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Fownhope Medical Centre

Medical Administrator

The closing date is 14 November 2025

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Job summary

Fownhope Medical Centre has an opportunity for a Medical Administrator to work as part of our administration team at our friendly rural surgery.

Applications are welcomed from people with, or without, previous experience in medical administration roles.

We are able to offer up to 22.5 hours per week.

Interested candidates are encouraged to contact the Practice Manager, Bethany Jones, for an informal chat about the role - bethany.jones81@nhs.net.

Main duties of the job

Scanning of documents

Opening and distribution of post

Coding medical records and conditions

Filing documents

Workflow

Summarising

Processing Subject Access Request

Private work

Supporting the Medical Secretary

About us

Fownhope Surgery is well-organised, high-achieving and innovative with a quality improvement culture. Our ethos is caring; for our patients and staff, and we pride ourselves on our support for the wider community. We received an outstanding rating in our most recent CQC inspection.

Details

Date posted

30 October 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A5501-25-0004

Job locations

Common Hill Lane

Hereford

Herefordshire

HR1 4PZ


Job description

Job responsibilities

Job Purpose

To provide a medical administration service to the whole practice team.

Principal Responsibilities

Scanning of documents

Opening and distribution of post

Coding medical records and conditions

Filing documents

Workflow

Summarising

Processing Subject Access Request

Private work

Supporting the Medical Secretary

Secondary Responsibilities

Undertake any other duties appropriate to the grade as the Partners or Practice Manager direct

Addendum

The practice is constantly evolving and the job description must be seen in this context. The above duties are therefore neither prescriptive nor comprehensive and may be subject to amendment as developments occur. The implications of such changes will be discussed with the post holder to ensure that objectives remain reasonable and achievable.

The post will be subject to an annual participatory system of evaluation to enable attainment of joint objectives to be regularly reviewed and assessed.

The post holder will be expected to undertake relevant training and personal development, including attendance at designated whole practice meetings.

Job description

Job responsibilities

Job Purpose

To provide a medical administration service to the whole practice team.

Principal Responsibilities

Scanning of documents

Opening and distribution of post

Coding medical records and conditions

Filing documents

Workflow

Summarising

Processing Subject Access Request

Private work

Supporting the Medical Secretary

Secondary Responsibilities

Undertake any other duties appropriate to the grade as the Partners or Practice Manager direct

Addendum

The practice is constantly evolving and the job description must be seen in this context. The above duties are therefore neither prescriptive nor comprehensive and may be subject to amendment as developments occur. The implications of such changes will be discussed with the post holder to ensure that objectives remain reasonable and achievable.

The post will be subject to an annual participatory system of evaluation to enable attainment of joint objectives to be regularly reviewed and assessed.

The post holder will be expected to undertake relevant training and personal development, including attendance at designated whole practice meetings.

Person Specification

Experience

Essential

  • Computer literate, use of Microsoft packages
  • Previous Administrative experience

Desirable

  • Experience of summarising in a GP setting
  • Experience in a healthcare setting
  • Experience with EMIS
  • Previous secretarial experience

Knowledge & Skills

Essential

  • Typing skills
  • Good communication / customer service skills
  • Ability to work without direct supervision
  • Ability to work well in a team
  • Ability to work well and remain calm under pressure

Desirable

  • Understanding of medical terminology

Qualifications

Essential

  • Good standard of general education (GCSE O levels at Grade A-C) or equivalent.
  • Good standard of numeracy & literacy

Desirable

  • NVQ3/RSA3/AMSPAR or equivalent
Person Specification

Experience

Essential

  • Computer literate, use of Microsoft packages
  • Previous Administrative experience

Desirable

  • Experience of summarising in a GP setting
  • Experience in a healthcare setting
  • Experience with EMIS
  • Previous secretarial experience

Knowledge & Skills

Essential

  • Typing skills
  • Good communication / customer service skills
  • Ability to work without direct supervision
  • Ability to work well in a team
  • Ability to work well and remain calm under pressure

Desirable

  • Understanding of medical terminology

Qualifications

Essential

  • Good standard of general education (GCSE O levels at Grade A-C) or equivalent.
  • Good standard of numeracy & literacy

Desirable

  • NVQ3/RSA3/AMSPAR or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Fownhope Medical Centre

Address

Common Hill Lane

Hereford

Herefordshire

HR1 4PZ


Employer's website

https://www.fownhopesurgery.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Fownhope Medical Centre

Address

Common Hill Lane

Hereford

Herefordshire

HR1 4PZ


Employer's website

https://www.fownhopesurgery.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Bethany Jones

bethany.jones81@nhs.net

Details

Date posted

30 October 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A5501-25-0004

Job locations

Common Hill Lane

Hereford

Herefordshire

HR1 4PZ


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