Job summary
To
support the practice nursing and administrative teams in the delivery of
clinical and administrative services, working as part of the practice
multi-disciplinary team, delivering care within their scope of practice to the
entitled patient population.
The Healthcare Assistant will deliver and assist
clinical staff in the provision of treatment, preventative care, health
promotion and patient education whilst also supporting the administrative team
on an as-required basis
Main duties of the job
The following
are the core responsibilities of the Healthcare Assistant. There may be, on
occasion, a requirement to carry out other tasks; this will be dependent upon
factors such as workload and staffing levels:
a. Undertake new patient health checks
b. Support the practice nurse with health
promotion programmes
c. Carry out baseline observations such as
pulse oximitery, blood pressure, temperature and pulse rate, recording findings
accurately
d. Facilitate routine and 24-hour BP
monitoring, advising patients accordingly
e. Undertake wound care, dressings and
other clinical tasks as required
f. Support the practice nurse with the
management of chronic disease clinics
g. Carry out BMI checks as directed
h. Act as a chaperone as required
i. When trained, undertake Phlebotomy
duties / Clinics
j. When trained, administer flu
vaccinations, Pneumona & B12
k. Carry out ECGs as requested
l. Ensure specimens are recorded and ready
for onward transportation
m. Provide support during minor operations
as required
n. Ensure all clinical rooms are adequately
stocked and prepared for each session
o. Ensure fridges are cleaned routinely in
accordance with guidance . Daily / Weekly
p. Ensure clinical waste is removed from
clinical areas and sharps bins replaced in accordance with the organisations
IPC policy
About us
Providing Primary Care services in a caring
& compassionate environment to improve the health and wellbeing of all our
Patients.
Job description
Job responsibilities
The following
are the core responsibilities of the Healthcare Assistant. There may be, on
occasion, a requirement to carry out other tasks; this will be dependent upon
factors such as workload and staffing levels:
a. Undertake new patient health checks
b. Support the practice nurse with health
promotion programmes
c. Carry out baseline observations such as
pulse oximitery, blood pressure, temperature and pulse rate, recording findings
accurately
d. Facilitate routine and 24-hour BP
monitoring, advising patients accordingly
e. Undertake wound care, dressings and
other clinical tasks as required
f. Support the practice nurse with the
management of chronic disease clinics
g. Carry out BMI checks as directed
h. Act as a chaperone as required
i. When trained, undertake Phlebotomy
duties / Clinics
j. When trained, administer flu
vaccinations, Pneumona & B12
k. Carry out ECGs as requested
l. Ensure specimens are recorded and ready
for onward transportation
m. Provide support during minor operations
as required
n. Ensure all clinical rooms are adequately
stocked and prepared for each session
o. Ensure fridges are cleaned routinely in
accordance with guidance . Daily / Weekly
p. Ensure clinical waste is removed from
clinical areas and sharps bins replaced in accordance with the organisations
IPC policy
q.a.
Deliver
opportunistic health promotion where appropriate
In addition to
the primary responsibilities, the Healthcare Assistant may be requested to:
a. Participate in practice audit as
directed by the audit lead
b. Participate in local initiatives to
enhance service delivery and patient care
c. Support and participate in shared
learning within the organisation
d. Complete opening and closing procedures
in accordance with the duty rota
Job description
Job responsibilities
The following
are the core responsibilities of the Healthcare Assistant. There may be, on
occasion, a requirement to carry out other tasks; this will be dependent upon
factors such as workload and staffing levels:
a. Undertake new patient health checks
b. Support the practice nurse with health
promotion programmes
c. Carry out baseline observations such as
pulse oximitery, blood pressure, temperature and pulse rate, recording findings
accurately
d. Facilitate routine and 24-hour BP
monitoring, advising patients accordingly
e. Undertake wound care, dressings and
other clinical tasks as required
f. Support the practice nurse with the
management of chronic disease clinics
g. Carry out BMI checks as directed
h. Act as a chaperone as required
i. When trained, undertake Phlebotomy
duties / Clinics
j. When trained, administer flu
vaccinations, Pneumona & B12
k. Carry out ECGs as requested
l. Ensure specimens are recorded and ready
for onward transportation
m. Provide support during minor operations
as required
n. Ensure all clinical rooms are adequately
stocked and prepared for each session
o. Ensure fridges are cleaned routinely in
accordance with guidance . Daily / Weekly
p. Ensure clinical waste is removed from
clinical areas and sharps bins replaced in accordance with the organisations
IPC policy
q.a.
Deliver
opportunistic health promotion where appropriate
In addition to
the primary responsibilities, the Healthcare Assistant may be requested to:
a. Participate in practice audit as
directed by the audit lead
b. Participate in local initiatives to
enhance service delivery and patient care
c. Support and participate in shared
learning within the organisation
d. Complete opening and closing procedures
in accordance with the duty rota
Person Specification
Personal Qualities
Essential
- Polite and confident
- Flexible and cooperative
- Motivated
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure/in stressful situations
- Able to communicate effectively and understand the needs of the patient
- Commitment to ongoing professional development
- Effectively utilise resources
- Punctual and committed to supporting the team effort
Experience
Essential
- Healthcare qualification (level 3 or 4) or working towards gaining equivalent level
- Disclosure Barring Service (DBS) check
- Previous completion of the HCA Care Certificate - as detailed within GP Myth buster No 57 - HCAs in General Practice
- Phlebotomy certification
- Vaccination certification
- Experience of working with the general public
- Experience of working in a healthcare setting
Desirable
- Ability to record accurate clinical notes
- Experience of working in a primary care environment
- Competent in the use of Office and Outlook
- EMIS/SystmOne/Vision user skills
Clinical knowledge and skills
Essential
- ECGs
- Venepuncture
- Wound care/removal of sutures and staples
- New patient medicals, including height, weight, BP, pulse
- Excellent communication skills (written and oral)
- Ability to follow clinical policy and procedure
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
Person Specification
Personal Qualities
Essential
- Polite and confident
- Flexible and cooperative
- Motivated
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure/in stressful situations
- Able to communicate effectively and understand the needs of the patient
- Commitment to ongoing professional development
- Effectively utilise resources
- Punctual and committed to supporting the team effort
Experience
Essential
- Healthcare qualification (level 3 or 4) or working towards gaining equivalent level
- Disclosure Barring Service (DBS) check
- Previous completion of the HCA Care Certificate - as detailed within GP Myth buster No 57 - HCAs in General Practice
- Phlebotomy certification
- Vaccination certification
- Experience of working with the general public
- Experience of working in a healthcare setting
Desirable
- Ability to record accurate clinical notes
- Experience of working in a primary care environment
- Competent in the use of Office and Outlook
- EMIS/SystmOne/Vision user skills
Clinical knowledge and skills
Essential
- ECGs
- Venepuncture
- Wound care/removal of sutures and staples
- New patient medicals, including height, weight, BP, pulse
- Excellent communication skills (written and oral)
- Ability to follow clinical policy and procedure
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
