Medical receptionist

Job summary

We are looking to recruit a medical receptionist to join our team at Caritas surgery working across our sites in Coedpoeth and Cefn Mawr.

A medical receptionist is the first point of contact for the GP practice and play an important part at the surgery, putting patients care as a priority.

Main duties of the job

In this job the focus is dealing with patients. This will include tasks such as:

• Welcoming patients, visitors, and third-party contacts in person or on the telephone
• Signposting enquiries to the most appropriate place (full training will be provided)
• Maintaining accurate patient records
• Supporting team with processing of surgery administration tasks which includes data entry, scanning, prescriptions, letters, messages, emails, and recalls
• Follow surgery policies and procedures

Person Specification:

• Strong interpersonal and communication skills, both in person and on the telephone
• Team player with a flexible approach to be able to offer additional cover when needed and be able to work on your own if required
• Experience in working in a fast pace, high demand environment
• Be able to manage workload and be able to prioritise
• Experience working on computers, data entry and secretarial is advantageous but not essential

The salary will be dependent on your previous experience and skills.

About us

We have a friendly and supportive team of clinical and administrative staff; all new and existing team members are fully supported to develop within their role.

Benefits:

• Company events
• NHS pension
• Free on-site parking
• Uniform
• Complementary tea & coffee