Receptionist

Halbutt Street Surgery

Information:

This job is now closed

Job summary

We are looking to recruit a part time receptionist to undertake general reception duties associated with a GP Surgery

Main duties of the job

The main duties are answering the telephone, booking appointments or signposting patients to the appropriate Healthcare Professionals Other administrative duties are included in the role such as arranging transport, booking interpreters, processing incoming/outgoing mail and liaising with the relevant teams both inside and outside of the practice

About us

Halbutt Street Surgery has a registered population of approximately 6000 patients and is situated off the Heathway. We are a friendly and supportive practice team working together with our Primary Care Network to ensure a high level of patient care. Our practice clinical team comprises of 2 GP Partners 1 Salaried GP 2 Associated GP's and 1 Practice Nurse

Date posted

09 August 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A5835-24-0000

Job locations

Halbutt Street Surgery

2 Halbutt Street

Dagenham

Essex

RM9 5AS


Job description

Job responsibilities

  1. Requests for appointments and marking in patients arrival for appointments.
  2. Requests for certificates and repeat prescriptions.
  3. Applications to register with the Practice.
  4. The control of confidential material ie: hospital letters, referrals.
  5. Dealing with additional enquiries if necessary.
  6. Supporting the clinical teams ie: Doctors and Practice Nurses/HCA.
  7. Using the computer for reception activities a) Patient registrations/changes.

b) Prescriptions

c) Data Input

  1. Delivery of Quality and Outcomes Framework (QOF) & Enhanced Services.
  2. Filing correspondence and documentation.

Job description

Job responsibilities

  1. Requests for appointments and marking in patients arrival for appointments.
  2. Requests for certificates and repeat prescriptions.
  3. Applications to register with the Practice.
  4. The control of confidential material ie: hospital letters, referrals.
  5. Dealing with additional enquiries if necessary.
  6. Supporting the clinical teams ie: Doctors and Practice Nurses/HCA.
  7. Using the computer for reception activities a) Patient registrations/changes.

b) Prescriptions

c) Data Input

  1. Delivery of Quality and Outcomes Framework (QOF) & Enhanced Services.
  2. Filing correspondence and documentation.

Person Specification

Qualifications

Essential

  • Good level of education to GCSE standard or equivalent

Experience

Essential

  • Computer literate with excellent keyboard skills
  • Self-starter, able to work on own initiative, following set procedures and protocols
  • Use of clinical system software eg. EMIS

Desirable

  • GP Practice experience
  • Reception/Customer Care experience
Person Specification

Qualifications

Essential

  • Good level of education to GCSE standard or equivalent

Experience

Essential

  • Computer literate with excellent keyboard skills
  • Self-starter, able to work on own initiative, following set procedures and protocols
  • Use of clinical system software eg. EMIS

Desirable

  • GP Practice experience
  • Reception/Customer Care experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Halbutt Street Surgery

Address

Halbutt Street Surgery

2 Halbutt Street

Dagenham

Essex

RM9 5AS


Employer's website

https://www.halbuttstreetsurgery.co.uk (Opens in a new tab)

Employer details

Employer name

Halbutt Street Surgery

Address

Halbutt Street Surgery

2 Halbutt Street

Dagenham

Essex

RM9 5AS


Employer's website

https://www.halbuttstreetsurgery.co.uk (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Jo Cumber

joanne.cumber@nhs.net

Date posted

09 August 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A5835-24-0000

Job locations

Halbutt Street Surgery

2 Halbutt Street

Dagenham

Essex

RM9 5AS


Supporting documents

Privacy notice

Halbutt Street Surgery's privacy notice (opens in a new tab)