Job summary
We have an exciting new opportunity for a part time medical receptionist. You must have great interpersonal skills, ability to prioritise particularly under pressure.
The successful candidate will possess strong administrative skills with the ability to multi task and communicate well with patients and wider external agencies.
We are looking for a team member who is conscientious, focused, proactive, flexible and who is willing to learn and develop personally and as part of our fabulous team. You will be a vital part of our practice, enabling us to continue to deliver excellent care to our patients.
D
Main duties of the job
The successful candidate will possess strong administrative skills with the ability to multi task and communicate well with patients and wider external agencies.
Answering the phone, booking appointments, assisting the clinical team
We are looking for a team member who is conscientious, focused, proactive, flexible and who is willing to learn and develop personally and as part of our fabulous team. You will be a vital part of our practice, enabling us to continue to deliver excellent care to our patients.
Welsh speaker desirable
About us
Padarn Surgery, Aberystwyth is based in beautiful
mid Wales.
We are a busy, expanding, enthusiastic GMS practice
in
purpose built premises in the coastal University town of
Aberystwyth.
Experienced, friendly and supportive team with 11,200
patient list
Dynamic, well organised, high QOF achieving training
practice
Exceptional state of the art facilities in purpose-built
premises
Excellent local schools and facilities with
outstanding opportunity for a positive work/life balance
Mixed patient list including students from the local
University.
Job description
Job responsibilities
To assist the GPs in the
provision of the service to patients by facilitating access to the doctor in an
organised, efficient and caring manner. To provide efficient and organised
administrative support in reception in line with practice requirements and
guidelines.AndTo input data onto the practice
database.
Provide reception desk duties as required Booking patients when they arrive, directing them to appropriate rooms, making
appointments
Deal with any telephone enquiries in a
respectful and friendly manner, ensuring correct details are recorded and
forwarded to relevant personnel
Relay messages and home visits to appropriate
staff/GP
Maintain an accurate filing system
Convey results to patients
Photocopy documentation for patients or GP
Deal with all enquiries (from patient, hospital
or another surgery) in a sympathetic and confidential manner
Act as chaperone if requested
Issue receipt for any money collected eg for
vaccinations or medicals
Assist at student registration
Keep reception area tidy
Follow practice protocol for changing addresses
Ensure records of deducted patients sent to SSP
weekly
Register new patients
Copy patient records as and when required as
directed by Practice Manager.
Act as point of contact for queries from the SSP.
Print
off full patient reports and medication as and when required.
Any other delegated duties appropriate to the
post
Job description
Job responsibilities
To assist the GPs in the
provision of the service to patients by facilitating access to the doctor in an
organised, efficient and caring manner. To provide efficient and organised
administrative support in reception in line with practice requirements and
guidelines.AndTo input data onto the practice
database.
Provide reception desk duties as required Booking patients when they arrive, directing them to appropriate rooms, making
appointments
Deal with any telephone enquiries in a
respectful and friendly manner, ensuring correct details are recorded and
forwarded to relevant personnel
Relay messages and home visits to appropriate
staff/GP
Maintain an accurate filing system
Convey results to patients
Photocopy documentation for patients or GP
Deal with all enquiries (from patient, hospital
or another surgery) in a sympathetic and confidential manner
Act as chaperone if requested
Issue receipt for any money collected eg for
vaccinations or medicals
Assist at student registration
Keep reception area tidy
Follow practice protocol for changing addresses
Ensure records of deducted patients sent to SSP
weekly
Register new patients
Copy patient records as and when required as
directed by Practice Manager.
Act as point of contact for queries from the SSP.
Print
off full patient reports and medication as and when required.
Any other delegated duties appropriate to the
post
Person Specification
Experience
Essential
- Experience of working as a Medical Receptionist with a minimum of 1 years experience is preferred, however full training will be given to the right candidate.
Desirable
- Experience of working in a GP practice / Primary care environment.
Person Specification
Experience
Essential
- Experience of working as a Medical Receptionist with a minimum of 1 years experience is preferred, however full training will be given to the right candidate.
Desirable
- Experience of working in a GP practice / Primary care environment.