Medical Receptionist

Aylesford Medical Centre

Information:

This job is now closed

Job summary

We are looking to recruit an enthusiastic and professional medical receptionist to join our existing team. Experience of working within a GP Surgery environment is preferable.

The role is for 38 hours per week over Monday, Tuesday, Wednesday and Thursday. However, job share would be considered.

Main duties of the job

The purpose of the receptionist's job is to ensure that patients are able to access health services including contact/make an appointment to see a clinician in the appropriate manner depending on need and that all patient records are up-to-date and available for all users when required. Excellent customer service skills are required along with a professional attitude at all times.

About us

Aylesford Medical Centre is located within the Royal British Legion Village near to junction 5 of the M20 motorway. We have a varied patient demographic and aim to provide the best care possible to all of our patients.

Date posted

11 July 2024

Pay scheme

Other

Salary

£11.44 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A5625-24-0004

Job locations

Admiral Moore Drive

Royal British Legion Village

Aylesford

Kent

ME20 7SE


Job description

Job responsibilities

  • Maintain and monitor the practice appointment system.
  • Process personal, telephone and e-requests for appointments.
  • Answer incoming phone calls, transferring calls and dealing with the callers'requests appropriately.
  • Signposting patients to the correct service.
  • Initiating contact and responding to, requests from patients, team members and external agencies.
  • Photocopying and other general admin duties.
  • Data entry of new and temporary registrations and relevant patient information as required.
  • Manage all queries as necessary in an efficient manner.
  • Support all clinical staff with general tasks as requested.

Job description

Job responsibilities

  • Maintain and monitor the practice appointment system.
  • Process personal, telephone and e-requests for appointments.
  • Answer incoming phone calls, transferring calls and dealing with the callers'requests appropriately.
  • Signposting patients to the correct service.
  • Initiating contact and responding to, requests from patients, team members and external agencies.
  • Photocopying and other general admin duties.
  • Data entry of new and temporary registrations and relevant patient information as required.
  • Manage all queries as necessary in an efficient manner.
  • Support all clinical staff with general tasks as requested.

Person Specification

Experience

Desirable

  • Experience of working as a medical reception within a GP Surgery is preferable but not essential.
Person Specification

Experience

Desirable

  • Experience of working as a medical reception within a GP Surgery is preferable but not essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Aylesford Medical Centre

Address

Admiral Moore Drive

Royal British Legion Village

Aylesford

Kent

ME20 7SE


Employer's website

https://aylesfordmedicalcentre.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Aylesford Medical Centre

Address

Admiral Moore Drive

Royal British Legion Village

Aylesford

Kent

ME20 7SE


Employer's website

https://aylesfordmedicalcentre.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Senior Receptionist

Esther Beegan

GP.G82058@nhs.net

01622885880

Date posted

11 July 2024

Pay scheme

Other

Salary

£11.44 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A5625-24-0004

Job locations

Admiral Moore Drive

Royal British Legion Village

Aylesford

Kent

ME20 7SE


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