Dispenser

Job description

Job responsibilities

Key Result Areas

• To deal with patients in a polite, friendly and courteous manner
• To work in accordance with good practice and follow practice procedures and protocols
• To dispense medicines effectively, accurately and efficiently
• To assist with the smooth running of the dispensary
• To maintain strict confidentiality on all matters relating to the practice and its patients

Specific Responsibilities

Dispensary

• Serve patients at the hatch and by telephone
• Stock management for medication and consumables
• Count and check prescriptions ready for submission to the PPA
• Shred confidential information from dispensary
• Photocopy information as requested
• Issue repeat scripts
• Prepare medication orders
• Use Practice IT systems to prepare and label medication
• Prepare medication blister packs for patients
• Provide cover as reasonably requested for other dispensary staff
• Stock and operate the PharmVend dispensary machine

General

• Assist in promoting and maintaining own and others health and safety and security
• Promote the good reputation of the surgery
• Maintain strict confidentiality on all matters relating to patients, carers, colleagues, other health workers and the business of the practice
• Support equality, diversity and the rights of patients and carers
• Participate in training programmes as requested by the practice to enable the efficient running of the practice and meet any professional minimum competence requirements
• Work in accordance with practice protocols
• Undertake other duties as reasonably requested

Person Specification

Qualifications

Essential

• Previous experience in a GP practice is desirable but not essentinal
• NVQ Level 2 Dispensing is desierable, if not held a willingness to work towards this is required
• A background in patient care is highly desirable, demonstrating a commitment to improving patient outcomes
• Excellent communication skills, with the ability to interact effectively with patients and healthcare professional
• Strong attention to detail and organisational skills, ensuring accuracy in all aspects of medication dispensing
• Ability to work effectively as part of a team while also being capable of working independently when required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Fownhope Medical Centre

Address

Common Hill Lane

Hereford

Herefordshire

HR1 4PZ

Employer's website

https://www.fownhopesurgery.nhs.uk/ (Opens in a new tab)