Glebefields Surgery

Medical Receptionist

Information:

This job is now closed

Job summary

Medical receptionist required for busy, friendly general practice in Tipton. The role involves all day to day activities of running a general administration team. A good telephone manner and keyboard skills are required.

Main duties of the job

The role will involve all day to day running of busy general practice, answering telephone, booking appointments, dealing with enquiries and all general administration duties. The practice uses SystmOne computer system, so knowledge of this would be ideal.

About us

We are located in a modern attractive building which hosts other services within the building. We are a friendly, small team and are welcoming another member to help with our busy workload.

Details

Date posted

14 September 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A5682-23-0000

Job locations

St Marks Road

Tipton

West Midlands

DY4 0SN


Job description

Job responsibilities

Making appointments, taking requests for prescriptions, checking results from hospital have arrived and advising patients if follow up appointment is required, home visit requests, deal with general enquiries and complaints, contacting other providers, register new patients, greet and direct patients and visitors, making appointments, handing and booking out prescriptions, ensure outstanding queries are explained and hand over to next shift as necessary, respond to needs of doctors and nurses during surgery, e.g. chaperone, pulling out LLoyd George records when requested by doctors, dealing with requests and queries for prescriptions as per practice protocol, inputting and extracting information on SystmOne, observe health and safety guidelines at all times, general housekeeping (e.g keeping reception and waiting areas tidy), make refreshments for doctors and other team members, participate in washing up, adhoc duties by Practice Manager/GPs

Job description

Job responsibilities

Making appointments, taking requests for prescriptions, checking results from hospital have arrived and advising patients if follow up appointment is required, home visit requests, deal with general enquiries and complaints, contacting other providers, register new patients, greet and direct patients and visitors, making appointments, handing and booking out prescriptions, ensure outstanding queries are explained and hand over to next shift as necessary, respond to needs of doctors and nurses during surgery, e.g. chaperone, pulling out LLoyd George records when requested by doctors, dealing with requests and queries for prescriptions as per practice protocol, inputting and extracting information on SystmOne, observe health and safety guidelines at all times, general housekeeping (e.g keeping reception and waiting areas tidy), make refreshments for doctors and other team members, participate in washing up, adhoc duties by Practice Manager/GPs

Person Specification

Qualifications

Essential

  • Any health care qualification would be good, but not essential

Desirable

  • Any health care qualification would be good but not essential

Experience

Essential

  • Experience would be good, but not essential as training could be given

Desirable

  • Experience of working in primary care
Person Specification

Qualifications

Essential

  • Any health care qualification would be good, but not essential

Desirable

  • Any health care qualification would be good but not essential

Experience

Essential

  • Experience would be good, but not essential as training could be given

Desirable

  • Experience of working in primary care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Glebefields Surgery

Address

St Marks Road

Tipton

West Midlands

DY4 0SN


Employer's website

https://www.mysurgerywebsite.co.uk/index.aspx?pr=M88612 (Opens in a new tab)

Employer details

Employer name

Glebefields Surgery

Address

St Marks Road

Tipton

West Midlands

DY4 0SN


Employer's website

https://www.mysurgerywebsite.co.uk/index.aspx?pr=M88612 (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manageer

Sue Rowley

sue.rowley@nhs.net

01215308040

Details

Date posted

14 September 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A5682-23-0000

Job locations

St Marks Road

Tipton

West Midlands

DY4 0SN


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