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New North Health Centre

Receptionist

The closing date is 27 June 2025

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Job summary

New North Health Centre are looking for a receptionist / administrator to join their growing team. We are looking for someone who is quick to learn, capable of working under their own initiative but who will also flourish as part of a team.

Main duties of the job

Main duties of the job

  • Greet patients and visitors as they enter the surgery
  • Be welcoming, friendly and helpful to patients and visitors
  • Book in, amend and cancel patient appointments both in person and over the phone in accordance with the practices appointment procedures
  • Signpost patients to the correct services and ensure all patients and visitors are redirected accordingly
  • Ensure the practice is running smoothly and efficiently and helping the practice manage its extensive patient load
  • Be a bridge between patients and the members of the healthcare team to optimise care
  • Undertaking administrative tasks
  • Maintaining the front reception area, ensuring it remains clean and tidy and free of any obstruction and mess
  • Liaising with healthcare professionals when necessary
  • Helping new patients get settled into the practice by walking them through the process of officially joining the GP
  • Using computers to arrange and amend appointments, helping GPs and nurses stay on top of their workload, and patients notes.
  • Registering new patients
  • Processing referrals to secondary care
  • Issuing medications requested by the patient and the pharmacy

About us

New North Health Centre is a small GP surgery in Islington. We have approx. 1400 registered patients but our mission is to grow this. New ownership and management have made big changes to the surgery, and we are now looking for an additional receptionist to join the growing team.

Details

Date posted

12 June 2025

Pay scheme

Other

Salary

£13.25 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A5664-25-0000

Job locations

New North Health Centre

287 New North Road

London

N1 7AA


Job description

Job responsibilities

Job responsibilities

Pay £13.25 an hour

  • Arrange appointments, tests and follow-ups
  • Work with the other receptionist to ensure the practice runs smoothly
  • Provide administrative assistance
  • Filing, retrieving and monitoring paperwork from patients and staff members
  • Signpost and redirect patients to members of the healthcare team
  • Having clear and professional communication skills both in-person and over the phone
  • Maintaining patients notes and data entry in accordance with the information a patient may relay to you
  • Be well informed on the practices procedures and be able to clearly explain this to patients or visitors
  • Redirect letters and results to the appropriate member of staff
  • Maintain patient confidentiality
  • Stay up to date with staff training
  • Clinically code data on the EMIS web clinical system

Job description

Job responsibilities

Job responsibilities

Pay £13.25 an hour

  • Arrange appointments, tests and follow-ups
  • Work with the other receptionist to ensure the practice runs smoothly
  • Provide administrative assistance
  • Filing, retrieving and monitoring paperwork from patients and staff members
  • Signpost and redirect patients to members of the healthcare team
  • Having clear and professional communication skills both in-person and over the phone
  • Maintaining patients notes and data entry in accordance with the information a patient may relay to you
  • Be well informed on the practices procedures and be able to clearly explain this to patients or visitors
  • Redirect letters and results to the appropriate member of staff
  • Maintain patient confidentiality
  • Stay up to date with staff training
  • Clinically code data on the EMIS web clinical system

Person Specification

Experience

Essential

  • Experience working with the general public
  • Experience in administrative roles

Desirable

  • Previous experience as a GP receptionist
  • Previous experience as a general receptionist
  • Knowledge of the EMIS system

Qualifications

Essential

  • GCSE grade A to C (9 - 4) in English and Maths
Person Specification

Experience

Essential

  • Experience working with the general public
  • Experience in administrative roles

Desirable

  • Previous experience as a GP receptionist
  • Previous experience as a general receptionist
  • Knowledge of the EMIS system

Qualifications

Essential

  • GCSE grade A to C (9 - 4) in English and Maths

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

New North Health Centre

Address

New North Health Centre

287 New North Road

London

N1 7AA


Employer's website

https://newnorthhealthcentre.com/ (Opens in a new tab)

Employer details

Employer name

New North Health Centre

Address

New North Health Centre

287 New North Road

London

N1 7AA


Employer's website

https://newnorthhealthcentre.com/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Sarah Ferris

sarah.ferris5@nhs.net

Details

Date posted

12 June 2025

Pay scheme

Other

Salary

£13.25 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A5664-25-0000

Job locations

New North Health Centre

287 New North Road

London

N1 7AA


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