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Howard House Surgery

Healthcare Assistant (Community home visits)

The closing date is 31 July 2025

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Job summary

Howard House Surgery and Haven health in Felixstowe have multi-disciplinary teams who are serious about healthcare and achieving the best for all their patients but who like to work in a supportive and fun atmosphere. We are seeking to recruit an enthusiastic and flexible Healthcare assistant to work in the community, alongside our current paramedic team, treating both Haven Health and Howard House patients. You will be expected to attend housebound patients and care homes, but also occasionally work in practice holding clinics.

Suitable candidates must be able to work flexibly, autonomously and proactively in the community.

Full time or part time opportunities will be considered; however, flexibility is crucial to accommodate training, holidays and occasional sickness.

Within easy access of Ipswich, (20 minutes). We have established teams with a strong focus on customer service and communication. We would love to hear from candidates with GP surgery experience.

Main duties of the job

The main duties will be treating both housebound and care home patients across 2 surgeries. You will carry out health checks, management of long term conditions, vaccinations, Blood tests, ECG's etc.Working closely with GP's and debriefing following visits.

About us

Suffolk Primary Care (SPC) is a forward-thinking partnership of GP surgeries across Suffolk. Our collaborative approach enables doctors and staff to share resources, ensuring the continued delivery of high-quality healthcare.

We are committed to equal employment opportunities and encourage applications from all qualified individuals.

Benefits of Working with SPC

NHS Pension Scheme:

  • Defined benefits scheme
  • Life insurance
  • Family benefits, including adult dependents & children's pensions
  • Ill health benefits
  • 23.7% employer contribution

Electric Car Salary Sacrifice Scheme:

  • Low monthly payments, no deposit, no credit check
  • Fully comprehensive insurance, servicing, tyres & breakdown cover
  • Up to £2,000 annual SPC contribution (subject to conditions)

Flexible Working Arrangements:

GP remote working options to accommodate personal commitments

Additional Benefits:

  • Eye care vouchers
  • Health service discounts, including a complimentary Blue Light Card for new starters
  • Minimum 33 days annual leave (inclusive of bank holidays) for full-time employees, with enhancements for long service
  • Enhanced maternity & paternity terms
  • High street discounts via our online portal
  • Salary sacrifice schemes for technology, homewares (Currys, John Lewis, Decathlon), cycling, and gym memberships

At SPC, we invest in our staffs professional growth and well-being, fostering a positive work environment that benefits both our team and the communities we serve.

Details

Date posted

04 July 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A5843-25-0000

Job locations

Howard House Surgery

31 Orwell Road

Felixstowe

Suffolk

IP11 7DD


Job description

Job responsibilities

As a Healthcare Assistant (HCA) you will play a vital role in supporting the delivery of high-quality patient care within the practice. Within this role you will be working closely with the community paramedic team and working under the supervision of a registered healthcare professional. You will assist with both clinical and administrative duties to support the needs of patients and the wider healthcare team. You will work collaboratively with paramedics, GPs, nurses, and other healthcare professionals, ensuring that all tasks are carried out in accordance with practice policies, procedures, and national guidelines. The role requires a caring and proactive approach, maintaining professionalism, confidentiality, and patient safety at all times.

Key Responsibilities

You will work under the guidance and supervision of a registered healthcare professional and be accountable to the clinical team for their delegated tasks. You will follow standard operating procedures (SOPs) while using initiative and sound judgment when providing care. You will also support other members of the primary healthcare team and contribute to the coordination and efficiency of practice activities.

In addition to direct patient care, you will assist in maintaining a safe, clean, and well-equipped clinical environment, ensuring adherence to infection control, safeguarding, and health and safety policies. The role also involves participation in clinical audits, stock management, and quality improvement initiatives to enhance service delivery.

Job description

Job responsibilities

As a Healthcare Assistant (HCA) you will play a vital role in supporting the delivery of high-quality patient care within the practice. Within this role you will be working closely with the community paramedic team and working under the supervision of a registered healthcare professional. You will assist with both clinical and administrative duties to support the needs of patients and the wider healthcare team. You will work collaboratively with paramedics, GPs, nurses, and other healthcare professionals, ensuring that all tasks are carried out in accordance with practice policies, procedures, and national guidelines. The role requires a caring and proactive approach, maintaining professionalism, confidentiality, and patient safety at all times.

Key Responsibilities

You will work under the guidance and supervision of a registered healthcare professional and be accountable to the clinical team for their delegated tasks. You will follow standard operating procedures (SOPs) while using initiative and sound judgment when providing care. You will also support other members of the primary healthcare team and contribute to the coordination and efficiency of practice activities.

In addition to direct patient care, you will assist in maintaining a safe, clean, and well-equipped clinical environment, ensuring adherence to infection control, safeguarding, and health and safety policies. The role also involves participation in clinical audits, stock management, and quality improvement initiatives to enhance service delivery.

Person Specification

Qualifications

Essential

  • Completion or willingness to work towards the primary health care assistant certification

Desirable

  • Phlebotomy
  • SystmOne trained
  • Experience in Primary care and community
Person Specification

Qualifications

Essential

  • Completion or willingness to work towards the primary health care assistant certification

Desirable

  • Phlebotomy
  • SystmOne trained
  • Experience in Primary care and community

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Howard House Surgery

Address

Howard House Surgery

31 Orwell Road

Felixstowe

Suffolk

IP11 7DD


Employer's website

https://suffolkprimarycare.uk/howard-house-surgery/ (Opens in a new tab)

Employer details

Employer name

Howard House Surgery

Address

Howard House Surgery

31 Orwell Road

Felixstowe

Suffolk

IP11 7DD


Employer's website

https://suffolkprimarycare.uk/howard-house-surgery/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Manager

Emma Whiting

howardhouse.surgery@nhs.net

Details

Date posted

04 July 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A5843-25-0000

Job locations

Howard House Surgery

31 Orwell Road

Felixstowe

Suffolk

IP11 7DD


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