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Elgin Clinic

Receptionist

The closing date is 08 September 2025

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Job summary

We are seeking a professional and courteous Part-Time Receptionist to join our General Practice team. The successful candidate will possess demonstrable experience with the SystemOne clinical system and be adept at managing patient interactions alongside a variety of administrative responsibilities.

Main duties of the job

We are seeking a professional and courteous Part-Time Receptionist to join our General Practice team. The successful candidate will possess demonstrable experience with the SystemOne clinical system and be adept at managing patient interactions alongside a variety of administrative responsibilities.

About us

Were a friendly, three-doctor practice in the heart of W9, London, proud to serve our local community with expert care and genuine compassion. Backed by a highly skilled clinical team and an efficient, welcoming admin staff, we combine professional excellence with a personal touchmaking every patient feel supported, listened to, and valued.

Details

Date posted

13 August 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A5685-25-0000

Job locations

The Elgin Clinic

40 Elgin Avenue

London

W9 3QT


Job description

Job responsibilities

Professionally welcome and greet patients upon arrival

Efficiently manage patient appointments and maintain accurate records using SystemOne

Respond promptly and effectively to administrative queries from patients and staff

Ensure compliance with confidentiality and data protection policies

Contribute to the seamless operation of the reception and administrative functions within the practice

Job description

Job responsibilities

Professionally welcome and greet patients upon arrival

Efficiently manage patient appointments and maintain accurate records using SystemOne

Respond promptly and effectively to administrative queries from patients and staff

Ensure compliance with confidentiality and data protection policies

Contribute to the seamless operation of the reception and administrative functions within the practice

Person Specification

Qualifications

Essential

  • Experience working in a reception, customer service, or administrative role.
  • Good standard of education (GCSE English and Maths or equivalent).
  • Confident using IT systems (e.g. Microsoft Office, email, and appointment systems).
  • Experience handling confidential or sensitive information.
  • System one Clinic system

Desirable

  • Previous experience in a GP surgery, NHS, or healthcare setting.
  • First Aid or basic health and safety training.
  • Additional language skills relevant to the local community.
Person Specification

Qualifications

Essential

  • Experience working in a reception, customer service, or administrative role.
  • Good standard of education (GCSE English and Maths or equivalent).
  • Confident using IT systems (e.g. Microsoft Office, email, and appointment systems).
  • Experience handling confidential or sensitive information.
  • System one Clinic system

Desirable

  • Previous experience in a GP surgery, NHS, or healthcare setting.
  • First Aid or basic health and safety training.
  • Additional language skills relevant to the local community.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Elgin Clinic

Address

The Elgin Clinic

40 Elgin Avenue

London

W9 3QT


Employer's website

https://www.elginclinic.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Elgin Clinic

Address

The Elgin Clinic

40 Elgin Avenue

London

W9 3QT


Employer's website

https://www.elginclinic.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Debbie McCarthy

debbiemccarthy@nhs.net

Details

Date posted

13 August 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A5685-25-0000

Job locations

The Elgin Clinic

40 Elgin Avenue

London

W9 3QT


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