Medical Secretary

Job description

Job responsibilities

Role summary

The Medical Secretary will provide comprehensive administrative and secretarial support to the multidisciplinary team, ensuring the smooth and efficient running of services.

Core responsibilities

The following outline the key responsibilities of the medical secretary. On occasion, additional tasks may be required depending on workload and staffing levels.

Produce letters, reports, and other documentation as required.

Liaise with external agencies, including hospitals and community services, to process referrals efficiently.

Input and maintain accurate patient healthcare records using EMIS.

Manage referrals via the e-Referral Service (e-RS) maintaining an accurate database.

Handle requests for information, including Subject Access Requests, insurance and solicitor correspondence, and DVLA forms.

Undertake safeguarding-related administrative tasks as required.

Manage and resolve secretarial queries effectively and professionally.

Carry out system searches as requested.

Maintain a clean, organised, and efficient working environment.

Provide general secretarial support to all clinical staff as required.

Other responsibilities

Attend and participate in Practice meetings as required

Complete all mandatory training

Undertake continuing professional development, CPD, to maintain and enhance skills and knowledge relevant to the role

Any other delegated duties appropriate to the post

Qualifications and role requirements

Qualifications

• Essential: Good general education, including English and Maths.
• Desirable: Secretarial/administrative or medical terminology qualification.

Experience

• Essential: Previous secretarial/administrative experience
• Desirable: Previous experience in a healthcare setting
• Desirable: Experience with NHS systems such as EMIS, Docman and the e-Referral Service

Skills

• Maintain strict confidentiality in handling patient information and records, in accordance with NHS policies and GDPR
• Work accurately, methodically, and with strong attention to detail.
• Manage competing priorities, and deadlines while maintaining accuracy
• Confidently use and understand medical terminology
• Pay strong attention to detail
• Demonstrate awareness of safeguarding responsibilities and escalate concerns appropriately

Personal Qualities

• Contribute effectively as part of a team while working independently on your own initiative
• Communicate in a confident, professional manner with patients, clinicians and colleagues at all levels

Person Specification

Experience

Essential

• Previous secretarial/administrative experience

Desirable

• Previous experience in a healthcare setting
• Experience with NHS systems such as EMIS, Docman and the e-Referral Service

Qualifications

Essential

• Good general education, including English and Maths.

Desirable

• Secretarial/administrative or medical terminology qualification.

Employer details

Employer name

Montgomery - House Surgery

Address

Piggy Lane

Bicester

Oxfordshire

OX26 6HT

Employer's website

https://montgomeryhousesurgery.co.uk/ (Opens in a new tab)