Business Administrators
Senior Leadership Team
Quality Governance Manager
Head of Marketing & Income
Generation
Board of Trustees
Wider Hospice Team
Volunteers
External HR Advisors
Principal Duties &
Responsibilities:
People
/ Human Resources (HR) Delivery
- Dealing
with various HR queries throughout Mary Ann
- Reviewing
and updating job descriptions, person specifications and contract.
- Advising
managers on recruitment and selection processes and techniques
- Assisting
with and developing recruitment campaigns
- Monitoring
key recruitment metrics, such as turnover and retention rates
- Providing
advice and playing a major role in work reviews and change processes
- Using
HR information systems to access, input and compile data
- Identifying
development needs and discussing with Team Leads
- Managing
staff relationships, responding to any queries or problems that they have and
managing their expectations
- Researching
and recommending performance evaluation methods (e.g. employee appraisal
systems)
- Monitoring,
reviewing and updating all HR policies and risks ensuring these are in line
with current legislation
- Supporting
the leadership team with any capability investigations, including grievance and
disciplinary.
- Work with the Associate Director of
People and Business Support to ensure that all People related work is carried
out in line with current data protection legislation and aligned with
regulatory requirements.
- Supporting
the Business Administrator for People with their knowledge, learning and
development
Communication
& Relationships
- To actively support other staff, as
necessary, promoting an open and honest culture reflecting a can do attitude.
- To actively contribute to Mary Ann
and departmental meetings.
- Actively participate in meetings
with Line Manager ensuring information is shared in a timely manner.
Education,
Professional Development & Training
- Maintain
membership of the Chartered Institute of Personnel & Development (CIPD) and
practice continuous professional development.
- Participate
in informal and formal education and teaching as required including supporting
staff with new administrative skills and use of digital technologies.
- Undertake
all mandatory and statutory training in a timely manner.
Standard Requirements of all Mary
Ann Staff:
- To be flexible and adapt to the
needs of the department and your team.
- To maintain strict confidentiality
and always adhere to data protection policies.
- To observe and maintain security
procedures and to be aware of responsibilities towards Health & Safety,
Hospice Policies & Procedures, and COSHH.
- Mary Ann operates a strictly
no-smoking policy whilst on duty and on the premises.
- Exercise responsible stewardship of
hospice resources.
- Attendance at meetings, events and
activities may require the post holder to work beyond the normal hours/days of
work on occasions flexibility is essential.
- To have an understanding and
demonstrate regard for Mary Anns values, vision, mission, and strategic aims.
- Travel in the Warwickshire area,
and on occasions within the UK, to fulfil role and attend/participate in
training and personal development opportunities, using own vehicle or public
transport, for which expenses will be met in line with policies.
- To maintain an effective and
collaborative working relationship with other members of staff and volunteers.
- To participate in annual and
quarterly performance appraisal, where the job description will be reviewed,
and objectives agreed.
- Take responsibility for ensuring
the timely completion and/or attendance for all statutory and mandatory
training requirements relevant to role as outlined by Mary Anns Policy.
- To participate in surveys and
audits as required by the service in relation to your role.
- Conform to conventional standards
of professional uniform and business dress when representing Mary Ann.
- To accept temporary redeployment
within any part of Mary Ann should the need arise ensuring hospice goals and
objectives are met.
This
job description is intended to be the main guide to the principal duties and
responsibilities of the post. It should
not be seen as an exhaustive, inflexible, or prescriptive document. The employee shares with the employer the
responsibility to suggest amendments as necessary to meet the changing needs of
the hospice.
Job description
Job responsibilities
Job
Summary:
The HR Advisor will offer support
to the Leadership Team regarding People (human resources) policies and
procedures. The main duties will include offering guidance on employee
recruitment and retention, evaluating employee performance and maintaining
employee relations. This includes employee well-being and satisfaction, staff
equity, diversity and inclusion and compliance.
Key Working Relationships:
Business Support services Team Lead
Associate Director of People and
Business Services
Business Administrators
Senior Leadership Team
Quality Governance Manager
Head of Marketing & Income
Generation
Board of Trustees
Wider Hospice Team
Volunteers
External HR Advisors
Principal Duties &
Responsibilities:
People
/ Human Resources (HR) Delivery
- Dealing
with various HR queries throughout Mary Ann
- Reviewing
and updating job descriptions, person specifications and contract.
- Advising
managers on recruitment and selection processes and techniques
- Assisting
with and developing recruitment campaigns
- Monitoring
key recruitment metrics, such as turnover and retention rates
- Providing
advice and playing a major role in work reviews and change processes
- Using
HR information systems to access, input and compile data
- Identifying
development needs and discussing with Team Leads
- Managing
staff relationships, responding to any queries or problems that they have and
managing their expectations
- Researching
and recommending performance evaluation methods (e.g. employee appraisal
systems)
- Monitoring,
reviewing and updating all HR policies and risks ensuring these are in line
with current legislation
- Supporting
the leadership team with any capability investigations, including grievance and
disciplinary.
- Work with the Associate Director of
People and Business Support to ensure that all People related work is carried
out in line with current data protection legislation and aligned with
regulatory requirements.
- Supporting
the Business Administrator for People with their knowledge, learning and
development
Communication
& Relationships
- To actively support other staff, as
necessary, promoting an open and honest culture reflecting a can do attitude.
- To actively contribute to Mary Ann
and departmental meetings.
- Actively participate in meetings
with Line Manager ensuring information is shared in a timely manner.
Education,
Professional Development & Training
- Maintain
membership of the Chartered Institute of Personnel & Development (CIPD) and
practice continuous professional development.
- Participate
in informal and formal education and teaching as required including supporting
staff with new administrative skills and use of digital technologies.
- Undertake
all mandatory and statutory training in a timely manner.
Standard Requirements of all Mary
Ann Staff:
- To be flexible and adapt to the
needs of the department and your team.
- To maintain strict confidentiality
and always adhere to data protection policies.
- To observe and maintain security
procedures and to be aware of responsibilities towards Health & Safety,
Hospice Policies & Procedures, and COSHH.
- Mary Ann operates a strictly
no-smoking policy whilst on duty and on the premises.
- Exercise responsible stewardship of
hospice resources.
- Attendance at meetings, events and
activities may require the post holder to work beyond the normal hours/days of
work on occasions flexibility is essential.
- To have an understanding and
demonstrate regard for Mary Anns values, vision, mission, and strategic aims.
- Travel in the Warwickshire area,
and on occasions within the UK, to fulfil role and attend/participate in
training and personal development opportunities, using own vehicle or public
transport, for which expenses will be met in line with policies.
- To maintain an effective and
collaborative working relationship with other members of staff and volunteers.
- To participate in annual and
quarterly performance appraisal, where the job description will be reviewed,
and objectives agreed.
- Take responsibility for ensuring
the timely completion and/or attendance for all statutory and mandatory
training requirements relevant to role as outlined by Mary Anns Policy.
- To participate in surveys and
audits as required by the service in relation to your role.
- Conform to conventional standards
of professional uniform and business dress when representing Mary Ann.
- To accept temporary redeployment
within any part of Mary Ann should the need arise ensuring hospice goals and
objectives are met.
This
job description is intended to be the main guide to the principal duties and
responsibilities of the post. It should
not be seen as an exhaustive, inflexible, or prescriptive document. The employee shares with the employer the
responsibility to suggest amendments as necessary to meet the changing needs of
the hospice.
Person Specification
Experience
Essential
- Excellent IT application skills e.g., Word, Excel
- Administration and management of an HR system
- Substantial experience of operating as a generalist HR Professional within an organisation.
- Experience in advising leadership teams on all people matters.
- Ability to problem-solve issues through a pragmatic and business-sound approach.
- Excellent communication skills and a proven record of influencing and building strong relationships to gain credibility and respect.
- Ability to work under the pressure of multiple priorities and to delegate effectively.
- Excellent organisational and prioritisation skills with good attention to detail
- Excellent written and verbal communication skills
Desirable
- Volunteer engagement or management
- Experience working for a charity.
- Experience with YouManage HR system
- Experience in dealing with complex Employee Relations issues.
- Demonstrable experience of developing policies and procedures.
Qualifications
Essential
- HR Degree andor CIPD level 5 and/or equivalent role-based experience.
- Up-to-date knowledge of employment law
- Evidence of ongoing CPD
- Fully aware of data protection and GDPR requirements and application of working with sensitive personal data.
Desirable
- Coaching or mentoring qualification
Professional Behaviours
Essential
- Self-motivated, passionate, and confident
- Resourceful and creative
- High level of accuracy and attention to detail
- Ability to prioritise tasks
- Calm, caring, enabling and supportive manner
- Positive, encouraging, sensitive and discreet
Person Specification
Experience
Essential
- Excellent IT application skills e.g., Word, Excel
- Administration and management of an HR system
- Substantial experience of operating as a generalist HR Professional within an organisation.
- Experience in advising leadership teams on all people matters.
- Ability to problem-solve issues through a pragmatic and business-sound approach.
- Excellent communication skills and a proven record of influencing and building strong relationships to gain credibility and respect.
- Ability to work under the pressure of multiple priorities and to delegate effectively.
- Excellent organisational and prioritisation skills with good attention to detail
- Excellent written and verbal communication skills
Desirable
- Volunteer engagement or management
- Experience working for a charity.
- Experience with YouManage HR system
- Experience in dealing with complex Employee Relations issues.
- Demonstrable experience of developing policies and procedures.
Qualifications
Essential
- HR Degree andor CIPD level 5 and/or equivalent role-based experience.
- Up-to-date knowledge of employment law
- Evidence of ongoing CPD
- Fully aware of data protection and GDPR requirements and application of working with sensitive personal data.
Desirable
- Coaching or mentoring qualification
Professional Behaviours
Essential
- Self-motivated, passionate, and confident
- Resourceful and creative
- High level of accuracy and attention to detail
- Ability to prioritise tasks
- Calm, caring, enabling and supportive manner
- Positive, encouraging, sensitive and discreet
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
