Job summary
ob title: Senior Receptionist/Administrator
Practice Objectives: To provide accessible, prompt and professional health care for patients attending our Surgeries.
Job Holders Objectives: To efficiently manage the every-day running of Surgery sessions within the reception area in the absence of the Reception Lead
To undertake dedicated administrative duties as requested by the Operations Manager/Partners
Accountable to: Operations Manager
Responsible to: Reception Manager
Responsible for: Self and all members of the reception team
Hours per week: 25 - 37.5 hours
Hourly Rate: £12.51
Working Pattern: MON - FRI (Core hours 7.45 to 18:30)
Working Conditions: Reception based
Non Smoking environment
Essential Skills / Qualifications:
- Knowledge and experience of working with clinical systems, preferably SystmOne and/or Accurx.
- 2 + years of reception experience in general practice
- Keen and positive outlook to personal development and continuous learning.
Desirable skills / Qualifications:
- Experience in team leadership / management
- Experience or knowledge of general practice management
Job summary
To assist the Reception Lead in the smooth running of the Reception team, to provide a comprehensive reception and administrative service to patients, visitors, health care professionals and colleagues at the practice and associated organizations and to maintain high professional standards.
Main duties of the job
Core Principles include but not exclusive to
To deputize as Lead for the Reception team in the absence of the Reception Lead and ensure the reception team demonstrates the highest level of customer care
To ensure confidentiality of information (written/oral or electronic) is preserved at all times whether at or away from work
To follow practice procedures to ensure that Caldicott Guardian and Security requirements are met at all times
To follow procedures to ensure compliance with the Data Protection Act 1998
To follow all practice protocols concerned with the maintenance of ethical practice
To support and participate in initiatives to ensure a safe and healthy environment for all practice users. This includes following procedures to ensure the control of potential hazards to health and safety.
To respect, support, contribute to and take personal responsibility for implementing commitment to Diversity and Equality of Opportunity
To contribute to a culture of continuous improvement
To perform duties to standards required by the practice in accordance with quality assurance
To demonstrate commitment to Continuing Professional Development
To demonstrate computer literacy
About us
We are a small but busy rural Practice operating in Wiltshire, with a proactive involvement in a successful Primary Care Network. We actively participate in shared initiatives such as a Leg Club, Older Persons Team, Physician Associate Programme, First-Contact Physio Team and an effective Covid Vaccination Program.
We are a dynamic team who communicate well and adapt to change responsively.
Our PCN comprises 4 GP Practices, delivering patient centred care to circa 30,000 residents. By working together in a Network, each Practice is able to offer a wider range of services, giving patients faster and more efficient access to the right care and support.
The Devizes PCN is a progressive organisation with a positive and pro-active team culture. We strive to ensure that our colleagues feel well supported both operationally and developmentally. We look forward to hearing from candidates who will thrive within this environment.
The NHS pension scheme is available at the Practice with an opt out option if required.
Job description
Job responsibilities
Job Description
Job title: Senior Receptionist
Practice Objectives: To provide accessible, prompt and professional health care for patients attending our Surgeries.
Job Holders Objectives: To efficiently manage the every-day running of Surgery sessions within the reception area in the absence of the Reception Lead
To undertake dedicated administrative duties as requested by the Operations Manager or Partners
Accountable to: Operations Manager
Responsible to: Reception Manager
Responsible for: Self and all members of the reception team
Hours per week: 25 - 37.5 hours
Hourly Rate: £12.51
Working Conditions: Reception based
Non Smoking environment
Essential Skills / Qualifications:
Knowledge and experience of working with clinical systems, preferably SystmOne and/or Accurx.
2 + years of reception experience in general practice
Keen and positive outlook to personal development and continuous learning.
Desirable skills / Qualifications:
Experience in team leadership / management
Experience or knowledge of general practice management
Job summary
To assist the Reception Lead in the smooth running of the Reception team, to provide a comprehensive reception and administrative service to patients, visitors, health care professionals and colleagues at the practice and associated organizations and to maintain high professional standards.
Core Principles
To deputize as Lead for the Reception team in the absence of the Reception Lead and ensure the reception team demonstrates the highest level of customer care
To ensure confidentiality of information (written/oral or electronic) is preserved at all times whether at or away from work
To follow practice procedures to ensure that Caldicott Guardian and Security requirements are met at all times
To follow procedures to ensure compliance with the Data Protection Act 1998
To follow all practice protocols concerned with the maintenance of ethical practice
To support and participate in initiatives to ensure a safe and healthy environment for all practice users. This includes following procedures to ensure the control of potential hazards to health and safety.
To respect, support, contribute to and take personal responsibility for implementing commitment to Diversity and Equality of Opportunity
To contribute to a culture of continuous improvement
To perform duties to standards required by the practice in accordance with quality assurance
To demonstrate commitment to Continuing Professional Development
To demonstrate computer literacy
Job Types: Full-time, Part-time
Pay:£12.51 per hour
Expected hours: 25 to 37.5 per week
Benefits:
- Company pension
- Employee discount
- Free flu jabs
- Free parking
- On-site parking
- Sick pay
- Store discount
Schedule:
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Job Types: Full-time, Part-time
Pay: £12.51 per hour
Expected hours: 25 to 37.5 per week
Benefits:
- Company pension
- Employee discount
- Free flu jabs
- On-site parking
Schedule:
Work authorisation:
- United Kingdom (preferred)
Job description
Job responsibilities
Job Description
Job title: Senior Receptionist
Practice Objectives: To provide accessible, prompt and professional health care for patients attending our Surgeries.
Job Holders Objectives: To efficiently manage the every-day running of Surgery sessions within the reception area in the absence of the Reception Lead
To undertake dedicated administrative duties as requested by the Operations Manager or Partners
Accountable to: Operations Manager
Responsible to: Reception Manager
Responsible for: Self and all members of the reception team
Hours per week: 25 - 37.5 hours
Hourly Rate: £12.51
Working Conditions: Reception based
Non Smoking environment
Essential Skills / Qualifications:
Knowledge and experience of working with clinical systems, preferably SystmOne and/or Accurx.
2 + years of reception experience in general practice
Keen and positive outlook to personal development and continuous learning.
Desirable skills / Qualifications:
Experience in team leadership / management
Experience or knowledge of general practice management
Job summary
To assist the Reception Lead in the smooth running of the Reception team, to provide a comprehensive reception and administrative service to patients, visitors, health care professionals and colleagues at the practice and associated organizations and to maintain high professional standards.
Core Principles
To deputize as Lead for the Reception team in the absence of the Reception Lead and ensure the reception team demonstrates the highest level of customer care
To ensure confidentiality of information (written/oral or electronic) is preserved at all times whether at or away from work
To follow practice procedures to ensure that Caldicott Guardian and Security requirements are met at all times
To follow procedures to ensure compliance with the Data Protection Act 1998
To follow all practice protocols concerned with the maintenance of ethical practice
To support and participate in initiatives to ensure a safe and healthy environment for all practice users. This includes following procedures to ensure the control of potential hazards to health and safety.
To respect, support, contribute to and take personal responsibility for implementing commitment to Diversity and Equality of Opportunity
To contribute to a culture of continuous improvement
To perform duties to standards required by the practice in accordance with quality assurance
To demonstrate commitment to Continuing Professional Development
To demonstrate computer literacy
Job Types: Full-time, Part-time
Pay:£12.51 per hour
Expected hours: 25 to 37.5 per week
Benefits:
- Company pension
- Employee discount
- Free flu jabs
- Free parking
- On-site parking
- Sick pay
- Store discount
Schedule:
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Job Types: Full-time, Part-time
Pay: £12.51 per hour
Expected hours: 25 to 37.5 per week
Benefits:
- Company pension
- Employee discount
- Free flu jabs
- On-site parking
Schedule:
Work authorisation:
- United Kingdom (preferred)
Person Specification
Experience
Essential
- GP Practice Reception / operations Experience - 2+ years
Desirable
- Team Management/Leadership experience
Person Specification
Experience
Essential
- GP Practice Reception / operations Experience - 2+ years
Desirable
- Team Management/Leadership experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
