Job summary
Join our friendly GP practice as a Healthcare Assistant, combining clinical healthcare support with administrative duties. You'll work alongside our experienced clinical team, supporting patient care through health checks,wound care, phlebotomy &chronic disease monitoring. We're looking for someone passionate about patient care who wants to make a real difference in our community.
Main duties of the job
Clinical duties include phlebotomy, vital signs monitoring, NHS health checks, chronic disease reviews, wound care, and chaperoning. You'll maintain clinical areas, manage stock, and support within our clinical team. All tasks undertaken with full training and supervision. Computer literacy required for patient record systems and email correspondence.
About us
Our established GP practice serves 7000 registered patients with a commitment to high-quality, patient-centred care. Our supportive team includes experienced GPs, practice nurses, and administrative staff who work collaboratively in a positive environment. We invest in our staff through comprehensive training, annual appraisals, and professional development opportunities.
We pride ourselves on excellent patient satisfaction scores and a strong team culture.
Job description
Job responsibilities
- Working under the supervision of a Registered Nurse and strictly in accordance with specific practice HCA guidelines and protocols, the post holder will support the practice clinical team in the provision and delivery of quality health and care services.
Clinical Responsibilities
- Phlebotomy servicesincluding near patient testing for INR, blood glucose, and cholesterol monitoring
- Vital signs monitoring- measuring and recording blood pressure, pulse, temperature, and weight, reporting abnormal readings using practice protocols
- NHS Health Checksand long-term condition monitoring appointments
- Wound careincluding dressing changes and basic wound assessment
- Chronic disease support- supporting diabetes, COPD, and hypertension clinics
- Vaccination administrationfollowing appropriate training and competency assessment
- ECGsand other basic diagnostic procedures as trained
- Chaperoningservices when requested by clinicians
- Clinical area management- preparing, maintaining and restocking treatment rooms to national cleanliness standards
Communication and Team Working
- Professional communication with patients, families, and healthcare colleagues
- Liaise effectively between clinical and administrative teams
- Report significant patient issues immediately to appropriate clinician
- Participate actively in team meetings and practice development
Professional Development
- Participate in annual individual performance review
- Complete mandatory training modules annually
- Take responsibility for own professional development
Health and Safety
- Comply with all practice health and safety policies
- Maintain infection control standards at all times
- Report incidents and near misses appropriately
- Ensure safe handling and disposal of clinical waste
Key Requirements
- No clinical task undertaken without full training and competency assessment
- Strict adherence to practice protocols and clinical governance frameworks
- Maintain patient confidentiality and data protection compliance
- Flexible approach to varying workloads and practice needs
Job description
Job responsibilities
- Working under the supervision of a Registered Nurse and strictly in accordance with specific practice HCA guidelines and protocols, the post holder will support the practice clinical team in the provision and delivery of quality health and care services.
Clinical Responsibilities
- Phlebotomy servicesincluding near patient testing for INR, blood glucose, and cholesterol monitoring
- Vital signs monitoring- measuring and recording blood pressure, pulse, temperature, and weight, reporting abnormal readings using practice protocols
- NHS Health Checksand long-term condition monitoring appointments
- Wound careincluding dressing changes and basic wound assessment
- Chronic disease support- supporting diabetes, COPD, and hypertension clinics
- Vaccination administrationfollowing appropriate training and competency assessment
- ECGsand other basic diagnostic procedures as trained
- Chaperoningservices when requested by clinicians
- Clinical area management- preparing, maintaining and restocking treatment rooms to national cleanliness standards
Communication and Team Working
- Professional communication with patients, families, and healthcare colleagues
- Liaise effectively between clinical and administrative teams
- Report significant patient issues immediately to appropriate clinician
- Participate actively in team meetings and practice development
Professional Development
- Participate in annual individual performance review
- Complete mandatory training modules annually
- Take responsibility for own professional development
Health and Safety
- Comply with all practice health and safety policies
- Maintain infection control standards at all times
- Report incidents and near misses appropriately
- Ensure safe handling and disposal of clinical waste
Key Requirements
- No clinical task undertaken without full training and competency assessment
- Strict adherence to practice protocols and clinical governance frameworks
- Maintain patient confidentiality and data protection compliance
- Flexible approach to varying workloads and practice needs
Person Specification
Experience
Essential
- Experience working within a healthcare/clinical team environment Demonstrated ability to follow protocols and procedures accurately Experience in patient-facing roles
Desirable
- Previous experience in primary care setting
- Experience using clinical computer systems (SystemOne preferred) Administrative experience in healthcare environment
Qualifications
Essential
- Basic literacy and numeracy skills Willingness to undertake training and assessment
Desirable
- NVQ Level 2 or 3 in Health & Social Care or equivalent First Aid qualification, Phlebotomy certification, Compression bandaging
Person Specification
Experience
Essential
- Experience working within a healthcare/clinical team environment Demonstrated ability to follow protocols and procedures accurately Experience in patient-facing roles
Desirable
- Previous experience in primary care setting
- Experience using clinical computer systems (SystemOne preferred) Administrative experience in healthcare environment
Qualifications
Essential
- Basic literacy and numeracy skills Willingness to undertake training and assessment
Desirable
- NVQ Level 2 or 3 in Health & Social Care or equivalent First Aid qualification, Phlebotomy certification, Compression bandaging
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
