Dispenser

Job description

Job responsibilities

To actively contribute within the dispensing team in assisting in the preparation of all aspects of dispensing including stock control, ordering, re-stocking of the dispensary in line with the objectives of the dispensary work plan.

1. Issuing stock items and prepared prescriptions.

2. Handing out prescriptions, collection of prescription charges, checking patient exemption statements and prescription exemptions are completed correctly.

3. Processing and dispensing repeat prescription requests received in the surgery in line with Stowhealth policies.

4. Collecting private charges for 'private' medications, vaccines and other medications.

5. Issuing and dispensing dosette boxes.

6. Sorting, stamping and endorsing prescriptions in preparation to send to PPD on a monthly basis by the required date to ensure timely reimbursement.

7. Remove items from the collection drawers which have not been collected on a monthly basis and audit on clinical systems.

8. Check stock against invoices for accurate delivery and claim for missing/damaged items on credit note.

9. Operation of efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage and ordering appropriate quantities of goods via the wholesalers preferred method.

10. Ensuring that drugs are received and stored in an appropriate manner in accordance with the manufacturers instructions and any MHRA recalls are actioned.

11. Ensuring that refrigerated items are stored at the appropriate temperature and maintaining the temperature control record.

12. Cleaning work surfaces and shelving on a regular basis and ensuring that all dispensary equipment is kept clean and kept in good working order.

13. Date checking to be performed as per Standard Operating procedure.

14. Maintaining full and accurate records of all dispensing transactions including the electronic Controlled Drug register.

15. Accepting orders for repeats and dealing with queries from patients and support staff.

16. Dealing with AskmyGP queries and action appropriately.

17. Ensure audits are completed timely and any DSQS patient reviews are performed.

18. Handling and safe destruction of patient returned medicines.

19. Stocking shelves, refrigerators and other storage areas using the rotation method.

20. Removing 'out of date' stock from the shelves, refrigerators and other storage areas.

21. To action tasks, notifications and emails.

22. Using the computer to maintain accurate and up to date records and issue prescriptions.

23. Liaise with the GP's or in patient records if concerned about the appropriateness of medication requests.

24. Dealing with queries from patients regarding prescriptions.

25. To handle controlled drugs and maintain accurate register for legal and stock control purposes in line with current legislation and safe storage as required.

26. Assist in stock checks where required.

27. To provide cover for members of the team during absence.

28. To perform safe disposal of pharmaceutical waste ensuring compliance including controlled drugs where appropriate.

29. To attend and contribute to team meetings.

30. To act upon any new information relating to stock or procedures.

31. To keep professionally up to date with current dispensing rules.

32. To work with the Dispensary manager and other members of the team to comply with Standard Operating Procedures following any legislative changes or other relevant procedures as notified.

Person Specification

Qualifications

Essential

• Although ideally we would be looking for a trained dispenser, we would consider someone new to the role who would be willing to undertake the necessary training and support.

Desirable

• Level 2 or Level 3 dispenser

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Stowhealth

Address

Violet Hill House

Violet Hill Road

Stowmarket

Suffolk

IP14 1NL

Employer's website

https://www.stowhealth.co.uk (Opens in a new tab)