Primary Care Network Pharmacy Technicians

Job description

Job responsibilities

To undertake medicines reconciliation in accordance with protocols and to update patients medical records / prescribing accordingly.

To support the achievement of the Prescribing Quality and Outcomes Framework targets.

Contribute to the review and development of repeat prescribing protocols / Standard Operating Procedures to improve the efficiency and effectiveness of repeat prescribing systems.

To provide advice to GPs, staff and patients in changes to prescribing to support the improvement of prescribing safety, quality and cost effectiveness.

To participate in medication audits.

To prepare evidence-based resources and information to support the implementation of rational cost-effective prescribing.

To support the Clinical Pharmacist to provide medication reviews, patient information leaflets, medicine awareness.

To take a proactive approach to the safe handling of prescriptions, including assessment of risk and making recommendations for improvement.

To respond to medication queries from patients and staff in a professional manner referring to the appropriate clinical lead and GP in accordance protocols.

To advise on the sourcing and safe management of medicines as appropriate.

To provide support to Mid Dorset GP practices

Carry out any requirements required by the team lead, within scope of practice.

To provide services to patients in their own home and for those in residential and nursing homes.

To deliver pharmaceutical care plans that maximise cost-effective prescribing and improve the quality of patient care.

To attend group meetings or other appropriate events to give advice on the appropriate use of medicines.

To support practices with the appropriate monitoring and management of their prescribing budgets.

To prepare evidence-based resources and information to support the pharmacy team and all other relevant health professionals in the implementation of rational cost-effective prescribing.

To help plan, develop and support the introduction of new working processes within the practice to optimise the quality of prescribing.

Taking messages and passing on information as appropriate.

Clinical data entry/data allocation and collation, processing and recording information in accordance with PCN procedures.

Initiating contact with and responding to requests from patients, other team members and associated healthcare professionals.

Helping to maintain a positive, patient focussed culture.

Helping to maintain a positive, supportive culture with both internal and external teams.

Any other duties commensurate with this position.

Duties will vary from time to time under the direction of the management team dependent on current and evolving workloads and staffing levels.

Effective communication across teams, patients and wider stakeholder groups

To work in accordance with all PCN protocols and Standard Operating Procedures.

Person Specification

Knowledge and Skills

Essential

• Excellent verbal and written communication
• Motivated and enthusiastic
• Able to respond to change and apply new developments without difficulty.
• Demonstrates resilience and an ability to cope under pressure commensurate with the responsibilities of the post.
• Excellent interpersonal skills, ability to make effective relationships with others.
• Excellent attention to detail
• Excellent keyboard and computer skills.
• Team player
• Supportive to other members of the team.
• Flexible attitude to workload.
• Willing to attend peer support and supervision sessions.

Desirable

• Awareness of Primary Care Network arrangements.

Qualifications

Essential

• NVQ3 Pharmacy services (or equivalent)
• Registration as a Pharmacy Technician with the General Pharmaceutical Council.
• Evidence of CPD.

Experience

Essential

• Understanding of prescribing and Medicines Management issues.
• Understanding of working effectively within multidisciplinary groups
• Proven IT skills.
• Dealing with the public/patients.

Desirable

• Post qualification experience within a Primary/Community Care setting.
• SystmOne clinical system.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mid Dorset Primary Healthcare Ltd

Address

3rd Floor

South Walks House

Dorchester

Dorset

DT1 1EE

Employer's website

https://www.mid-dorsetpcn.co.uk (Opens in a new tab)