Care Navigator/Receptionist

The Nayar Practice

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for the right candidate to join our small team, providing admin support. The practice is in an exciting period of change and needs a reliable, hardworking flexible person to join us. Duties will include, but not limited to ensuring information on patients clinical records are accurate, care records management, scanning, telephone queries, email management, filing and post.

The role is 20 hours per week, 5 days a week. Hours will range from 8am to 6pm

Main duties of the job

Post holder will be responsible for the care navigation of patients contacting the surgery. Answering and making calls. Liaising with the staff and external services. Booking of appointments with an appropriate clinician. Scanning information on the clinical records. Opening and handling of the post.Monitoring and maintaining the Practices email inboxes.Handling of prescription requests. Filing and retrieving of Lloyd George records when appropriate

About us

The Nayar Practice is a single handed GP Practice of almost 6,000 patients serving the Edlington area of Doncaster.

Our clinical system is Emis Web

We currently have 5 Care Navigators (Receptionists), 1 Secretary, and 1 Administrator, 1 Health Care Assistant, 2 Nurses and a Nurse Associate. We have 1 GP and 3 regular Locum GP's, and 2 Regular ANP's. In addition to this we are part of the South PCN with further clinical and administrative support including Social Prescribers, Pharmacists and Technicians, Paramedics, Care Coordinators, MSK

We offer the NHS Pension.

Date posted

02 February 2024

Pay scheme

Other

Salary

£10.50 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A5757-24-0000

Job locations

The Martinwells Centre

Thompson Avenue

Edlington

Doncaster

South Yorkshire

DN12 1JD


Job description

Job responsibilities

An exciting opportunity has arisen for the right candidate to join our small team, providing admin support. The practice is in an exciting period of change and needs a reliable, hardworking flexible person to join us. Duties will include, but not limited to ensuring information on patients clinical records are accurate, care records management, scanning, telephone queries, email management, filing and post.

The role is 20 hours per week, 5 days a week. Hours will range from 8am to 6pm

The successful applicant will need to be able to work well within the small team, but be able to use their own initiative. They will need to adhere to various protocols and standard operating procedures.

Job description

Job responsibilities

An exciting opportunity has arisen for the right candidate to join our small team, providing admin support. The practice is in an exciting period of change and needs a reliable, hardworking flexible person to join us. Duties will include, but not limited to ensuring information on patients clinical records are accurate, care records management, scanning, telephone queries, email management, filing and post.

The role is 20 hours per week, 5 days a week. Hours will range from 8am to 6pm

The successful applicant will need to be able to work well within the small team, but be able to use their own initiative. They will need to adhere to various protocols and standard operating procedures.

Person Specification

Experience

Desirable

  • Previous experience working in General Practice is desirable but not essential
Person Specification

Experience

Desirable

  • Previous experience working in General Practice is desirable but not essential

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Nayar Practice

Address

The Martinwells Centre

Thompson Avenue

Edlington

Doncaster

South Yorkshire

DN12 1JD


Employer's website

https://www.thenayarpractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

The Nayar Practice

Address

The Martinwells Centre

Thompson Avenue

Edlington

Doncaster

South Yorkshire

DN12 1JD


Employer's website

https://www.thenayarpractice.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Rochelle Walsh

rochelle.walsh@nhs.net

01709915793

Date posted

02 February 2024

Pay scheme

Other

Salary

£10.50 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A5757-24-0000

Job locations

The Martinwells Centre

Thompson Avenue

Edlington

Doncaster

South Yorkshire

DN12 1JD


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