Claremont Medical Centre

Care Coordinator

The closing date is 06 June 2025

Job summary

An exciting opportunity has arisen for a highly motivated and enthusiastic individual to join our practice team.

Main duties of the job

  • Act as the key contact for patients, supporting them to access appropriate services in a timely manner.
  • Participate in regular MDT meetings and contribute to care planning and reviews.
  • Coordinate care for patients on long-term condition registers (e.g., diabetes, asthma, hypertension), ensuring timely reviews
  • Assist with recall processes and identify patients requiring appointments to meet QOF targets
  • Tracking performance against QOF targets and supporting improvement initiatives
  • Maintain up-to-date patient records using clinical systems on EMIS
  • Complete administrative tasks assigned by the GPs
  • Complete day to day scanning to support with document management
  • Process new patient registrations and book them in with the nurse for an initial assessment
  • Support with immunisation schedules for children
  • Lead on QOF projects and quality improvement projects
  • Liaise with multi-disciplinary teams for patient-centred care
  • Support reception staff with incoming calls and patient queries
  • Complete referrals requested by the GPs
  • Book clinics for the nurse, mental health practitioner and clinical pharmacist
  • Support with PCN targets by booking patients in and ensuring they have full reviews completed

About us

  • Access to the NHS Pension Scheme
  • Training and professional development opportunities
  • Supportive and collaborative team culture
  • NHS staff benefits and discounts

Details

Date posted

27 May 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A5720-25-0000

Job locations

Claremont Medical Centre

27 Claremont Road

London

E175RJ


Job description

Job responsibilities

Claremont Medical Centre is looking to recruit a care coordinator who will play a vital role in ensuring patients receive coordinated, proactive, and person-centred care, particularly those with long-term conditions. Working as part of our GP practice team, you will act as a central point of contact for patients and professionals, helping to navigate services and improve patient outcomes.

Job description

Job responsibilities

Claremont Medical Centre is looking to recruit a care coordinator who will play a vital role in ensuring patients receive coordinated, proactive, and person-centred care, particularly those with long-term conditions. Working as part of our GP practice team, you will act as a central point of contact for patients and professionals, helping to navigate services and improve patient outcomes.

Person Specification

Qualifications

Essential

  • EMIS trained
  • Relevant degree or equivalent level of training and experience
  • Good interpersonal skills especially in communication with patients and carers.
  • Good time management and prioritisations skills, ability to work to strict deadlines
  • Ability to work on own initiative without direct supervision, understanding where clinical input is needed
  • IT skills and experience in the use of Microsoft Excel.
  • Comfortable working in busy environment and able to maintain high level of attention to detail when under pressure.
  • Experience working within primary care.

Desirable

  • Proven ability to recognise and manage risk
Person Specification

Qualifications

Essential

  • EMIS trained
  • Relevant degree or equivalent level of training and experience
  • Good interpersonal skills especially in communication with patients and carers.
  • Good time management and prioritisations skills, ability to work to strict deadlines
  • Ability to work on own initiative without direct supervision, understanding where clinical input is needed
  • IT skills and experience in the use of Microsoft Excel.
  • Comfortable working in busy environment and able to maintain high level of attention to detail when under pressure.
  • Experience working within primary care.

Desirable

  • Proven ability to recognise and manage risk

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Claremont Medical Centre

Address

Claremont Medical Centre

27 Claremont Road

London

E175RJ


Employer's website

https://www.claremontmedical.co.uk/ (Opens in a new tab)

Employer details

Employer name

Claremont Medical Centre

Address

Claremont Medical Centre

27 Claremont Road

London

E175RJ


Employer's website

https://www.claremontmedical.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Tuhinur Raza

tuhinur.raza@nhs.net

02085271888

Details

Date posted

27 May 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A5720-25-0000

Job locations

Claremont Medical Centre

27 Claremont Road

London

E175RJ


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