Job summary
As part of the wider team in general
practice, General Practice Assistants (GPA) provide a support role, carrying
out administrative tasks, combined in some areas with basic clinical duties.
GPAs are trained to undertake
routine administration and basic clinical duties. They can help to free up GPs
time and contribute to the smooth running of appointments, improving patients
experience in the surgery.
Main duties of the job
1.
Assisting the urgent care GP
during their sessions.
2.
Arranging patient appointments,
referrals, tests and follow up consultations.
3.
Completing simple clinical
observations/investigations as directed, e.g. dipstick urine, taking blood
pressure, ECG and phlebotomy.
4.
Completing basic (non-opinion)
forms.
5.
Completing core elements of
specific forms for GP approval and signature, e.g. insurance, mortgage, and
benefits agency forms etc.
6.
Explaining treatment procedures to
patients
7.
Assisting GPs to liaise with
outside agencies, e.g. contacting an on-call doctor for advice, arranging
patient admission.
8.
Sorting, prioritising and
signposting clinical communications and letters (including medication changes
where appropriate) for GP and other members of staff.
9.
Extracting information from
clinical letters for coding purposes and to add to patient notes.
10.
Supporting with QOF reviews such
as Long Term Condition review.
11. Supporting surgery Patient Services in managing patient
demand, prioritisation of patient with urgent needs
12. Supporting the surgery and/or PCN database searches,
audits and quality improvement projects.
13. Participate in an annual individual performance review.
14. Track and record evidence of experience against the
national competency framework.
15. Inform the lead Clinical Manager of any concerns
regarding the role and request professional development as required.
16. Awareness of own professional boundaries.
About us
Mid Norfolk PCN are recruiting for a PCN GP Assistant.
The post holder will be supporting Elmham Surgery, part of Mid Norfolk PCN.
Job description
Job responsibilities
The following list of duties should not be regarded as
definitive as they may be reviewed from time to time to take account of
changing circumstances. Also, tasks and duties may be redistributed amongst the
practice team as necessary, and cooperation should not be unreasonably
withheld.Training
will be provided in relevant areas.
1.
Assisting the urgent care GP
during their sessions.
2.
Arranging patient appointments,
referrals, tests and follow up consultations.
3.
Completing simple clinical
observations/investigations as directed, e.g. dipstick urine, taking blood
pressure, ECG and phlebotomy.
4.
Completing basic (non-opinion)
forms.
5.
Completing core elements of
specific forms for GP approval and signature, e.g. insurance, mortgage, and
benefits agency forms etc.
6.
Explaining treatment procedures to
patients
7.
Assisting GPs to liaise with
outside agencies, e.g. contacting an on-call doctor for advice, arranging
patient admission.
8.
Sorting, prioritising and
signposting clinical communications and letters (including medication changes
where appropriate) for GP and other members of staff.
9.
Extracting information from
clinical letters for coding purposes and to add to patient notes.
10.
Supporting with QOF reviews such
as Long Term Condition review.
11. Supporting surgery Patient Services in managing patient
demand, prioritisation of patient with urgent needs
12. Supporting the surgery and/or PCN database searches,
audits and quality improvement projects.
13. Participate in an annual individual performance review.
14. Track and record evidence of experience against the
national competency framework.
15. Inform the lead Clinical Manager of any concerns
regarding the role and request professional development as required.
16.
Awareness of own professional
boundaries.
Job description
Job responsibilities
The following list of duties should not be regarded as
definitive as they may be reviewed from time to time to take account of
changing circumstances. Also, tasks and duties may be redistributed amongst the
practice team as necessary, and cooperation should not be unreasonably
withheld.Training
will be provided in relevant areas.
1.
Assisting the urgent care GP
during their sessions.
2.
Arranging patient appointments,
referrals, tests and follow up consultations.
3.
Completing simple clinical
observations/investigations as directed, e.g. dipstick urine, taking blood
pressure, ECG and phlebotomy.
4.
Completing basic (non-opinion)
forms.
5.
Completing core elements of
specific forms for GP approval and signature, e.g. insurance, mortgage, and
benefits agency forms etc.
6.
Explaining treatment procedures to
patients
7.
Assisting GPs to liaise with
outside agencies, e.g. contacting an on-call doctor for advice, arranging
patient admission.
8.
Sorting, prioritising and
signposting clinical communications and letters (including medication changes
where appropriate) for GP and other members of staff.
9.
Extracting information from
clinical letters for coding purposes and to add to patient notes.
10.
Supporting with QOF reviews such
as Long Term Condition review.
11. Supporting surgery Patient Services in managing patient
demand, prioritisation of patient with urgent needs
12. Supporting the surgery and/or PCN database searches,
audits and quality improvement projects.
13. Participate in an annual individual performance review.
14. Track and record evidence of experience against the
national competency framework.
15. Inform the lead Clinical Manager of any concerns
regarding the role and request professional development as required.
16.
Awareness of own professional
boundaries.
Person Specification
Qualifications
Essential
- Equivalent experience in admin/customer service environment.
Experience
Essential
- Computer literate
- Experience of using Word or Excel
- Confident using the telephone
- Experience of offering high quality customer care
- Attention to detail
- Able to work on own initiative
- Good standard of verbal and written English
- Experience of reception/general practice work
Desirable
- Experience of clinical systems
- Experience of working as a personal assistant
- Experience of medical record summarising
Person Specification
Qualifications
Essential
- Equivalent experience in admin/customer service environment.
Experience
Essential
- Computer literate
- Experience of using Word or Excel
- Confident using the telephone
- Experience of offering high quality customer care
- Attention to detail
- Able to work on own initiative
- Good standard of verbal and written English
- Experience of reception/general practice work
Desirable
- Experience of clinical systems
- Experience of working as a personal assistant
- Experience of medical record summarising
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
