Patient Services Coordinator

Job summary

Join our busy GP practice as a Patient Services Coordinatorwhere youll be the first point of contact for patients and help keep our practice running smoothly. You'll combine friendly front desk duties with administrative back-office work.

We are a forward-thinking practice that has implemented systems to help manage patient flow effectively, so our mornings are generally calm, without long queues on the phone or at the front desk.

Were looking for someone approachable, organised, and confident in a busy environment, who enjoys both patient-facing work and behind-the-scenes support.

Main duties of the job

About us

Warden Lodge Medical Practice is a well-established NHS GP training and research practice, with approximately 9,500 registered patients. Our clinical team consists of 2 GP Partners, 2 Nurse Practitioners, 2 Nurses and 1 HCA. We form part of Broxbourne Alliance PCN.

We take pride in creating a welcoming and well-organised environment, where everyones contributions matter. We also support our staff with ongoing training and opportunities to upskill, and we understand the importance of family commitments, offering flexibility wherever we can.