John Tasker House & Felsted Surgeries

Medical Receptionist

The closing date is 27 March 2026

Job summary

We reserve the right to close the advertisement before the closing date, if we so choose.

We have a vacancy within our medical reception team. We are looking for a candidate who has some experience with administration or reception duties, preferably in a healthcare setting, although we will consider applicants from other backgrounds.

The job entails greeting patients at reception in person, over the phone, supporting GPs in care navigation, booking and cancelling appointments and a range of other administrative duties.

Main duties of the job

We are looking for somebody with a friendly and approachable personality whilst ensuring professionalism at all times. We want our practice to be a welcoming place for patients and our reception team are key in providing our front of house services.

Previous GP practice experience is not essential as training will be given, however, we are looking for a can-do approach and somebody who will fit in to friendly and likeable team.

Patient care is at the heart of what we do and we want to provide the best possible service for them. Being a 'people' person and ability to work in a fast-paced environment is essential. Politeness, care and compassion are essential attributes to be successful within the role.

About us

The practice has a main surgery in the centre of Dunmow and a branch surgery in nearby Felsted. Our core opening hours are 8am to 6.30pm Monday to Fridays. Additionally, the practice is open for extended access appointments on some evenings and some Saturdays.

We are a friendly practice who have a values-based approach to recruitment. Our teams include a range of GPs, nurses, allied healthcare professionals and a full complement of administrative and reception staff.

We have regular social events throughout the year and several other employee benefits.In addition to your salary and other benefits, you will be entitled to join the NHS Pension Scheme. We also offer a minimum of 5 weeks annual leave plus bank holidays. This is pro-rata'd for part time staff.

Details

Date posted

25 February 2026

Pay scheme

Other

Salary

£12.71 an hour

Contract

Permanent

Working pattern

Full-time, Part-time, Compressed hours

Reference number

A5923-26-0000

Job locations

Medical Surgery

56 New Street

Dunmow

Essex

CM6 1BH


Job description

Job responsibilities

Medical Receptionist duties include ability to learn our clinical system, answering telephones, booking appointments via the online rota, being IT literate, treating people with dignity and respect.

Successful candidates will also be provided with further training on clinical correspondence (workflow) and there will be an expectation that some of this work forms part of the role.

Job description

Job responsibilities

Medical Receptionist duties include ability to learn our clinical system, answering telephones, booking appointments via the online rota, being IT literate, treating people with dignity and respect.

Successful candidates will also be provided with further training on clinical correspondence (workflow) and there will be an expectation that some of this work forms part of the role.

Person Specification

Qualifications

Essential

  • A good level of English, written and spoken.

Experience

Essential

  • Experience or working with the public (patient or public facing)
  • Ability to handle a fast-paced environment and keep calm in often challenging circumstances

Desirable

  • Experience within a GP practice or other healthcare setting is preferable.
Person Specification

Qualifications

Essential

  • A good level of English, written and spoken.

Experience

Essential

  • Experience or working with the public (patient or public facing)
  • Ability to handle a fast-paced environment and keep calm in often challenging circumstances

Desirable

  • Experience within a GP practice or other healthcare setting is preferable.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

John Tasker House & Felsted Surgeries

Address

Medical Surgery

56 New Street

Dunmow

Essex

CM6 1BH


Employer's website

https://www.jth.org.uk/ (Opens in a new tab)

Employer details

Employer name

John Tasker House & Felsted Surgeries

Address

Medical Surgery

56 New Street

Dunmow

Essex

CM6 1BH


Employer's website

https://www.jth.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operations Lead / Reception Lead

Vicky Ledgerton

vicky.ledgerton@nhs.net

01371872121

Details

Date posted

25 February 2026

Pay scheme

Other

Salary

£12.71 an hour

Contract

Permanent

Working pattern

Full-time, Part-time, Compressed hours

Reference number

A5923-26-0000

Job locations

Medical Surgery

56 New Street

Dunmow

Essex

CM6 1BH


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