Job summary
We are recruiting
Healthcare Assistants to work on the Inpatient Ward at LOROS. The aim of our care is to provide high
quality care to patients, their families and friends addressing physical,
psychological, social and spiritual care needs.
The focus of our care is to enhance the quality of life where possible
and for those dying, to support them and their loved ones.
Applicants must be
educated to NVQ level 2 or equivalent in healthcare and have previous
experience of caring for patients requiring palliative care. You must be committed to the delivery of
consistent high-quality care and be able to demonstrate excellent communication
skills.
Working at LOROS
provides the opportunity to work in a supportive environment where role
development and training is actively encouraged and supported.
LOROS
wants to ensure that the profile of its employees reflects the diverse
communities of Leicester, Leicestershire and Rutland. We are an equal
opportunity employer and welcome applicants from the diverse communities, we
serve.
Main duties of the job
The Healthcare Assistant provides
clinical and non-clinical support to the multi-disciplinary team in promoting
and maintaining a high standard of individualised patient care, taking into
account the physical, emotional, spiritual and social needs of patients and
those close to them.
A Healthcare Assistants duties are
always delegated and supervised by a registered professional. The Healthcare Assistant also has the
responsibility for ensuring that he/she does not carry out any delegated duty
for which he/she does not possess the necessary competence/skills.
About us
LOROS Hospice is a local charity and every year we care for over 2,500 people across Leicester, Leicestershire and Rutland. We deliver free, high-quality, compassionate care and support to terminally ill patients, their family and carers. We deliver care that is special and unique to each individual.
We offer specialised care for those over 18 with complex problems who are suffering from a terminal illness when cure is no longer possible, this includes:
Job description
Job responsibilities
DUTIES AND RESPONSIBILITIES :
1. Carry out specified delegated clinical care and support, consistent with the patient plan of care.
2. Make observations with regard to supporting the patient / users general health and well-being.
3. Recognise and feedback any changes in patient condition and where required take appropriate action to support care and treatment under the direction of a registered professional.
4. Ensure effective communication with staff and patients and to refer questions from patients, relatives and carers to the appropriate personnel and communicate answers.
5. Carry out duties consistent with individual patient / users wishes, maintaining privacy, dignity and recognising cultural diversity and needs.
6. Organise and participation in therapeutic activities with patient and carers.
7. Maintaining confidentiality of patients and those close to them and ensuring information is only used in connection with authorised duties.
8. Maintain effective communication with the Registered Nurse / Health Care professional regarding issues relating to their assigned duties, promptly reporting areas of concern.
9. Acting as an escort for patients attending LOROS / hospital appointments / other visits
10. Maintain accurate patient records ensuring compliance with LOROS policies.
11. Contributing to providing a clean, safe and pleasant environment for patients, visitors and staff adhering to infection control / policies, procedures and best practice.
12. Assist and contribute to the efficient use of stock and resources.
Education and Personal Development:
- Undertake the induction programme and competency training programmes appropriate to role.
- Take responsibility for undertaking own mandatory training and updates as required. Raise any concerns with attending or accessing training.
- In collaboration with line manager take responsibility for fully participating with the appraisal process.
- Demonstrate skills and activities to others in similar roles and make a contribution as a team member to the training and support of learners.
- Keep up-to-date with current clinical and health care practices relevant to the workplace.
- Complete the care certificate
Job description
Job responsibilities
DUTIES AND RESPONSIBILITIES :
1. Carry out specified delegated clinical care and support, consistent with the patient plan of care.
2. Make observations with regard to supporting the patient / users general health and well-being.
3. Recognise and feedback any changes in patient condition and where required take appropriate action to support care and treatment under the direction of a registered professional.
4. Ensure effective communication with staff and patients and to refer questions from patients, relatives and carers to the appropriate personnel and communicate answers.
5. Carry out duties consistent with individual patient / users wishes, maintaining privacy, dignity and recognising cultural diversity and needs.
6. Organise and participation in therapeutic activities with patient and carers.
7. Maintaining confidentiality of patients and those close to them and ensuring information is only used in connection with authorised duties.
8. Maintain effective communication with the Registered Nurse / Health Care professional regarding issues relating to their assigned duties, promptly reporting areas of concern.
9. Acting as an escort for patients attending LOROS / hospital appointments / other visits
10. Maintain accurate patient records ensuring compliance with LOROS policies.
11. Contributing to providing a clean, safe and pleasant environment for patients, visitors and staff adhering to infection control / policies, procedures and best practice.
12. Assist and contribute to the efficient use of stock and resources.
Education and Personal Development:
- Undertake the induction programme and competency training programmes appropriate to role.
- Take responsibility for undertaking own mandatory training and updates as required. Raise any concerns with attending or accessing training.
- In collaboration with line manager take responsibility for fully participating with the appraisal process.
- Demonstrate skills and activities to others in similar roles and make a contribution as a team member to the training and support of learners.
- Keep up-to-date with current clinical and health care practices relevant to the workplace.
- Complete the care certificate
Person Specification
Knowledge
Essential
- Awareness of needs of patients requiring specialist palliative care
Qualifications
Essential
- NVQ 2 in care or equivalent
Desirable
- NVQ 3 in care or equivalent
- The Care Certificate
Experience
Essential
- Previous palliative care experience in Hospice/Hospital/Nursing Home
Skills/Abilities
Essential
- Willing to develop clinical skills and competency relevant to the role
- Excellent communications skills
Motivation and personal attributes
Essential
- Able to contribute towards LOROS values and behaviours
- Able to make informed judgements
- Evidence of team working
- Enthusiastic
- Motivated
- Flexible
- Able to work shifts
Person Specification
Knowledge
Essential
- Awareness of needs of patients requiring specialist palliative care
Qualifications
Essential
- NVQ 2 in care or equivalent
Desirable
- NVQ 3 in care or equivalent
- The Care Certificate
Experience
Essential
- Previous palliative care experience in Hospice/Hospital/Nursing Home
Skills/Abilities
Essential
- Willing to develop clinical skills and competency relevant to the role
- Excellent communications skills
Motivation and personal attributes
Essential
- Able to contribute towards LOROS values and behaviours
- Able to make informed judgements
- Evidence of team working
- Enthusiastic
- Motivated
- Flexible
- Able to work shifts
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
LOROS Hospice
Address
Groby Road
Leicester
LE3 9QE