Medical Secretary

Stowhealth

Information:

This job is now closed

Job summary

Stowhealth is an established GP Practice in Stowmarket, Suffolk.

We pride ourselves on offering an excellent, efficient and friendly service to all patients.

We currently have a vacancy for a part time secretary for approximately 24 hours per week. The shifts will be a Monday, Wednesday and Friday working 8.30am to 5pm.

This role will require a full range of IT and secretarial skills along with excellent communication skills. Whilst needing to be a team player is very important, an ability to work on one's own initiative is fundamental to the post.

Secretarial experience is desirable but not essential for the right candidate.

Main duties of the job

To provide secretarial and administrative support to the GP's, Practice Manager and Clinical Team to ensure the administrative burden for clinicians and team members is minimised. This will require a full range of IT and secretarial skills.

Excellent communication skills are required.

The successful applicant will be self-motivating and willing to accept new tasks and challenges. Accuracy and attention to detail are essential qualities.

About us

Stowhealth is an inclusive, friendly, flexible, forward thinking, multi-disciplinary Primary care team, based in Stowmarket, Suffolk. We currently care for over 23,000 patients.

We have a reputation for award winning innovation and novel working practices, developed to fit around our individual clinicians.

We are part of the Stowmarket locality of East Suffolk PCN.

We use the AskmyGP online consultation service allowing us to manage our own workload, with control over face to face appointment lengths and timings.

Our team of doctors, advanced nurse practitioners, practice nurses and physician associates deal with daily clinical enquiries.

Our skilled care navigators, receptionists and admin staff deal with non-clinical issues on our behalf.

Date posted

11 February 2025

Pay scheme

Other

Salary

£24,441 to £26,886 a year

Contract

Permanent

Working pattern

Part-time

Reference number

A5854-25-0000

Job locations

Violet Hill House

Violet Hill Road

Stowmarket

Suffolk

IP14 1NL


Job description

Job responsibilities

The main secretarial support duties are:

Ensure the accurate and timely typing of clinical referrals and letters for GP's and clinical staff as requested using digital dictation and DXS. Logging appropriate details on the clinical computer system and through e-Referrals.

Actioning referrals on SystmOne via tasks, ensuring forms have been completed correctly and sending them either by email or via e-Referrals.

Dealing with phone calls from the secretaries telephone call list; AskmyGP patient enquiries, chasing referrals, giving test results, emailing information etc.

Ensure the accurate and timely typing of non-clinical documents for GP's, other than clinicians, Practice manager and practice staff.

Liaising as necessary with external agencies and hospital secretaries for queries regarding arrangement for the clinical care of patients or relevant administrative matters.

Registering antenatal patients on system and liasing with midwives.

Covering for colleagues during absence, especially holiday covers.

Any other duties considered relevant to the post.

Job description

Job responsibilities

The main secretarial support duties are:

Ensure the accurate and timely typing of clinical referrals and letters for GP's and clinical staff as requested using digital dictation and DXS. Logging appropriate details on the clinical computer system and through e-Referrals.

Actioning referrals on SystmOne via tasks, ensuring forms have been completed correctly and sending them either by email or via e-Referrals.

Dealing with phone calls from the secretaries telephone call list; AskmyGP patient enquiries, chasing referrals, giving test results, emailing information etc.

Ensure the accurate and timely typing of non-clinical documents for GP's, other than clinicians, Practice manager and practice staff.

Liaising as necessary with external agencies and hospital secretaries for queries regarding arrangement for the clinical care of patients or relevant administrative matters.

Registering antenatal patients on system and liasing with midwives.

Covering for colleagues during absence, especially holiday covers.

Any other duties considered relevant to the post.

Person Specification

Experience

Desirable

  • Previous medical secretarial experience an advantage but not essential for the right candidate.
Person Specification

Experience

Desirable

  • Previous medical secretarial experience an advantage but not essential for the right candidate.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Stowhealth

Address

Violet Hill House

Violet Hill Road

Stowmarket

Suffolk

IP14 1NL


Employer's website

https://www.stowhealth.co.uk (Opens in a new tab)

Employer details

Employer name

Stowhealth

Address

Violet Hill House

Violet Hill Road

Stowmarket

Suffolk

IP14 1NL


Employer's website

https://www.stowhealth.co.uk (Opens in a new tab)

For questions about the job, contact:

HR Manager

Angela Saunders

angela.saunders3@nhs.net

01449512204

Date posted

11 February 2025

Pay scheme

Other

Salary

£24,441 to £26,886 a year

Contract

Permanent

Working pattern

Part-time

Reference number

A5854-25-0000

Job locations

Violet Hill House

Violet Hill Road

Stowmarket

Suffolk

IP14 1NL


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