Job summary
In this role the right candidate will bring a
strategic and hands-on approach to managing the daily operations of a GP surgery.
With a strong focus on efficiency, compliance, and long-term value, to oversee
all aspects of estates and facilities management including maintenance, health
and safety, procurement, and space planningwhile ensuring smooth operational
performance across departments.
This role bridges strategic planning with
practical execution, enabling the organisation to function effectively, safely,
and sustainably. To thrive in dynamic environments were optimising systems,
enhancing service delivery, and leading cross-functional teams are key to
long-term success.
Main duties of the job
Supporting the Practice Manager in the day-to-day operations
of the practice, ensuring staff achieve their primary responsibilities.
Providing leadership and guidance to all staff
ensuring that they adhere to policy and procedure at all times.
Implementing systems to ensure compliance with
CQC regulations and standards
About us
Our GP surgery is a thriving and forward-thinking practice
serving a diverse population of over 16,500 patients. We are proud to deliver
high-quality, patient-centred care with a strong focus on accessibility,
innovation, and continuous improvement.
The success of our surgery is rooted in the dedication and
professionalism of our multidisciplinary teams. Our clinicians GPs, nurses,
healthcare assistants, and allied health professionals work closely with
experienced administrative and management staff to ensure seamless service
delivery. Together, we foster a collaborative environment where staff are
supported, empowered, and encouraged to develop.
As a practice, we remain committed to providing
compassionate, responsive, and efficient healthcare for every patient, every
day.
Job description
Job responsibilities
The Operations/Estate Manager is responsible for:
Supporting the Practice Manager in the
day-to-day operations of the practice, ensuring staff achieve their primary
responsibilities.
Providing leadership and guidance to all staff
ensuring that they adhere to policy and procedure at all times.
Implementing systems to ensure compliance with
CQC regulations and standards.
Evaluating, organising and overseeing the
staff induction programme.
Maintain full building maintenance, premises and
all equipment.
Accountable for Health & Safety of the
building and staff, ensuring risk assessments are carried out.
Building, premises and equipment
contracts/leases/development.
Ordering stock
Assisting with the management of the clinical
system, ensuring IT security and IG compliance at all times and responding to
and resolving all local IT issues.
Actively encouraging and promoting the use of
patient online services.
Reviewing and updating clinical templates
ensuring they relate to current practice.
Marketing the practice appropriately to ensure
patient population is stable or increasing.
Managing contracts for and highlighting issues
with services i.e., cleaning, gardening, window cleaning etc.
Ensuring the staff implement the practice wide
approach to the management of all patient services matters.
Job description
Job responsibilities
The Operations/Estate Manager is responsible for:
Supporting the Practice Manager in the
day-to-day operations of the practice, ensuring staff achieve their primary
responsibilities.
Providing leadership and guidance to all staff
ensuring that they adhere to policy and procedure at all times.
Implementing systems to ensure compliance with
CQC regulations and standards.
Evaluating, organising and overseeing the
staff induction programme.
Maintain full building maintenance, premises and
all equipment.
Accountable for Health & Safety of the
building and staff, ensuring risk assessments are carried out.
Building, premises and equipment
contracts/leases/development.
Ordering stock
Assisting with the management of the clinical
system, ensuring IT security and IG compliance at all times and responding to
and resolving all local IT issues.
Actively encouraging and promoting the use of
patient online services.
Reviewing and updating clinical templates
ensuring they relate to current practice.
Marketing the practice appropriately to ensure
patient population is stable or increasing.
Managing contracts for and highlighting issues
with services i.e., cleaning, gardening, window cleaning etc.
Ensuring the staff implement the practice wide
approach to the management of all patient services matters.
Person Specification
Experience
Essential
- Working with the general public
- Working in a healthcare setting
- Relevant Health & Safety experience
Qualifications
Essential
- Leadership or Management Qualification
- Good education of literacy and numeracy skills
Person Specification
Experience
Essential
- Working with the general public
- Working in a healthcare setting
- Relevant Health & Safety experience
Qualifications
Essential
- Leadership or Management Qualification
- Good education of literacy and numeracy skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.