Prescription Admin Assistant

Sully Surgery

This job is now closed

Job summary

We are excited to be among the first practices in Wales to go live with electronic prescribing and are looking for a new member for our Reception Services team to take responsibility for prescription administration.

Previous experience of working in General Practice in a similar role would be ideal, but we consider being conscientious and hard working with a positive attitude to be the most important attributes.

The post benefits from auto-enrolment into the NHS Pension Scheme and has a holiday allowance of 20 days + bank holidays, normal hours worked over 5 days, Monday - Friday.

If you are personable, thorough and committed to working as part of a small, dedicated team, we would love to hear from you.

Main duties of the job

To be responsible for the accurate and timely processing of prescription requests, liaising effectively with all relevant personnel.

Duties include, but are not limited to, the processing of repeat prescriptions in electronic and hard copy format, including online requests. In addition, the post holder will be required to support the multidisciplinary team, ensuring the strategic objectives of the organisation are met.

About us

Sully is a village on the coast between Penarth and Barry. The surgery is situated on the main road. We are a growing practice, with a current list size of 4,700 registered patients.

Our Clinical Team comprises 5 doctors, a Nurse Practitioner and a Practice Nurse. We also undertake the vocational training of new General Practitioners.

Our Management Team comprises a Practice Manager and Reception Services Manager who both have a long experience of working in General Practice. Our Administration Team comprises a Senior Admin Assistant, aPrescription Admin Assistant (this post), and 2 Reception Admin Assistants.

All members of staff are valued and respectful of each other and of the importance of each role. We work hard to ensure a good work life balance for all members of staff and try to accommodate any reasonable requests.

We pride ourselves in providing friendly and efficient services to our registered patients, the majority of whom have remained registered with us for many years.

Date posted

08 July 2024

Pay scheme

Other

Salary

£14.50 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A5534-24-0000

Job locations

25 South Road

Sully

Penarth

CF64 5TG

Job description

Job responsibilities

Job title

Prescription Admin Assistant

Line manager

Reception Services Manager

Accountable to

Practice Manager

Hours per week

37.5

Job summary

To be responsible for the accurate and timely processing of prescription requests for the entitled population, liaising effectively with all relevant personnel.

Duties can include, but are not limited to, the processing of repeat prescriptions in electronic and hard copy format, including online requests. In addition, the post holder will be required to support the multidisciplinary team, ensuring the strategic objectives of the organisation are met.

Primary key responsibilities

The following are the core responsibilities of the Prescription Admin Assistant. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. Process repeat prescription requests received by email, post, slips and the online access system, in accordance with practice protocol

b. Produce prescriptions for the GP to sign in an acceptable timeframe

c. Ensure all routine prescription requests are processed and are ready for collection within a 48-hour timeframe

d. Generate requests for medication on behalf of the patient for non-repeat items

e. Actively encourage patients to reconcile medications to facilitate collections

f. Discuss with patients their requirements, encouraging patients to order only what they require

g. Act upon compliance issues, liaising with the appropriate clinician

h. Ensure medication reviews are arranged by maintaining an accurate recall system

i. Effectively liaise with external services, i.e., district nurses, to ensure medicaments are arranged for housebound patients

j. Input data into the patients healthcare records as necessary

k. Deal with all prescription related enquiries in a timely manner

l. Data input onto Emis Web

m. Carry out system searches as requested

n. Maintain a clean, tidy, effective working area at all times

Secondary responsibilities

In addition to the primary responsibilities, the Prescription Admin Assistant may be requested to:

a. Partake in audit as directed by the audit lead

b. Support the management team in reviewing and updating the organisations prescribing policy

c. Assist with general admin and Reception duties if role specific duties are completed

d. Complete opening and closing procedures in accordance with the duty rota