Bath Road Surgery

Pharmacy Technician

The closing date is 31 July 2025

Job summary

Pharmacy technicians play an important role, complementing clinical pharmacists, community pharmacists and other members of the PCN multi-disciplinary team. Pharmacy technicians are different to clinical pharmacists as they are not able to prescribe or make clinical decisions, instead working under supervision to ensure effective and efficient use of medicines. Pharmacy technicians core role responsibilities will cover clinical, and technical and administrative categories.

The purpose of the role is to lead improvements to maximise safe, cost effective best practice in prescribing to improve the quality of patient care. The post holder will help patients to get the best from their medicines by switching medications to agreed and approved protocols, improving repeat prescribing processes in General Practice, including promotion of repeat dispensing and online ordering, minimising clinical risk and aiming to reduce wasted medicine.

In addition, the post holder will be responsible for encouraging the development of better understanding of the principles of medicines optimisation throughout the practice teams and promoting good practice in line with therapeutic developments. This will involve assisting the PCN in achieving national requirements, NICE implementation and utilisation of medicines optimisation initatives.

Main duties of the job

Medication Reviews - assisting with structured medication reviews, reconciling medicines post-discharge and ensuring accurate records.

Repeat Prescriptions - processing and authorising repeat prescription requests in line with practice protocols and clinical guidelines.

Medication Safety - identifying and resolving medication-related issues, ensuring compliance with national and local prescribing policies and contributing to audits.

Patient Education - providing advice on medication use, side effects and adherence to treatment plans

Supporting our GPs and Clinical Pharmacists - working with the clinical team to improve prescribing quality and manage high-risk medicines.

Stock Management - ensuring efficient ordering, storage and disposal of medicines within the practice

Data and Reporting - assisting with prescribing audits, data collection and reporting for quality improvement initiatives

Coding clinical correspondence- ensuring accuracy of clinical records by recording and coding relevant clinical information.

About us

Bath Road Surgery is a CQC-rated 'Good' teaching practice serving over 14,000 patients in a modern, purpose-built environment. As part of the Hounslow PCN, our practice values accuracy, attention to details, and professionalism in supporting the delivery of a daily high-quality patient care. We are proud of our diverse, supportive and collaborative team culture.

The clinical team is supported by a skilled and well organised administration team

We use SystmOne for our Clinical system, and also utilise various digital platforms such as Accurx to support our processes.

The Practice fosters a strong ethos of mutual support and teamwork meeting regularly to discuss clinical cases.

Details

Date posted

04 June 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

A5789-25-0003

Job locations

Bath Road Surgery

134 Bath Road

Hounslow

TW3 3ET


Job description

Job responsibilities

Working with GPs and clinical pharmacists to implement changes to prescriptions to records in response to written requests on prescribers instructions.

Supporting timely repeat prescribing by:

  • Liaising with community and hospital pharmacies regarding patients and their medications
  • Managing the requests for urgent repeat prescriptions received by reception
  • Managing the alignment prescription requests from patients and care homes

Reconciling medicines following discharge from hospitals, intermediate care.

After clinical review conducted by the GPs or Clinical Pharmacists ensuring patients receive up to date repeat slips and are booked for further blood tests, dose titration or medication counselling appointments.

Familiarising yourself with practice routines and working methods for prescribing and some practice systems e.g. Near Patient Testing. Understand QOF and practice systems for ensuring safe prescribing.

Working to improve medication optimisation by working with GPs and Clinical Pharmacists to optimise prescribing, for example communicating approved medication changes to patients and updating medications list.

Being available to staff, GPs and clinical pharmacists to provide support on medicines management and liaise with community pharmacies to improve practice prescribing systems, patient care and costs.

Tracking EPS prescriptions and directing to relevant pharmacy.

Ensuring old non-dispensed prescriptions are not dispensed by the relevant pharmacy.

Communicating changes to regular medications for vulnerable patients (with consent) to community pharmacy to achieve continuity of care.

Focus on medicine availability and changing to alternative medicines when there are supply problems.

Communicate with the local community pharmacies to understand the supply problem and find out which alternatives are locally available for the prescribers to consider.

Supporting the clinical pharmacists to promote further integration of general practice with the wider healthcare teams, including community and hospital pharmacy, to help improve patient outcomes, ensure better access to healthcare and help manage general practice workload.

Proactively managing the practice response to drug recalls, including conducting patient searches and researching alternatives.

Working with the practice manager, GPs and clinical pharmacists to ensure the practice is compliant with CQC standards where medicines are involved, including inviting patients to medication reviews and taking action for those who fail to attend.

Promoting safer prescribing by conducting the searches for audits as directed by GPs and clinical pharmacists.

Supporting the Clinical Pharmacist in Structure Medication Reviews (SMR) i.e. organising necessary monitoring tests prior to SMR.

Ensuring accuracy of clinical records by recording and coding relevant clinical information.

Undertaking the Primary Care Education Pathway for Clinical Pharmacy.

Job description

Job responsibilities

Working with GPs and clinical pharmacists to implement changes to prescriptions to records in response to written requests on prescribers instructions.

Supporting timely repeat prescribing by:

  • Liaising with community and hospital pharmacies regarding patients and their medications
  • Managing the requests for urgent repeat prescriptions received by reception
  • Managing the alignment prescription requests from patients and care homes

Reconciling medicines following discharge from hospitals, intermediate care.

After clinical review conducted by the GPs or Clinical Pharmacists ensuring patients receive up to date repeat slips and are booked for further blood tests, dose titration or medication counselling appointments.

Familiarising yourself with practice routines and working methods for prescribing and some practice systems e.g. Near Patient Testing. Understand QOF and practice systems for ensuring safe prescribing.

Working to improve medication optimisation by working with GPs and Clinical Pharmacists to optimise prescribing, for example communicating approved medication changes to patients and updating medications list.

Being available to staff, GPs and clinical pharmacists to provide support on medicines management and liaise with community pharmacies to improve practice prescribing systems, patient care and costs.

Tracking EPS prescriptions and directing to relevant pharmacy.

Ensuring old non-dispensed prescriptions are not dispensed by the relevant pharmacy.

Communicating changes to regular medications for vulnerable patients (with consent) to community pharmacy to achieve continuity of care.

Focus on medicine availability and changing to alternative medicines when there are supply problems.

Communicate with the local community pharmacies to understand the supply problem and find out which alternatives are locally available for the prescribers to consider.

Supporting the clinical pharmacists to promote further integration of general practice with the wider healthcare teams, including community and hospital pharmacy, to help improve patient outcomes, ensure better access to healthcare and help manage general practice workload.

Proactively managing the practice response to drug recalls, including conducting patient searches and researching alternatives.

Working with the practice manager, GPs and clinical pharmacists to ensure the practice is compliant with CQC standards where medicines are involved, including inviting patients to medication reviews and taking action for those who fail to attend.

Promoting safer prescribing by conducting the searches for audits as directed by GPs and clinical pharmacists.

Supporting the Clinical Pharmacist in Structure Medication Reviews (SMR) i.e. organising necessary monitoring tests prior to SMR.

Ensuring accuracy of clinical records by recording and coding relevant clinical information.

Undertaking the Primary Care Education Pathway for Clinical Pharmacy.

Person Specification

Experience

Essential

  • Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy.

Desirable

  • Experience of working as a qualified, registered pharmacy technician in primary care - GP practice.

Qualifications

Essential

  • The post holder will need to have a Professional registration with GPhC. BTEC/NVQ level 3 or equivalent in pharmaceutical sciences and evidence of continued professional development (CPD).

Desirable

  • CPPE - Centre for Pharmacy Postgraduate Education - completed Primary care pharmacy education pathway
Person Specification

Experience

Essential

  • Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy.

Desirable

  • Experience of working as a qualified, registered pharmacy technician in primary care - GP practice.

Qualifications

Essential

  • The post holder will need to have a Professional registration with GPhC. BTEC/NVQ level 3 or equivalent in pharmaceutical sciences and evidence of continued professional development (CPD).

Desirable

  • CPPE - Centre for Pharmacy Postgraduate Education - completed Primary care pharmacy education pathway

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bath Road Surgery

Address

Bath Road Surgery

134 Bath Road

Hounslow

TW3 3ET


Employer's website

https://www.bathroadsurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Bath Road Surgery

Address

Bath Road Surgery

134 Bath Road

Hounslow

TW3 3ET


Employer's website

https://www.bathroadsurgery.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Raka Mayor

raka.mayor@nhs.net

02088143811

Details

Date posted

04 June 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

A5789-25-0003

Job locations

Bath Road Surgery

134 Bath Road

Hounslow

TW3 3ET


Privacy notice

Bath Road Surgery's privacy notice (opens in a new tab)