Healthcare Assistant /Care Team Member

Job description

Job responsibilities

Care Team Member

Responsible to: Care Team Leader

Hours of Work: According to individual contract, with a requirement to work some unsocial hours as needed including evenings, weekends and nights

Place of Work: Martin House and in the Community

Overall Purpose of Role:

To create and support a homely and welcoming environment in which families feel safe nurtured and rested. Provide care (physical, emotional, spiritual and social) to the affected child and their family. To work flexibly both within Martin House and the community

Tasks and duties:

1. To contribute positively to the creation and help sustain the welcoming community environment, and to establish good communication.

2. To provide total holistic care to the poorly child, including activities such as play and recreation as well as attending to the child’s physical and emotional needs.

3. To hold each member of the team in positive regard and to foster a culture of respect and consideration between all staff.

4. To work flexibly alongside families respecting the child routine of care.

5. To ensure that care routines and practice are documented accurately and clearly communicated.

6. To participate equally with other care team members in general household activities to facilitate the smooth running and family feel of Martin House.

7. To ensure accurate and contemporaneous record adhering to standards of confidentiality at all times.

8. To work closely with the Care Team Leader on each shift and inform them of any issues that need resolving.

Health & safety:

9. To be aware of the safety needs of the children, siblings, parents and colleagues and adopt a preventative safety approach to all times.

10. To report all accidents incidents and untoward incidents to a Deputy Director of Care and Clinical Services.

11. To be aware of your health and safety responsibilities as an employee and adhere to these.

Personal development:

12. To adopt a positive and reflective approach to personal and professional development.

13. To participate constructively in a yearly annual appraisal.

14. To undertake core competencies for clinical skills and specific training and to remain updated.

15. To work in conjunction with the education co-ordinators to develop your practice and care for the children.

16. To work contracted hours including unsocial hours as required, weekends. evenings and nights.

All Martin House Employees are expected to:

17. Uphold the values of Martin House and behave in a professional manner at all times.

18. Value equality and diversity and comply with relevant equality legislation.

19. Attend 1:1s with line manager, team meetings and annual appraisals.

20. Take part in all relevant mandatory training and any other education and training considered necessary to carry out the role.

21. Take responsibility for one’s own personal development.

22. Cooperate with colleagues, encourage and support positive working relationships (both internally and externally) and foster a culture of respect and consideration at work.

23. Establish and maintain effective communication with relevant individuals and groups, both internally and externally.

24. Take responsibility for one’s own health and safety and the health and safety of others whilst at work, and comply with Health and Safety legislation.

25. Comply with information governance requirements and maintain confidentiality at all times, as required.

26. Work within all Martin House policies and procedures.

27. Communicate a positive image of Martin House and protect its reputation.

This job description reflects the present requirements of the post and will form the basis of performance appraisal. As duties and responsibilities change and develop the job description will be reviewed and necessary changes made with consultation.

Care team members may be required to drive a Martin House pool car. These cars are insured by Martin House and it is a requirement of the insurers that we have checked that any staff who drive the cars have a current driving licence.

Martin House has a multi-professional; multi-skilled team seeking to reach out to each family in a way that most helps them. Because of this team members may be expected to accept a different or unusual task or role.

In order to provide a good standard of care at all times, all care team members will work a variety of shifts, including night duty, weekends and bank holidays

Person Specification

Experience

Essential

• Experience of working in a care setting, preferably with children and young adults

Desirable

• Experience of working in a palliative care setting

Attributes

Essential

• Ability to communicate sensitively with children and parents in line with Martin Houses values and expectations
• Ability to work collaboratively as part of a care team
• Ability to demonstrate respect for children, young people, their families and colleagues

Knowledge and Skills

Essential

• Excellent verbal communication skills
• Excellent organisational skills
• Ability to document clear and concise details of care routines and practice
• Excellent interpersonal skills
• An understanding of care practice within a palliative care service
• Evidenced ability to adopt a proactive approach to reporting and resolving health and safety issues
• Demonstrable commitment to maintaining own professional development

Qualifications

Essential

• Good level of education including GCSEs (grade C or above) including English and Mathematics

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Martin House Children’s Hospice

Address

Grove Road

Clifford

Wetherby

West Yorkshire

LS23 6TX

Employer's website

https://www.martinhouse.org.uk (Opens in a new tab)