Medical Receptionist

College Lane Surgery

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for a Medical Receptionist to join an established, experienced and dedicated team at College Lane Surgery in Pontefract

We are a well-established training practice providing general medical services for our ever growing practice list of over 10,000 patients.

The successful candidate will be a highly flexible person with office and reception skills. A high standard of computer skills, a good telephone manner and the ability to communicate with others are essential. This role is demanding and varied.

We are a fully computerised Practice, utilising SystmOne, Ardens and AccuRx suite of tools.

Our modern premises include a newly renovated branch surgery in Thorpe Audlin.

Main duties of the job

Key Responsibilities:

  • Managing patient enquiries and appointment bookings
  • To ensure accurate efficient record keeping and filing and maintenance of medical record or data in whatever form the practice received or generates it
  • To liaise with hospitals and other providers regarding patients
  • To receive incoming and initiate outgoing telephone calls to assist with prompt and appropriate communications with others, taking messages and dealing with queries appropriately
  • To electronically and manually file patient correspondence into medical records.
  • To assist with the gathering of statistics and information when required
  • To provide cover for members of the team during periods of sickness and annual leave
  • Reviewing medical records and producing accurate summaries of patients past medical history
  • To ensure practice premises including waiting rooms, consulting rooms and offices are always kept in an organised and tidy condition, safeguarding patients, staff and visitors
  • You will contribute to the security and safety of the practice buildings and property when on duty
  • To attend meetings
  • To assist with other clerical and administrative duties as required

About us

Why Ackworth?

Ackworth is a lovely village in West Yorkshire with excellent state primary schools and a large independent school (3-18 years).

There is a thriving community, churches and shops and excellent transport links to Leeds, York, the M62 and the A1.

MORE REASONS TO JOIN US

10,000+ patients

6 Partners + 3 Salaried GPs

Advanced Clinical Practitioner

Musculoskeletal First Contact

Practitioners

Clinical Pharmacists

Friendly, forward thinking team

Nominated for General Practice of the year 2018 and Receptionist / Reception Team of the year WINNER 2021

Own premises

Teaching Practice with GP registrars, FY2 and medical students

HEE West Yorkshire training hub practice

Very high QOF achievers

Mindful employer with wellbeing support

Regular team building and excellent peer support

Date posted

30 January 2023

Pay scheme

Other

Salary

Depending on experience Wellbeing support

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A5513-23-5102

Job locations

College Lane Surgery

Barnsley Road

Pontefract

Yorkshire and The Humber

WF7 7HZ


Job description

Job responsibilities

JOB PURPOSE

Provide reception and administrative support for the patient population and the whole Practice team. You will work with a reception team to deliver the running of an efficient and effective reception office.

Job description

Job responsibilities

JOB PURPOSE

Provide reception and administrative support for the patient population and the whole Practice team. You will work with a reception team to deliver the running of an efficient and effective reception office.

Person Specification

Qualifications

Essential

  • GCSE or equivalent in English, plus three others - Grade C/5 or above
  • Formal reception or administration qualification
  • Full UK driving licence

Desirable

  • Formal IT qualification
  • NHS mandatory training

Experience

Essential

  • Experience of dealing with public
  • Experience of working in a reception environment

Desirable

  • Experience of working in an NHS setting
  • Experience with SystmOne

Skills

Essential

  • Ability ro perform under presssure
  • Ability to work autonomously but wuthin guidelines and competencies
  • Self-motivated
  • Teamwork
  • Excellent time management
  • Flexible approach to work

Physical Requirements

Essential

  • Able to meet transport requirements
Person Specification

Qualifications

Essential

  • GCSE or equivalent in English, plus three others - Grade C/5 or above
  • Formal reception or administration qualification
  • Full UK driving licence

Desirable

  • Formal IT qualification
  • NHS mandatory training

Experience

Essential

  • Experience of dealing with public
  • Experience of working in a reception environment

Desirable

  • Experience of working in an NHS setting
  • Experience with SystmOne

Skills

Essential

  • Ability ro perform under presssure
  • Ability to work autonomously but wuthin guidelines and competencies
  • Self-motivated
  • Teamwork
  • Excellent time management
  • Flexible approach to work

Physical Requirements

Essential

  • Able to meet transport requirements

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

College Lane Surgery

Address

College Lane Surgery

Barnsley Road

Pontefract

Yorkshire and The Humber

WF7 7HZ


Employer's website

https://www.collegelanesurgery.com/ (Opens in a new tab)

Employer details

Employer name

College Lane Surgery

Address

College Lane Surgery

Barnsley Road

Pontefract

Yorkshire and The Humber

WF7 7HZ


Employer's website

https://www.collegelanesurgery.com/ (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Kirsty Farrar

kirsty.farrar@nhs.net

01977611023

Date posted

30 January 2023

Pay scheme

Other

Salary

Depending on experience Wellbeing support

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A5513-23-5102

Job locations

College Lane Surgery

Barnsley Road

Pontefract

Yorkshire and The Humber

WF7 7HZ


Supporting documents

Privacy notice

College Lane Surgery's privacy notice (opens in a new tab)