Healthcare Assistant

Job description

Job responsibilities

Responsible to:

Clinical practice reporting to the Lead HCA and accountable to the Lead Nurse.

Non-Clinical reporting to the Operations Manager and accountable to Practice Manager.

Summary:

This post will compliment the role of the clinical support team and will provide general healthcare for patients within the competencies of the post holder.

Core Tasks and Functions:

The post holder is required to:

1. Practice Development and Clinical Governance

Participate in staff and primary healthcare team meetings.

Provide information for significant event analysis meeting where appropriate.

Contribute to service reviews of current services.

Be aware of practice polices on risk management and Health & Safety.

Be committed to continuing professional development in terms of education and training including preparation of a personal development plan for review at annual appraisal.

Play an active role in the clinical governance agenda and participate in the induction and clinical supervision of Health Care Assistants.

2. Partnership Issues

Working within the close relationships of the practice team, providing support and liaison with other practice staff.

Contribute to the development and effectiveness of multi-professional work teams.

3. Patient & Community Services

To provide screening and monitoring services for the patient population.

To provide Treatment Room services.

To assist in the development of the role of HCA at Norton Medical Centre

work in compliance with practice protocols for both manual and computer systems

work in compliance with practice protocols, with GP input and direction where appropriate, for screening and monitoring services, specifically:

annual and interim monitoring reviews for long term conditions and elderly care, usually in the practice but in the patients home where necessary

BP monitoring clinic with the support of the patients usual GP

Prepare patients for ambulatory BP monitoring

CVD risk assessment

lung health checks for smokers

influenza and pneumococcal immunisations under patient specific directives

B12 injections under patient specific directives

phlebotomy services as necessary (supplementary to Phlebotomy Clinic)

second and subsequent dressings

perform ECG testing

perform spirometry testing

administration of quality assurance procedures, eg refrigerator monitoring

nursing supplies stock control

new patient checks

provide Brief Interventions for alcohol

general health promotion support including weight reduction monitoring, smoking cessation monitoring and support, etc.

assist with contraceptive implant clinics

understand and apply the principles of Infection Control

perform Coaguchek and input into INR star for Warfarin patients

any other reasonable duties requested by the GPs or Practice Manager.

4. Finance

Process paperwork and data as required to maximise practice income.

5. Human Resources

Attend, participate in and contribute to staff meetings.

Maintain accurate records in line with the practice policy and NMC guidelines.

Support the appraisal process including the identification of own training needs.

Take responsibility for own time keeping sickness and other absences in accordance with Practice policy.

6. Premises and Equipment

Maintain an adequate stocks support system for the treatment room.

Monitor equipment and report operating problems.

Promote, monitor and maintain health & safety and security in the workplace.

Contribute as requested to the operational elements of equipment and premises upgrades or moves.

7. Information Governance and IT Management

Comply with all Information Governance policies.

Comply with all IT usage policies.

Comply with standardised data entry protocols.

Comply with all systems for data security and protection.

Report problems with the servicing and maintenance of hardware

Update Information Governance skills annually by following IG training plan.

Person Specification

Experience

Essential

• Experience of working within a healthcare team
• Ability to work autonomously and as part of a team.
• Full driving licence is required as the role will involve carrying out home visits.

Desirable

• Previous HCA experience, particularly in a general practice setting
• Knowledge of SystemOne

Qualifications

Essential

• GCSE grade A to C in English and Maths
• NVQ Level 3

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Norton Medical Centre

Address

Billingham Road

Norton

Durham

TS20 2UZ

Employer's website

http://nortonmedicalcentre.nhs.uk/ (Opens in a new tab)