Care Navigator

Job summary

We currently have 2 openings in our care navigation team at Oak vale. One is for a 12 month maternity post with always the possibility of staying on permanent if there is an opening/for the right person. The 2nd post is a full time/ part time permanent position due to one of our longstanding care navigators taking partial retirement.

Main duties of the job

The role will involve working on the front line for the surgery aiding patients with their healthcare needs.

Main duties include processing prescriptions, scanning documents onto the system, registering new patients, actioning tasks from GPs/nurses, processing online consultation forms, appointment booking/signposting to relevant services and general phone call/front desk duties answering any patient queries.

About us

Oak Vale Medical Centre has been a long, established GP practice providing medical care for generations of families for more than 90 years and pride ourselves on being patient-centred. We are committed to the education of future doctors and have been a training practice for several decades, with more than 12,500 patients and the list is growing all the time. All salaried doctors were our registrars and returned as GPs, once they finished their training.

We have a full compliment of GPs, Nurses, HCA's as well as junior doctors and in-house Network staff such as, an ANP, Pharmacist and Physiotherapist.

Training is important to us. We have employed apprentices for more than10 years now and most go on to have permanent positions within the practice.

We are high achievers for QOF and are part of a successful Primary Care Network called iGPC