Secretary

Job summary

• We are seeking a skilled and experienced GP Practice Secretary/Administrator to join our team in a healthcare setting.
• Knowledge of Referrals ( choose and book referrals) , Knowledge of how to take practice meeting minutes
• Maintain patient records accurately and ensure confidentiality
• -Answer phone calls, emails, and inquiries promptly

Main duties of the job

Processing referrals using the electronic referral system (ERS)

Typing letters, reports and associated documentation as required

Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficientlyManaging all enquiries in an effective manner

Maintaining an accurate referrals databaseScanning of patient related documentation and attaching scanned documents to patients healthcare records

Inputting data into the patients healthcare records as necessary

About us

Great Park medical Group looks after over 13,000 patients and operates from 2 sites in a leafy suburban area in South Birmingham. We are an high QOF achieving practice with a Good CQC rating.

Through our centralised back-office functions, our systems are organised so we can concentrate on healthcare and not administration.

We are a well established training practice with senior GP cover, FY2, ST Trainees, Paramedic and Clinical Pharmacist. Our practices place great value on teaching, training and mentorship within the team.

Vision Statement: To provide person-centred care at the heart of the community.

Mission Statement: Great Park Medical Group aims to be the provider of choice in delivering holistic care to our neighbourhood.

Honest - We practice and encourage open and honest communication, acting with integrity in all that we do.

Excellence - We strive to achieve the highest standards in the care we deliver and enable our team to create an environment that encourages excellence.

Accountable - We take personal and collective responsibility for our actions and the way we deliver care.

Respectful - We engage with our team, our patients and our community with respect, providing kind and compassionate person-centred care.

Transformational - We are committed to continually improving our standards, working with the community, responsive and adapting to the changing needs of the neighbourhood.