Job summary
Windsor Primary Care Network, is a group of 6 GP
Practices working together with a range of local providers to offer more
personalised and coordinated health and social care to the 70000 patient
population of Windsor in Berkshire.
We are looking to recruit to the post of care coordinator,
to work within our Primary Care Network multidisciplinary healthcare team.
Main duties of the job
The successful candidate will play a key role in proactively
identifying and working with people, including the frail/elderly/chidlren and families and those with
long-term conditions, to provide coordination and navigation of care and
support across health and care services.
They will work closely with GPs and practice teams, making
sure that appropriate support is made available to people; supporting them to
understand and manage their condition and ensuring their changing needs are
addressed. They will enable people to access the services and support they
require to meet their health and wellbeing needs, helping to improve peoples
quality of life.
They will work alongside social prescribing link workers and
health and wellbeing coaches to provide an all-encompassing approach to
personalised care and enable people navigate through the health and care
system.
The post holder will work with a diverse range of people
from different cultural and social backgrounds. The ability to work confidently
and effectively in a varied, and sometimes challenging environment is
essential.
The successful candidate will have excellent interpersonal
and communication skills, and be organised, patient and empathetic. They will
have experience of working in health, social care or other support roles
including direct contact with people, families or carers
About us
Windsor Primary Care Network has been successfully
delivering at scale Care to the population of Windsor for 4 years. We
have a large team of both clinical and none clinical staff.
While each Care coordinator will become embedded in a Practice, they frequently enjoy a mutually supportive joint approach to work
with other members of the 14 strong PCN Health and Wellbeing Team. The Team
benefit from both practice and PCN supervision and training.
We hope you will decide to join us!
Job description
Job responsibilities
Care coordinators play an important role within a PCN to
proactively identify and work with people, including the frail/elderly and
those with long-term conditions, to provide coordination and navigation of care
and support across health and care services.
They work closely with GPs and practice teams to manage a
caseload of patients, acting as a central point of contact to ensure
appropriate support is made available to them and their carers; supporting them
to understand and manage their condition and ensuring their changing needs are
addressed.
This is achieved by bringing together all the information
about a persons identified care and support needs and exploring options to
meet these within a single personalised care and support plan, based on what
matters to the person.
Care coordinators review patients needs and help them
access the services and support they require to understand and manage their own
health and wellbeing, referring to social prescribing link workers, health and
wellbeing coaches, and other professionals where appropriate.
Care coordinators could potentially provide time, capacity
and expertise to support people in preparing for or following-up clinical
conversations they have with primary care professionals to enable them to be
actively involved in managing their care and supported to make choices that are
right for them. Their aim is to help people improve their quality of life.
The successful candidate will be based in a local cluster of
General Practices as part of the Primary Care Network (PCN). They will be
caring, dedicated, reliable and person-focussed and enjoy working with a wide
range of people. They will have good written and verbal communication skills
and strong organisational and time management skills. They will be highly
motivated and proactive with a flexible attitude, keen to work and learn as
part of a team and committed to providing people, their families and carers
with high quality support.
This role is intended to become an integral part of the
PCNs multidisciplinary team, working alongside social prescribing link workers
and health and wellbeing coaches to provide an all-encompassing approach to
personalised care and promoting and embedding the personalised care approach
across the PCN.
There may be a need to work remotely depending on the
requirements of the role. Please note that the role of a care coordinator is
not a clinical role.
Job description
Job responsibilities
Care coordinators play an important role within a PCN to
proactively identify and work with people, including the frail/elderly and
those with long-term conditions, to provide coordination and navigation of care
and support across health and care services.
They work closely with GPs and practice teams to manage a
caseload of patients, acting as a central point of contact to ensure
appropriate support is made available to them and their carers; supporting them
to understand and manage their condition and ensuring their changing needs are
addressed.
This is achieved by bringing together all the information
about a persons identified care and support needs and exploring options to
meet these within a single personalised care and support plan, based on what
matters to the person.
Care coordinators review patients needs and help them
access the services and support they require to understand and manage their own
health and wellbeing, referring to social prescribing link workers, health and
wellbeing coaches, and other professionals where appropriate.
Care coordinators could potentially provide time, capacity
and expertise to support people in preparing for or following-up clinical
conversations they have with primary care professionals to enable them to be
actively involved in managing their care and supported to make choices that are
right for them. Their aim is to help people improve their quality of life.
The successful candidate will be based in a local cluster of
General Practices as part of the Primary Care Network (PCN). They will be
caring, dedicated, reliable and person-focussed and enjoy working with a wide
range of people. They will have good written and verbal communication skills
and strong organisational and time management skills. They will be highly
motivated and proactive with a flexible attitude, keen to work and learn as
part of a team and committed to providing people, their families and carers
with high quality support.
This role is intended to become an integral part of the
PCNs multidisciplinary team, working alongside social prescribing link workers
and health and wellbeing coaches to provide an all-encompassing approach to
personalised care and promoting and embedding the personalised care approach
across the PCN.
There may be a need to work remotely depending on the
requirements of the role. Please note that the role of a care coordinator is
not a clinical role.
Person Specification
Experience
Essential
- Experience of working in health, social care and other support roles in direct contact with people, families or carers (in a paid or voluntary capacity)
Desirable
- Knowledge of Safeguarding Children and Vulnerable Adults policies and processes
- Experience of working in Primary Care
Person Specification
Experience
Essential
- Experience of working in health, social care and other support roles in direct contact with people, families or carers (in a paid or voluntary capacity)
Desirable
- Knowledge of Safeguarding Children and Vulnerable Adults policies and processes
- Experience of working in Primary Care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
