Receptionist
Cotterills Lane Surgery
This job is now closed
Job summary
You will be the first point of contact for patients. Your role will be to ensure that enquiries from patients are efficiently and courteously handled to the mutual satisfaction of the partners and patients.
We are a close knit team and will provide training to you if you choose to apply.
This role is ideal for an apprentice.
We would prefer applicants who can speak Urdu due to our patient demographic.
Main duties of the job
Greet patients and visitors to the practice.
Book in, amend and cancel patient appointment in line with practice appointments procedures ensuing optimum efficiency of the appointment system.
Answering incoming telephone calls, ensuring calls are documented and redirected accordingly.
Request prescriptions.
Regularly check tasks in Emis and action appropriately.
Check emails on a daily basis and process accordingly.
Undertake administration tasks as allocated.
About us
Our team consists of 3 GP's, a Physician Associate, a Practice Manager, a Practice Nurse, a Secretary and 2 other Receptionists.
We are a friendly but professional team of hardworking & dedicated people.
Date posted
24 May 2024
Pay scheme
Other
Salary
£6.40 an hour This role is intended for Under 18s
Contract
Apprenticeship
Duration
1 years
Working pattern
Part-time
Reference number
A5810-24-0001
Job locations
75-77 Cotterills Lane
Alum Rock
Birmingham
West Midlands
B8 3RZ
Employer details
Employer name
Cotterills Lane Surgery
Address
75-77 Cotterills Lane
Alum Rock
Birmingham
West Midlands
B8 3RZ
Employer's website
https://www.cotterillslanesurgery.nhs.uk/ (Opens in a new tab)
For questions about the job, contact:
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