Receptionist

Trentside Medical Group

Information:

This job is now closed

Job summary

We are looking for two receptionists to join our team. The roles will cover our two sites; Netherfield and Carlton Hill on a rota basis.

If you like to work in a busy, varied and dynamic environment then this role will appeal to you. No two days are the same and you will have a great sense of satisfaction in assisting our patients with their queries.

Main duties of the job

You will be the first point of contacts for our patients both over the phone and in person

Effectively listening to the patient's query, understanding their needs and either signposting to the most appropriate service or arranging an appointment or action with the surgery

Issuing repeat prescriptions for regular medication

Liaising with other NHS organisations and services

About us

Our team works well together to deliver high quality care you would expect yourself. We believe in training and development and are committed to ensure all of our team reach their maximum potential and enjoy coming to work.

There is on site car parking at both of our sites

There is access to the NHS pension scheme

Date posted

09 September 2024

Pay scheme

Other

Salary

£11.44 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A5648-24-0001

Job locations

Trentside Medical Group

Knight Street

Netherfield

Nottingham

NG4 2FN


Job description

Job responsibilities

Responding to patient queries over the telephone, in person or by email

Being the first point of contact for patients, visitors and other organisations

General office duties

Issuing repeat prescriptions for regular medications

Job description

Job responsibilities

Responding to patient queries over the telephone, in person or by email

Being the first point of contact for patients, visitors and other organisations

General office duties

Issuing repeat prescriptions for regular medications

Person Specification

Experience

Essential

  • Experience of working in a busy environment
  • Computer skills including use of Microsoft word
  • Experience within a customer service role

Qualifications

Essential

  • You will need GCSE Maths and English Grade C or above

Communication skills

Essential

  • You must have excellent spelling, punctuation and grammar
  • Good interpersonal and communication skills
  • Resilience
Person Specification

Experience

Essential

  • Experience of working in a busy environment
  • Computer skills including use of Microsoft word
  • Experience within a customer service role

Qualifications

Essential

  • You will need GCSE Maths and English Grade C or above

Communication skills

Essential

  • You must have excellent spelling, punctuation and grammar
  • Good interpersonal and communication skills
  • Resilience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Trentside Medical Group

Address

Trentside Medical Group

Knight Street

Netherfield

Nottingham

NG4 2FN


Employer's website

https://www.trentsidemc.co.uk/ (Opens in a new tab)

Employer details

Employer name

Trentside Medical Group

Address

Trentside Medical Group

Knight Street

Netherfield

Nottingham

NG4 2FN


Employer's website

https://www.trentsidemc.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Carly Widziernikow

carly.widziernikow@nhs.net

Date posted

09 September 2024

Pay scheme

Other

Salary

£11.44 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A5648-24-0001

Job locations

Trentside Medical Group

Knight Street

Netherfield

Nottingham

NG4 2FN


Privacy notice

Trentside Medical Group's privacy notice (opens in a new tab)