Job summary
CAVDAS brings together established, experienced, well-respected providers of drug and
alcohol support services, so its easier for people to find and get the help they need.
Each organisation brings its own set of specialisms to the Alliance, and we also have a very
strong peer support team. This means every individual can have the right help to get where
they want to be at every step, and it means we can easily further develop services as
required.
The Alliance is made up of Kaleidoscope, Recovery Cymru, Barod and, uniquely, the
commissioning body Cardiff and Vale Substance Misuse Area Planning Board and has a
strategic partnership with G4S.
The Alliance Manager is a key appointment. They are, in effect, the Chief Operating Officer for
CAVDAS, leading a complex set of operations with multiple interfaces. We are seeking an
inspiring, organised and focused individual who is highly skilled and capable to lead the
CAVDAS Alliance in transforming the way that Substance (Mis)use Services are delivered in
Cardiff and The Vale of Glamorgan.
The Alliance Manager is responsible for leading and facilitating the Alliance service delivery
and management team on behalf of the Alliance Leadership Team.
Main duties of the job
Leadership:Mentoring and inspiring employees
to key into the Alliance vision and
establishing effective programme
management structures to ensure
outcomes are tracked and
achieved.
Performance, Finance and Contract Management:
Overseeing the delivery and
compliance of the Alliance contract
and any sub-contractual
obligations in conjunction with ALT
and AMT.
Service Management:
Ensuring the smooth development
and operation of CAVDAS service
provision and protocols, and that
Alliance principles are
demonstrated and embraced by the
workforce
Networking and Communication:
Managing how the Alliance is
perceived internally by partners,
and externally by those using
services and other stakeholders.
Ensure all activity holds fidelity to
the overarching Alliance principles.
About us
Our vision is ambitious and based on collective responsibility and shared decision-making,
and as such we are seeking an inclusive, structured, engaging and innovative person to join us
on our journey.
Vision and Values
The post holder will be expected to adhere to and embody Alliance values of TRUST,
EXPERIENCE, INNOVATION, AND CO-PRODUCTION in their day-to-day activities working
towards the Alliance outcome framework and as part of a wider team.
Job description
Job responsibilities
Leadership
- Build and maintain internal and external collaborative
relationships
- Facilitate effective functioning of the Alliance governance,
including coordinating and leading the Alliance
Management Team
- Embed effective project management structures within the
Alliance Management Team, with clear mechanisms to track
progress and manage risks
- Manage change appropriately, create vison, and bring
people along with any changes
- Identify impact of change and opportunities for continuous
improvement.
- Communicate the strategic direction and vision of CAVDAS
internally and externally
- Support and develop services through a trauma informed
lens.
- Research and present different and innovative models for
delivery, where this will have a positive impact for the people
of Cardiff and the Vale.
- Connect with, and learn from other Alliance networks
- Create one culture across the Alliance delivery system
- Foster a culture of innovation and creativity
- Provide line management, supervision, and leadership to
achieve performance outcomes and the delivery of high quality services in line with contractual arrangements and
agreements
- Ensure CAVDAS staff are engaged, motivated, supported
and skilled to deliver high-quality person-centred support
Performance, Finance and Contract Management
- Negotiate and communicate with commissioners and
providers across sectors.
- Work alongside finance leads to maintain budget and
financial oversight of the Alliance financial envelope with
delegated authority for overseeing spend on behalf of the
Alliance Leadership Team
- Liaise with the host banker and the APB accountant as
required
- Work alongside finance leads to scrutinise and prepare
budgets, monitor spend, and provide written quarterly
finance position reports to the ALT
- Provide Performance Management of CAVDAS functions and
delivery areas
- Oversee system measures for monitoring performance and
reporting performance progress and risks to the ALT, and
APB contract Manager both verbally and in writing (performance reports)
- Leading on and/or supporting funding and wider bid
writing.
Direct line management and supervision of the CAVDAS
Service managers
- Establishment and Management of sub-contracts/Service
Level Agreements
- Reporting to the ALT on any associated risks and
recommending any required remedial measures.
- Overseeing implementation plans and supportive system
measures and maintaining an accurate and up to date Risk
Register.
- Develop and manage a Single Point of Access system.
- Monitor and communicate progress made by CAVDAS,
holding all members and subcontractors to account.
- Audit service to ensure that people using CAVDAS services
are receiving high-quality, person-centred support, and
that they feel valued, and respected.
- Develop CAVDAS policies and procedures, and ensure they
are fully implemented to achieve Alliance objectives, and to
maintain safe and effective support
- Develop new strategies to maintain or improve the quality of-service delivery
Service Management- Support the development and co-ordination of subgroups
for enabling service transformation and change.
- Facilitate appropriate governance principles for supporting
CAVDAS decision making.
- Maintain oversight of the Alliance and CAVDAS service
delivery, and shape relevant Operational Policies and
Procedures
- Overseeing creation of ALT agenda, papers, and proposals.
- Ensuring mechanisms are in place in relation to feedback on
service quality, and views and experiences are acted on
- Ensuring the CAVDAS staff team demonstrate CAVDAS
values
- Overseeing the development and support of the CAVDAS
workforce including paid and unpaid workers.
- Ensuring CAVDAS Team follow best practise and maintain
quality standards
- Develop problem management and service improvement
plans
- Facilitate effective functioning of the Alliance Governance
Structure
- Reviewing reports on activity within AMT & ALT meetings to
identify opportunities for improvement or expansion
- Monitor and report on the progress of the Alliance against
expectations and the health of the relationship
Networking and Communication- Lead on the development and maintenance of collaborative
relationships between internal delivery teams,
organisations, and external partners.
- Strengthen interfaces with allied services within the
substance use system across Cardiff and the Vale
- Act as a key point of contact for the Alliance.
- Oversee and ensure CAVDAS fosters the engagement,
participation and co-production with people using services
and front-line staff.
- Maintain oversight of Alliance communication in line with
the CAVDAS communication strategy.
- Ensure the service is integrated within local and national
plans
- Establish and maintain strategic and operational
relationships with partners, including homelessness,
supported housing, mental health and criminal justice
services to ensure alignment and added value for people
with drugs and alcohol support needs
- Establish priorities based on the overall business plan and
make sure that these priorities are clearly communicated
and carried out by the team
Job description
Job responsibilities
Leadership
- Build and maintain internal and external collaborative
relationships
- Facilitate effective functioning of the Alliance governance,
including coordinating and leading the Alliance
Management Team
- Embed effective project management structures within the
Alliance Management Team, with clear mechanisms to track
progress and manage risks
- Manage change appropriately, create vison, and bring
people along with any changes
- Identify impact of change and opportunities for continuous
improvement.
- Communicate the strategic direction and vision of CAVDAS
internally and externally
- Support and develop services through a trauma informed
lens.
- Research and present different and innovative models for
delivery, where this will have a positive impact for the people
of Cardiff and the Vale.
- Connect with, and learn from other Alliance networks
- Create one culture across the Alliance delivery system
- Foster a culture of innovation and creativity
- Provide line management, supervision, and leadership to
achieve performance outcomes and the delivery of high quality services in line with contractual arrangements and
agreements
- Ensure CAVDAS staff are engaged, motivated, supported
and skilled to deliver high-quality person-centred support
Performance, Finance and Contract Management
- Negotiate and communicate with commissioners and
providers across sectors.
- Work alongside finance leads to maintain budget and
financial oversight of the Alliance financial envelope with
delegated authority for overseeing spend on behalf of the
Alliance Leadership Team
- Liaise with the host banker and the APB accountant as
required
- Work alongside finance leads to scrutinise and prepare
budgets, monitor spend, and provide written quarterly
finance position reports to the ALT
- Provide Performance Management of CAVDAS functions and
delivery areas
- Oversee system measures for monitoring performance and
reporting performance progress and risks to the ALT, and
APB contract Manager both verbally and in writing (performance reports)
- Leading on and/or supporting funding and wider bid
writing.
Direct line management and supervision of the CAVDAS
Service managers
- Establishment and Management of sub-contracts/Service
Level Agreements
- Reporting to the ALT on any associated risks and
recommending any required remedial measures.
- Overseeing implementation plans and supportive system
measures and maintaining an accurate and up to date Risk
Register.
- Develop and manage a Single Point of Access system.
- Monitor and communicate progress made by CAVDAS,
holding all members and subcontractors to account.
- Audit service to ensure that people using CAVDAS services
are receiving high-quality, person-centred support, and
that they feel valued, and respected.
- Develop CAVDAS policies and procedures, and ensure they
are fully implemented to achieve Alliance objectives, and to
maintain safe and effective support
- Develop new strategies to maintain or improve the quality of-service delivery
Service Management- Support the development and co-ordination of subgroups
for enabling service transformation and change.
- Facilitate appropriate governance principles for supporting
CAVDAS decision making.
- Maintain oversight of the Alliance and CAVDAS service
delivery, and shape relevant Operational Policies and
Procedures
- Overseeing creation of ALT agenda, papers, and proposals.
- Ensuring mechanisms are in place in relation to feedback on
service quality, and views and experiences are acted on
- Ensuring the CAVDAS staff team demonstrate CAVDAS
values
- Overseeing the development and support of the CAVDAS
workforce including paid and unpaid workers.
- Ensuring CAVDAS Team follow best practise and maintain
quality standards
- Develop problem management and service improvement
plans
- Facilitate effective functioning of the Alliance Governance
Structure
- Reviewing reports on activity within AMT & ALT meetings to
identify opportunities for improvement or expansion
- Monitor and report on the progress of the Alliance against
expectations and the health of the relationship
Networking and Communication- Lead on the development and maintenance of collaborative
relationships between internal delivery teams,
organisations, and external partners.
- Strengthen interfaces with allied services within the
substance use system across Cardiff and the Vale
- Act as a key point of contact for the Alliance.
- Oversee and ensure CAVDAS fosters the engagement,
participation and co-production with people using services
and front-line staff.
- Maintain oversight of Alliance communication in line with
the CAVDAS communication strategy.
- Ensure the service is integrated within local and national
plans
- Establish and maintain strategic and operational
relationships with partners, including homelessness,
supported housing, mental health and criminal justice
services to ensure alignment and added value for people
with drugs and alcohol support needs
- Establish priorities based on the overall business plan and
make sure that these priorities are clearly communicated
and carried out by the team
Person Specification
Qualifications
Desirable
- Educated to degree or equivalent
- Knowledge of statutory procurement procedures
- Project Management background with experience of any framework (Agile, MSP, PRINCE2)
- Leadership and management qualification
- IT Skills
Abilities
Essential
- An expert communicator with the ability to make solution focused decisions quickly and confidently.
- A proven record of ability to liaise and negotiate and influence across a wide range of organisations.
- A continuous improvement mindset, with focus on improving existing processes to maximise best for people outputs.
- Ability to work on own initiative and without day-today supervision.
- Ability to navigate and inspire confidence and motivation to joint goals across different organisations.
- Ability to prioritise, manage and organise a varied and demanding workload.
- Ability to promote the Alliance and influence a wide range of individuals and external contacts.
- Ability to coordinate and support development of plans and services.
- Ability to ensure processes for quality and equality impact assessment are in place for supporting change.
- Ability to develop and utilise systems for risk management and mitigation.
- Demonstrates the Values and Principles of the Alliance.
Experience
Essential
- An excellent working knowledge of the Substance Use, Mental health, Housing and Care and Support sectors,
- Staff management and leadership experience.
- A strong commercial background covering multiple organisations and the ability to manage a varied workload.
- Experience of networking and liaising with agencies in the voluntary and statutory sector.
- Experience of managing large scale change.
- Experience of planning and monitoring budgets.
- Experience of working on promotional and marketing campaigns/material.
- Experience of developing strategies, policies and procedures.
- Experience of report writing,
- Experience of contract management.
Desirable
- Successful at fundraising / tender writing in the third sector.
Person Specification
Qualifications
Desirable
- Educated to degree or equivalent
- Knowledge of statutory procurement procedures
- Project Management background with experience of any framework (Agile, MSP, PRINCE2)
- Leadership and management qualification
- IT Skills
Abilities
Essential
- An expert communicator with the ability to make solution focused decisions quickly and confidently.
- A proven record of ability to liaise and negotiate and influence across a wide range of organisations.
- A continuous improvement mindset, with focus on improving existing processes to maximise best for people outputs.
- Ability to work on own initiative and without day-today supervision.
- Ability to navigate and inspire confidence and motivation to joint goals across different organisations.
- Ability to prioritise, manage and organise a varied and demanding workload.
- Ability to promote the Alliance and influence a wide range of individuals and external contacts.
- Ability to coordinate and support development of plans and services.
- Ability to ensure processes for quality and equality impact assessment are in place for supporting change.
- Ability to develop and utilise systems for risk management and mitigation.
- Demonstrates the Values and Principles of the Alliance.
Experience
Essential
- An excellent working knowledge of the Substance Use, Mental health, Housing and Care and Support sectors,
- Staff management and leadership experience.
- A strong commercial background covering multiple organisations and the ability to manage a varied workload.
- Experience of networking and liaising with agencies in the voluntary and statutory sector.
- Experience of managing large scale change.
- Experience of planning and monitoring budgets.
- Experience of working on promotional and marketing campaigns/material.
- Experience of developing strategies, policies and procedures.
- Experience of report writing,
- Experience of contract management.
Desirable
- Successful at fundraising / tender writing in the third sector.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
