Job summary
This is an exciting opportunity to join our friendly team of dedicated
professionals to deliver high quality, patient centred care to our patients.
We work
as a team, and with our PPG to identify ways to improve services for patients
of the Practice. The successful applicant will be integral in helping us to
identify and further improve services for our patients.
You will work in a supportive and friendly environment.
You will be responsible to the GP Partner and Business Manager. As well as meeting the Practice contractual obligations with NHS England &(NHSE), you will maintain compliance with all aspects of Health and Safety, Information Governance, employment legislation and Care Quality Commission (CQC) Regulations.
Although managerial experience within the NHS is desirable, we are open to applications from a wide range of sectors.f Clinicians and Support Staff.
Main duties of the job
Supporting the Business Manager and GP Partner to run the Practice, you will be responsible for HR oversight, training and management; ensuring compliance with Health and Safety, Information Governance, CQC and other mandatory regulations; communications and liaison with patients and PPG; responding to complaints; rota management; supporting staff with IT changes and issues.
About us
Abbeyview Surgery is a semi-rural, part dispensing Practice serving
circa 9000 patients in Crowland, Lincolnshire. We are CQC Outstanding and our
team have won several awards for patient care locally and nationally.
To compliment our team of Doctors, ACPs and Nurses and HCAs, our rapidly
expanding team includes Diabetes Specialist Nurse, Physio, MSK, Clinical
Pharmacists, Care Co-ordinator and Social Prescriber.
We have a strong team ethos where all departments work collaboratively
to provide the best patient centred care possible.
The Practice has won national and local awards for providing excellent
patient care. These include the Carers Quality Award, MacMillan Award for
Excellence in Cancer Care, General Practice of the Year and Collaborative
working with patients and other providers Award.
Job description
Job responsibilities
Responsible to the GP Partner and Business Manager.
As well as meeting the Practice contractual obligations with NHS England &(NHSE), you will maintain compliance with all aspects of Health and Safety, Information Governance, employment legislation and Care Quality Commission (CQC) Regulations.
Although managerial experience within the NHS is desirable, we are open to applications from a wide range of sectors. The Practice Manager is responsible for overseeing the day to day running of the organisation. You will provide positive leadership and role modelling through your understanding of Human Resources, strategic planning, and finance.
The Practice Manager is integral in leading our team and interacting with all members of staff both clinical and non-clinical. You will need to be approachable and able to deal with a diverse team.
Oversee all aspects of personnel management.
Ensure clinics are staffed and organise cover where needed
Ensure the Practices compliance with the GDPR and FOI along with other relevant legislation and professional information standards.
Oversee implementation of new IT systems and procedures
Ensure all job holders across the Practice adhere to their individual responsibilities for infection control and health and safety, using a system of reporting and risk management (including audits).
Engage with and work with our PPG to improve services of the Practice.
Maintain the Practice Website and keep updated with any changes
Provide regular newsletters and Facebook posts to keep patients informed on changes at the practice
This job description does not include all aspects of the post and as such the Practice Manager will be required to carry out any duties that may be reasonably requested by the GP Partner or Business Manager.
Job description
Job responsibilities
Responsible to the GP Partner and Business Manager.
As well as meeting the Practice contractual obligations with NHS England &(NHSE), you will maintain compliance with all aspects of Health and Safety, Information Governance, employment legislation and Care Quality Commission (CQC) Regulations.
Although managerial experience within the NHS is desirable, we are open to applications from a wide range of sectors. The Practice Manager is responsible for overseeing the day to day running of the organisation. You will provide positive leadership and role modelling through your understanding of Human Resources, strategic planning, and finance.
The Practice Manager is integral in leading our team and interacting with all members of staff both clinical and non-clinical. You will need to be approachable and able to deal with a diverse team.
Oversee all aspects of personnel management.
Ensure clinics are staffed and organise cover where needed
Ensure the Practices compliance with the GDPR and FOI along with other relevant legislation and professional information standards.
Oversee implementation of new IT systems and procedures
Ensure all job holders across the Practice adhere to their individual responsibilities for infection control and health and safety, using a system of reporting and risk management (including audits).
Engage with and work with our PPG to improve services of the Practice.
Maintain the Practice Website and keep updated with any changes
Provide regular newsletters and Facebook posts to keep patients informed on changes at the practice
This job description does not include all aspects of the post and as such the Practice Manager will be required to carry out any duties that may be reasonably requested by the GP Partner or Business Manager.
Person Specification
Experience
Essential
- Experience of HR
- Experience of dealing with the public
Desirable
- Experience of working in primary care
- Familiarity with NHS primary care targets
- Experience of complaint management
Qualifications
Essential
- Four GCSE's grade A to C, including English and Maths
Desirable
Person Specification
Experience
Essential
- Experience of HR
- Experience of dealing with the public
Desirable
- Experience of working in primary care
- Familiarity with NHS primary care targets
- Experience of complaint management
Qualifications
Essential
- Four GCSE's grade A to C, including English and Maths
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
