CAVDAS Adult Services Team Leader

Job description

Job responsibilities

Key Duties and Responsibilities

Enter data onto the case management system PARIS and other associated monitoring tools.

Carry out governance audits and contribute to the review and development of service provider.

To adhere to health and safety, vetting, and security procedures/polices as directed by the partnership and commissioning bodies.

Compile reports on attendance, engagement, and recovery from substance use, and submit accurate and reflective assessments for safeguarding and unmet needs care planning.

Manage, motivate and lead CAVDAS service delivery teams/

Provide operational leadership into high quality service delivery for service users to meet the Cardiff and Vale substance misuse outcome framework.

Implement robust systems for reporting any untoward incidents, complaints, and safeguarding concerns.

Collaboratively develop and implement effective and flexible systems and structures.

Adhere to robust working agreements and care pathways to support service users transitioning between CAVDAS delivery teams and throughout the wider health and social care system.

Continue to deploy performance management at an operational level, ensuring that services collect, collate, and report the required information and data; identify areas of under-performance and planning and implementing actions to improve performance.

Contribute to staff recruitment and human resources within the service.

Implement and demonstrate CAVDAS policies, procedures, and protocols across the service, to ensure that safety and good practice are maintained for staff, other agencies and service users.

Ensure case notes and other statutory records are up to date and kept in accordance with CAVDAS policies and procedures/regional information sharing protocols.

Work with the Service Manager, CAVDAS Alliance Manager and the Alliance Manager to allocate resources and provide an innovative and flexible services across Cardiff and the Vale.

Co-ordinate the delivery of an integrated service in the locality through the provision of assessment, aftercare action planning, engagement, retention, planned discharge and onward referral as appropriate.

Communicate CAVDAS values and vision.

Ensure service user involvement and co-production is at the heart of service delivery.

Ensure appropriate safeguarding and data protection principles are adhered in working practice.

Respond in a timely and appropriate manor to complaints feedback and concerns in line with CAVDAS policies and procedures.

To attend and report to safeguarding reviews, meetings and conferences e.g. Multi-Agency Risk Assessment Conferences (MARACs) and Fatal Drug Poisoning Review Panel.

To work within agreed policies, procedures, and protocols to safeguard children and vulnerable adults.

Promote information regarding substance use and associated lifestyle behaviours that reduces the risk of overdose, reduces the spread of blood borne viruses, promotes healthy living, and minimises the potential risks and impact of drug related crime and disorder on the wider community.

To ensure appropriate crisis intervention is available where necessary and appropriate

To undertake other reasonable duties as requested, but which may not be specified within the job description

Professional Development

Maintain and develop personal expertise and knowledge by reading, networking and further training in order to develop professional competence and to contribute to the development of competence within the team

Contribute to the induction and orientation of new staff, volunteers and students

Ensure professional development by seeking regular supervision and annual appraisals.

Effectively manage own time and prioritise workload, maintaining own administration and accurate personal records regarding travel, diary appointments, TOIL, and expenses incurred.

Service Development

To represent the service and participate in any meetings as requested.

To represent CAVDAS in the wider community.

Support the continued delivery of a high-quality service in line with the service specification and regional delivery plans.

Contribute to the delivery of internal teaching and training programmes

Work collaboratively with colleagues to further develop the service

Contribute and encourage the use of Welsh Language within your own practice and that of your colleagues (internal and external) promoting the Active Offer - more than just words in your day-to-day activities with service users and the wider Cardiff and Vale community. Further information on the Active Offer can be seen at: http://www.wales.nhs.uk/sites3/Documents/415/A%20active%20offer%20information%20pack%20-%20Health%20-%20FINAL1.pdf

The post holder will be expected to work in line with the Social Services and Well Being (Wales Act) 2014, and the Violence Against Women Domestic Abuse and Sexual Violence (Wales) Act 2015 to ensure safeguarding of individuals (adult and children) is at the heart of service delivery. A good understanding of confidentiality and information sharing legislation is required with the confidence to act professionally and seek guidance and support from line management and colleagues where appropriate.

Person Specification

Qualifications

Essential

• GCSE English Literature or Language, grade C or above (or equivalent).
• Level 3 Diploma in Health and Social Care (or equivalent)
• Line management/ supervision qualification

Desirable

• Substance Misuse accredited training.
• Trauma Informed Practice / ACES

Experience

Essential

• Ability to work effectively with people regardless of their ethnic, cultural, social backgrounds, their gender, age, religious belief, disability, and sexual orientation.
• Knowledge of substance use treatment and care pathways including detoxification, withdrawal and management and evidence based therapeutic interventions
• Proven ability to network and build professional relationships
• Experience of completing and supporting risk management and care planning to mitigate risk of harm related to substance use.
• Experience of undertaking therapeutic interventions
• Experience of providing staff supervision
• Experience of supporting the development of staff/volunteers within a social care background.

Desirable

• Knowledge of the Welsh Governments substance misuse delivery plan and Recovery Framework
• Experience of facilitating group work
• Experience of attending and actively engaging with the delivery of safeguarding MARF / MARAC etc.
• Experience of supporting clinical substance use delivery including alcohol detoxification and opiate substitute prescribing.
• Experience of leading a team of staff / volunteers.
• Experience of multiagency working between statutory and third sector providers.
• The ability to communicate in Welsh.
• Knowledge of working within and alongside the criminal justice system

Knowledge and Skills

Essential

• Teamwork Able to build and develop relationships with internal staff, strategic partners, and other external parties/ organisations
• Personal Drive Able to demonstrate being self-directed, resourceful, and creative; Able to manage own time and work autonomously; able to work on own initiative with drive and enthusiasm; able to work at a fast pace
• Communication Possesses good written, verbal and presentation skills. Good IT skills: managing team administration issues, monitoring, and clinical activity data reporting. Good facilitation/negotiation skills and a commitment to working in partnership with other agencies.
• Planning and Organising Able to manage tasks and deadlines; able to resolve conflicting priorities.
• Good IT skills, working knowledge of Microsoft packages and database systems.
• Prepared to undertake enhanced Disclosure and Barring Service (DBS) vetting.
• Flexibility to work at multiple locations and flexible working hours to suit demands of the role.
• Use of own car insured for business use

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kaleidoscope Project

Address

7 St. Andrews Place

Cardiff

CF10 3BE

Employer's website

https://www.kaleidoscopeproject.org.uk/ (Opens in a new tab)