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Woodlands Primary Care Surgery

Medical Secretary

The closing date is 30 June 2025

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Job summary

To apply for this role please email your CV to woodlandsprimarycare@nhs.net

We are looking for a part time Medical Secretary to join our hard working and supportive team. You can expect to work approximately 24 hours a week on Mon, Tues and Fri. The role requires a commitment to providing our patients with a friendly, caring and efficient service. The successful candidate will ideally have experience of working within a medical setting, have excellent communication skills and an eye for detail. A working knowledge of the EMIS clinical system is essential. Enthusiasm and a good work ethic are also important to us.

Main duties of the job

  • To provide an efficient service and support our clinical team and other healthcare professionals.
  • To communicate accurately and effectively both verbally and in writing.
  • to complete 2 Week Wait referrals and maintain accurate and appropriate records. Checking that these referrals have been attended and reporting concerns to the referring GP.
  • Generate and monitor hospital referral letters via the e-Referral tool. Communicating queries and rejections to the GPs.
  • Produce letters for patients and colleagues, meaning that excellent keyboard skills are required.
  • Deal with enquiries from patients and hospitals, handling communications in line with practice policies/procedures.
  • To always be courteous and helpful to patients, visitors and colleagues.
  • To be aware of and follow practice policies and procedures.
  • To be flexible and support the practice teams as necessary, and in the event of staff sickness/annual leave be prepared to provide extra cover as agreed.

About us

Woodlands Primary Care is a busy surgery with over 11,500 patients. We have 4 GP Partners, 3 salaried doctors, 2 Nurse Practitioners and 3 Practice Nurses. We are a training practice for medical students.

All members of the practice team are valued, and work together to provide an excellent, caring service to our patients.

Details

Date posted

18 June 2025

Pay scheme

Other

Salary

£13 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A5489-MED-SEC-JUN2025

Job locations

146 Halfway Street

Sidcup

Kent

DA15 8DF


Job description

Job responsibilities

Main duties of the job

  • To provide an efficient service and support our clinical team and other healthcare professionals.
  • To communicate accurately and effectively both verbally and in writing.
  • to complete 2 Week Wait referrals and maintain accurate and appropriate records. Checking that these referrals have been attended and reporting concerns to the referring GP.
  • Generate and monitor hospital referral letters via the e-Referral tool. Communicating queries and rejections to the GPs.
  • Produce letters for patients and colleagues, meaning that excellent keyboard skills are required.
  • Deal with enquiries from patients and hospitals, handling communications in line with practice policies/procedures.
  • To always be courteous and helpful to patients, visitors and colleagues.
  • To be aware of and follow practice policies and procedures.
  • To be flexible and support the practice teams as necessary, and in the event of staff sickness/annual leave be prepared to provide extra cover as agreed.

Job description

Job responsibilities

Main duties of the job

  • To provide an efficient service and support our clinical team and other healthcare professionals.
  • To communicate accurately and effectively both verbally and in writing.
  • to complete 2 Week Wait referrals and maintain accurate and appropriate records. Checking that these referrals have been attended and reporting concerns to the referring GP.
  • Generate and monitor hospital referral letters via the e-Referral tool. Communicating queries and rejections to the GPs.
  • Produce letters for patients and colleagues, meaning that excellent keyboard skills are required.
  • Deal with enquiries from patients and hospitals, handling communications in line with practice policies/procedures.
  • To always be courteous and helpful to patients, visitors and colleagues.
  • To be aware of and follow practice policies and procedures.
  • To be flexible and support the practice teams as necessary, and in the event of staff sickness/annual leave be prepared to provide extra cover as agreed.

Person Specification

Experience

Essential

  • Knowledge of EMIS clinical System.
  • Excellent communication skills.
  • Understanding confidentiality.
  • Experience of maintaining accurate records and providing an efficient and effective service to both patients and colleagues.
  • Appreciation of the need to treat patients with care and respect.
  • Be a hard working, efficient team player

Desirable

  • Previous experience within primary care
  • Previous secretarial/administrative experience within a GP practice
Person Specification

Experience

Essential

  • Knowledge of EMIS clinical System.
  • Excellent communication skills.
  • Understanding confidentiality.
  • Experience of maintaining accurate records and providing an efficient and effective service to both patients and colleagues.
  • Appreciation of the need to treat patients with care and respect.
  • Be a hard working, efficient team player

Desirable

  • Previous experience within primary care
  • Previous secretarial/administrative experience within a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Woodlands Primary Care Surgery

Address

146 Halfway Street

Sidcup

Kent

DA15 8DF


Employer's website

https://www.woodlandssurgerysidcup.nhs.uk (Opens in a new tab)

Employer details

Employer name

Woodlands Primary Care Surgery

Address

146 Halfway Street

Sidcup

Kent

DA15 8DF


Employer's website

https://www.woodlandssurgerysidcup.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Mena Williams

woodlandsprimarycare@nhs.net

02083001680

Details

Date posted

18 June 2025

Pay scheme

Other

Salary

£13 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A5489-MED-SEC-JUN2025

Job locations

146 Halfway Street

Sidcup

Kent

DA15 8DF


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